Troubleshooting installation problems on Windows — TradingView (2024)

Installation fails with error 0x80070490

A few users have reported to us that the app cannot be installed due to an error message that says “App installation failed with the following error message: error 0x80070490: Opening the package from location TradingView.msix failed. (0x80070490).” If you face this, we recommend installing the Windows update of September 14, 2021 (KB5005565) or newer. Learn more about getting this update here.

Installation on Windows 11 fails with error 0x800B010A

Error message: This app package is not signed with a trusted certificate. Contact your system administrator or the app developer to obtain a new certificate or app package with trusted certificates. The root certificate and all immediate certificates of the signature in the app package must be trusted (0x800B010A)

If app installation cannot be completed on Windows 11 due to the error above, you should update the App Installer app. For that, go to the Microsoft Store, find App Installer in the Library, and click Update on it.

Installation fails with error 0x8000ffff

Error message: App installation failed with error message: Deployment Add operation with target volume C: on Package TradingView.Desktop_1.0.0.2087_x64__n534cwy3pjxzj from: (TradingView.msix) failed with error 0x8000FFFF. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues. (0x8000ffff).

If you can't install TradingView Desktop due to this error, use Windows PowerShell to install the app. Go to this article to learn more.

Installation fails with error 0x80092004

Error message: Failed application installation with error message: Appinstaller operation failed with error code 0x80092004. Detail: Cannot find the object or property. (0x80092004).

If you get this error when installing TradingView Desktop, download this MSIX file and install the app with it. Installed this way, the app won't be able to auto-update, so please make sure you follow our announcements on app updates and install them manually.

Error in parsing the app package

Some software installed on a computer and also network configuration coming from an Internet provider may prevent App Installer from starting the installation of TradingView Desktop app.

If you get this error when opening TradingView.appinstaller, use Windows PowerShell to install the app. Go to this article to learn more.

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