Ring subscription plans1 and trials2 allow you to store videos in your Ring account. The default setting in the US is 60 days, but you can customize your settings for shorter or longer periods, up to 180 days. Some features, like 24/7 Recording may have shorter video storage times. Storage time for each device you have will need to be set individually.
1 day
3 days
7 days
14 days
21 days
30 days
60 days (default in the US)
90 days
120 days
180 days
To keep important videos beyond 180 days, download them to your PC or mobile device.
From the Ring app:
Tap the
menu(≡)
on the left side of your
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.
Tap on
Control Center
.
Tap on
Video and Snapshot Storage.
Tap on
Video and Snapshot Storage Time
.
Next to the device, select
Edit
and choose a video storage option (may vary by location).
From a web browser:
Log in to your account on Ring.com.
Go to
Account
>
Control Center
.
Select
Video and Snapshot Storage
, then select
Video and Snapshot Storage Time.
Next to the device, select
Edit
. Choose a video storage option (may vary depending on country).
More tips on video storage time
Adjusting video storage time requires an active subscription plan. This includes trial versions, although you will need to subscribe to a plan to keep videos in the cloud beyond your trial.
If you change the video storage time, the new setting will only apply to videos captured after the setting has been changed in the Ring app or on Ring.com.
If a Ring device is reset or replaced, storage time reverts back to 60 days.
New devices with a Ring subscription or trial will default to 60 days.
Devices that are set up with a new owner will default to 60 days.
If a Ring subscription plan is cancelled and later reinstated, the device will keep the selected storage time.
Videos will be permanently lost if they are deleted, if your plan subscription lapses or if the video storage time expires. To keep your videos, download them.
You can share videos by accessing your Ring.com account from a browser or from the Ring app,
Video storage time does not impact the Snapshot Capture feature. Snapshot Captures are not videos and have their own storage time in the cloud of 7 to 14 days depending upon your plan.
Videos shared to other platforms via a Share Link may still exist through that share link even if the video event has been deleted from the Ring app. Learn more about Shared Video Management.
¹
Your Ring videos in the cloud are stored temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Protect Subscription Plans for more information.
²
To keep videos beyond your trial, subscribe to Ring Protect, which allows videos to be stored in the cloud temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting.
Last updated 1 week ago
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