Ultimate guide to beating the queue on Ticketmaster for Lewis Capaldi's gig (2024)
Tickets for Lewis Capaldi's gig at Independent Park go on sale at 9am on Friday and are likely to sell-out fairly quickly.
This is his first stadium solo tour and he previously supported Walking on Cars at Musgrave Park during the summer.
With such high demand for tickets there is a sense of fear that tickets could sell-out and a lot of people will miss the chance to see the popular singer.
But there is a way of maximising your chances of getting a ticket on Ticketmaster - with the site themselves offering advice on the best way to do it.
Set up a Ticketmaster account now (Click here to set it up), make sure all your details are correct, especially your address.
Setting it up on the morning is just an unnecessary delay. Make sure to add your banking details in advance as well as having to do that will slow you down.
2. Login before tickets go on sale
Log into your account before tickets go on sale. This way, if you get tickets the rest of the purchasing process will be smooth and quick.
3. Use a secure connection
If possible, log in at home so that you have a reliable WiFi connection. Office and public WiFi will have high demand which may slow down your connection and the purchasing process. A sudden loss of connection could be disastrous.
4. Only Use One Browser/Tab and don't refresh
Don’t open multiple browsers or tabs. Doing so may cause the Ticketmaster system to think you are a robot, which will kick you out of the queue and you will be unable to purchase tickets.
Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game.
5. Avoid camping on the event page
If you sit on the event page waiting for the timer to count down to zero before an event goes on sale, it means that the page will then need to refresh when tickets are released so that it can update for you to begin your search, which might slow you down.
6. Check your emails
Not sure if the ticket purchase went through? Head to your emails and check because you should get one straight away.
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Can I skip the Queue? No, you can't skip the Queue. If you're waiting in line for access to tickets, stay on the page and don't refresh to keep your spot.
On the day of the ticket sale, get onto the site ten minutes before the tickets are released, then refresh the page 10 seconds before the release time to improve your chances of getting to the front of the queue.
While you're in the queue, your spot will be automatically and frequently refreshed, so please don't refresh the page yourself, close, or leave the page.
Our online queue management system is programmed in a way such that only when the event goes on sale, everyone who was in the holding area will be randomly assigned a queue number.
To prevent the Queue-It script from loading, you will have to follow these steps: On your Google Chrome browser, press F12 to open up Developer Tools (or you can press Settings button –> More Tools –> Developer Tools) Select the Network Tab. Check “Preserve Log”
Our website will only allow you to make one booking at a time, so if you're trying to purchase tickets from two different devices, browsers, or windows using the same Ticketmaster account, any tickets you have in your cart may be released for sale to other customers and you risk losing them.
If the concert venue or the musical artist has a mailing list, sign up. Oftentimes, they'll offer pre-sale tickets which can increase your chances of getting a limited front row spot. If you're willing to shell out a little more, you can also look into purchasing a VIP package that often comes with premium seating.
You will not lose your place in line if you close your browser or if your phone is in sleep mode. If you get back before your turn, you will get back to your position. However, please note that you have a limited amount of time to access the website once it is your turn.
If a popular event goes on sale, it can become very busy on our site before the start of the sale. To manage all that traffic in the right direction, a temporary queue is being set up.
We'll deposit your payout typically within 5-7 business days after your tickets are sold. If your tickets sell by barcode, we'll deposit your payout typically within 5-7 business days after the event takes place.
On our site, you can choose the seats that suit you the best, among the seats that are assigned to the sale by the organizer. To access this booking method, choose the option "Select your own seat" when you are on the event page.
For people without codes, Ticketmaster is also doing routine ticket drops ahead of shows. It's not unusual, however, that thousands of fans are trying to secure the same tickets at the same time. Sometimes the seats are purchased by bots and scalpers, and reposted to third-party sites like StubHub within minutes.
With any event, the official primary ticketer — like Ticketmaster — is the best place to buy tickets. Ticketmaster is the safest and most secure marketplace to buy tickets, including resale tickets. Always double-check your URL.
Go to Ticketmaster and locate the event* you want to shop for. Join the Waiting Room at least 10 minutes prior to the event going on sale. When the sale begins, the Queue will open and you'll be given a place in line. Once it's your turn to shop, choose your tickets and then proceed to checkout.
If a popular event goes on sale, it can become very busy on our site before the start of the sale. To manage all that traffic in the right direction, a temporary queue is being set up.
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