FAQs
Enter your rescue email address and have a verification email sent there to reset your password. 3. Follow the link in the email to reset.
How do I unlock my Apple iCloud account? ›
Open your Apple ID Account Page and tap on the “Forget Apple ID or Passcode”. Enter your target Apple ID, choose the option to reset your password, and then select “Continue”. Enter your recovery key. Select a trusted device and you'll get a verification code on your trusted device.
How do I unblock from my iCloud email? ›
How to Unblock Emails on iCloud
- Open the Mail app and navigate to Settings.
- Click on Junk Mail, then select the Blocked tab.
- Locate the contact you wish to unblock and click '—' to remove them from the blocked list.
If your Apple ID is locked or not active
If you see a message that says your Apple ID account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert. You can also request access to your account.
Can I recover Apple ID with email? ›
If you don't know your Apple ID, try your email address or phone number. In addition to your Apple ID, you can sign in and reset your password with other email addresses or phone numbers on file in your Apple ID account.
How can I unlock my locked Apple ID? ›
Use a security key to unlock your Apple ID
You can use your security key to unlock it. Tap Unlock Account, then follow the onscreen instructions to unlock your Apple ID. If you think your account might have been locked because someone else knows your password, tap Change Password and enter a new one. Tap Done.
Who do I call to unlock my iCloud account? ›
Open a browser and go to iforgot.apple.com. Enter your Apple ID email in the box. Follow the onscreen prompts and answer the questions to verify that you are the owner of the account. If you're having trouble, call Apple support on 800-APL-CARE (800-275-2273) or chat to an Apple specialist online.
What happens when iCloud is locked? ›
iCloud Activation Lock was introduced into iOS many years ago and was made to help prevent a stolen or lost device from being usable by anyone but the owner to protect personal data. If a device is found iCloud Locked however, its next to impossible to find the owner and therefore, makes the device totally useless.
How do I unlock restricted iCloud? ›
If you can't click other options in Settings
- Go to Settings, then tap Screen Time.
- Tap Content & Privacy Restrictions.
- If Content & Privacy Restrictions is turned on, scroll down and check if any settings are set to Don't Allow.
- If so, tap the setting, then choose Allow. If asked, enter your Screen Time passcode.
What to Know
- Go to the Apple ID or the iCloud sign-in page and select Forgot Apple ID or password? ...
- If you set up your Apple ID with two-step verification, you must enter your Recovery Key.
- If you lost your password and your Recovery Key, you can use an Account Recovery Contact; otherwise, you must make a new ID.
Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push.
Why is iCloud blocked? ›
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.
Is it possible to unlock iCloud? ›
For iPhone, you might be able to remove Activation Lock on the web even if your device isn't offline. Go to www.iCloud.com/find. Sign in with your Apple ID, email address or phone number, then enter your password. Select the device that you want to remove from iCloud.
Why am I not getting the email to unlock my Apple ID? ›
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
How do I unlock my Apple iCloud password? ›
After you've set up the device, you can find the “Forgotten your password or don't have an Apple ID?” option in Settings: iPhone, iPad or iPod touch: go to the Settings app and tap Sign in to your iPhone. Then tap “Forgotten your password or don't have an Apple ID?” and follow the onscreen instructions.
How do I open my Apple ID with my email? ›
Create your Apple ID using the App Store on your device
- Open the App Store and tap the My Account button.
- Tap Create New Apple ID. ...
- Follow the onscreen steps to provide an email address, create a strong password, and set your device region. ...
- Enter your payment method and billing information, then tap Next.
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.
How do I unlock my Apple password if I forgot it? ›
Go to the Apple ID account website, click Sign In, click “Forgot Apple ID or password?” then follow the onscreen instructions.
How to reset an Apple ID password if you don t have access to email? ›
The easiest way to reset your password is with your iPhone or other trusted Apple device — one that you're already signed in to with your Apple ID, so that we know that it's yours. On iOS 17 and later, resetting your password on the web is the quickest way to regain access to your account.
