UPS: Incoterms and UPS Billing Options for international shipping | shipcloud Help Center (2024)

Shipcloud supports you in shipping your UPS packages worldwide from Germany - via Shipcloud business rates or your own UPS contract, which you can already store with us starting from our Professional subscription.

In this article you will learn which incoterms you can transmit to UPS and how to use the UPS Billing Options with Shipcloud.

In this article 👇

  1. Incoterms for your international UPS shipping

  2. UPS Billing Options for your international UPS shipping

  3. Applying UPS Billing Options for B2C shipping

  4. Applying UPS Billing Options for B2B shipping

For your international shipping, you can use Shipcloud to submit incoterms to UPS via API request. These are a set of voluntary clauses for the interpretation of customary contractual formulas that are interpreted uniformly internationally and are applied worldwide. You can transfer the following incoterms to UPS with Shipcloud:

DAP

Delivered free, duty unpaid, untaxed

Free domicile, duty unpaid, untaxed - the sender pays only the freight, all other costs are borne by the recipient.

DDP
Delivered free, duty paid, taxed

Free domicile, duty paid, taxed - the sender pays all costs incurred, the recipient bears no costs.

Good to know: If you create a UPS commercial invoice with Shipcloud, your selected incoterm will be automatically integrated on it.

If you have your own UPS contract, UPS will also provide you with the so-called "Billing Options" for your international shipping and thus support you in the billing and payment processing. With the UPS Billing Options you can inform the carrier which party (shipper, consignee, third party) is responsible for the transportation costs and/or the import and customs duties incurred in the destination country and instruct UPS to collect these from the respective party. In contrast to the incoterms, however, they do not regulate which of the parties has to bear the shipping risk.

You can transmit your preferred billing option via API request to UPS. A universal setting of your in your UPS configuration is not possible.

📌 If you do not pass any billing options to UPS at the time of booking, the transport costs are charged to the sender by default and the import and customs charges incurred in the destination country are collected by UPS from the recipient.

1. Transportation costs: sender / import and customs duties: sender

Transportation charges

Duties and taxes

Sender
(with own UPS account number)

Sender
(with own UPS account number)

In classic B2C shipping, the sender usually pays all fees, i.e. transportation costs as well as import and customs duties (also referred to as "free delivery").

API request

"billing": {
"transportation": {
"type": "sender"
},
"duties_and_taxes": {
"type": "sender"
}
},

2. Transportation costs: sender / import and customs duties: no specification

Transportation charges

Duties and taxes

Sender
(with own UPS account number)

no specification via API request => 

Receiver

(without own UPS account number)

If you inform UPS that you, as the sender, are responsible for the transport costs, but do not provide any information on import and customs duties, the import and customs duties incurred in the destination country will be collected by UPS from your recipient by default.

3. Transportation costs: without specification / import and customs duties: without specification

Transportation charges

Duties and taxes

no specification via API request => 

Sender
(with own UPS account number)

no specification via API request => 

Receiver
(without own UPS account number)

Unless you submit billing options to UPS, you as the sender will be billed for the transportation charges or your UPS account number and the import and customs charges incurred in the destination country will be collected by UPS from your receiver by default. UPS refers to this as "prepaid." "P/P" will be printed on the shipping label.

For B2B shipping, different billing options can be mapped using the UPS billing options. In classic B2B shipping, the recipient usually pays the import and customs charges.

📌 If a third party or the recipient has to pay the transport costs and/or import and customs charges, this party must have a UPS account number. You must submit this to UPS in your API request along with the country and corresponding ZIP code of the billing address.

1. Transportation costs: sender / import and customs duties: third party

Transportation charges

Duties and taxes

Sender
(with own UPS account number)

Third party

(with own UPS account number)

API request

"billing": {
"transportation": {
"type": "sender"
},
"duties_and_taxes": {
"type": "third_party",
"account_number": "380800",
"zip_code": "10001",
"country": "US"
}
},

2. Transportation costs: receiver / import and customs duties: no specification

Transportation charges

Duties and taxes


Receiver
(with own UPS account number)

no specification via API request => 

Receiver
(unknown)

If you indicate to UPS that you want your receiver to pay the transportation costs, but do not specify the import and customs charges, your receiver will also be charged the import and customs charges incurred in the destination country by default by UPS at your receiver's location (also referred to as "prepaid").

3. Transportation costs: receiver / import and customs duties: receiver

Transportation charges

Duties and taxes

Receiver

(with own UPS account number)

Receiver

(with own UPS account number)

📌 If the transport and/or customs charges are to be borne by your recipient, he must have his own UPS account with the corresponding customer number.

API request

"billing": {
"transportation": {
"type": "receiver",
"account_number": "654321",
"zip_code": "93101",
"country": "US"
},
"duties_and_taxes": {
"type": "receiver",
"account_number": "654321",
"zip_code": "93101",
"country": "US"
}
},

4. Transportation costs: third party / import and customs duties: no specification

Transportation charges

Duties and taxes

Third party
(with own UPS account number)

no specification via API request => 

Receiver
(with own UPS account number)

5. Transportation costs: third party / import and customs duties: receiver without UPS account number

Transportation charges

Duties and taxes

Third party
(with own UPS account number)

Receiver
(without UPS account number)

API request

"billing": {
"transportation": {
"type": "third_party",
"account_number": "380800",
"zip_code": "10001",
"country": "US"
}
},

6. Transportation costs: third party / import and customs duties: third party

Transportation charges

Duties and taxes

Third party
(with own UPS account number)

Third party
(with own UPS account number)

📌 If the transport and/or customs charges are to be borne by a third party, this party must have its own UPS account with the corresponding customer number.

Any further questions? We're happy to help.

Contact support

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UPS: Incoterms and UPS Billing Options for international shipping | shipcloud Help Center (2024)

FAQs

What are UPS Incoterms? ›

The Incoterms® rules define certain key responsibilities for buyers and sellers for the delivery of goods under B2B sale contracts, including passage of risk from seller to buyer, export and import clearances, responsibility for arranging transport and allocation of costs.

How do I access UPS billing center? ›

If you have already enrolled in the UPS Billing Centre, select Access . If you are not logged in to My UPS, you will need to log in . If you do not have a My UPS ID, select Register Now to create an ID and password . This login will grant you access to applications on www.ups.com, including the UPS Billing Centre .

What to do with UPS International invoice? ›

It helps you to avoid any customs delays and deliver your shipment smoothly. Without a commercial invoice, you are unable to ship overseas. Once completed, print 3 copies of your Commercial Invoice, place them in a clear plastic pouch and attach the pouch securely on top of your parcel, next to the shipping label.

What is the email address for UPS billing? ›

emailinfo@ups.com. invoice-notification@ups.com.

What Incoterms should I use? ›

The most popular incoterms for all forms or transport are typically:
  • Ex-Works (EXW): ...
  • Free Carrier (CA): ...
  • Carriage Paid To (CPT): ...
  • Carriage and Insurance Paid To (CIP): ...
  • Delivered at Place (DAP): ...
  • Delivered at Place Unloaded (DPU): ...
  • Delivered Duty Paid (DDP): ...
  • Free on Board (FOB):
Feb 23, 2021

What are UPS shipping options? ›

The UPS Store offers UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select®, UPS Ground and other options.

Where can I download the UPS billing analysis tool? ›

Download the installation file for Billing Analysis Tool from UPS.com and follow the “Single User Installation” or the “Multi User Installation” instruction below to complete the installation of the tool. It is required to have admin rights on the PC for installing this software.

Do I have to pay UPS import fees? ›

Either the shipper or the receiver will be responsible for payment of duties, taxes and fees. In rare instances, these may be charged to a third party.

What happens if you don't pay UPS an invoice? ›

In the event of non-payment by the receiver or third party, the original shipper will be billed a refusal fee in addition to the shipping charges.

Do you always need a commercial invoice for international shipping? ›

It provides key information for customs to clear your goods and determine any government charges such as duties and taxes. Every international shipment, except most document shipments, must have a commercial invoice, preferably printed on paper with a company letterhead.

How do I create an international shipping invoice? ›

Tips when filling Out a Commercial Invoice
  1. Complete and Accurate Information. ...
  2. Use Simple but Detailed Language. ...
  3. Include the correct Harmonized System (HS) Code. ...
  4. Declare the Correct Value of Goods. ...
  5. Ensure Compliance with Incoterms. ...
  6. A Copy of the Commercial Invoice Should be Kept. ...
  7. Consider incorporating E-Invoicing.
Jun 29, 2023

What paperwork is needed for international shipments? ›

What documents are needed to ship internationally? International shipments typically require a commercial invoice, a letter of free sale, a bill of lading, a certificate of origin, and an export packing list.

What is the billing email? ›

Billing Email: The email address that is part of the customer's billing address. Billing Contact: The additional contacts that are added by checking the “Billing Contact” checkbox are called billing contacts. This email address will receive invoices and payment-related invoices.

How to speak to a human at UPS? ›

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

What is the format for UPS email address? ›

Most Common Email Formats at UPS
UPS Email FormatsExamplePercentage
first.last@ups.comJohn.Doe@ups.com6%
firlast@ups.comJohDoe@ups.com1%
flast@upsfreight.comJDoe@upsfreight.com82%
firstlast@upsfreight.comJohnDoe@upsfreight.com12%
18 more rows

What type of freight is UPS? ›

Freight shipping options include air, ocean, ground and rail shipping or intermodal, which is a combination of these modes.

What are the 11 Incoterms in shipping? ›

Currently, there are 11 Incoterms, each delineating distinct responsibilities and obligations between the buyer and seller. These terms fall into two main categories: those applicable to any mode of transportation (such as EXW, FCA, CPT) and those designed for sea and inland waterway transport (like FOB, CIF, DAT).

What is UPS shipment reference? ›

8 Shipment Reference

the shipping process. For example, this could be a purchase order (PO) number, a company name or a phrase that identifies that shipment. These references can be any combination of letters and numbers up to 35 characters.

What does Incoterm mean in shipping? ›

International commercial terms—Incoterms for short—clarify the rules and terms that buyers and sellers use in international and domestic trade contracts. The International Chamber of Commerce (ICC) developed Incoterms in 1936 and updates them periodically to conform to changing trade practices. 1.

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