Truist Customer Service Contacts (2024)

How can I contact Truist customer service?

What are the alternative telephone numbers for Truist?

Whom should I contact with my complaint?

What are the customer service hours for Truist?

Monday to Friday, 8 a.m. to 8 p.m.; Saturday 8 a.m. to 5 p.m. (all times Eastern).

How can I find a Truist branch or ATM near me?

Use the “Branch and ATM Locator” feature on the Truist website or mobile app. Simply enter your ZIP code or city and state to find the closest locations.

How do I report a lost or stolen Truist debit or credit card?

Call Truist immediately at (800) 226-5228. You can also report it through the Truist mobile app or online banking by selecting the appropriate options for lost or stolen cards.

What is the process for disputing a transaction on my Truist account?

Call Truist customer service at (800) 226-5228., or log into your online banking account and follow the prompts for transaction disputes. Detailed instructions and forms are also available on the Truist website.

How can I reset my Truist online banking password?

Go to the Truist online banking login page and select “forgot password?” Follow the prompts to verify your identity and create a new password. You can also reset your password through the Truist mobile app.

What services are available through Truist online and mobile banking?

Truist online and mobile banking offer a range of services, including account balance checks, transaction history, funds transfers, bill payments, mobile check deposits, and account alerts. The mobile app also supports secure messaging with customer service.

How can I set up direct deposit with my Truist account?

To set up direct deposit, provide your employer or the issuing agency with your Truist account number and routing number, which can be found on your checks or within your online banking account. You may also need to fill out a direct deposit form provided by your employer or the agency.