USPS.com FAQs (2024)

FAQs

How do I talk to an actual person at USPS? ›

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)

On April 9, 2024, the United States Postal Service® filed notice with the Postal Regulatory Commission (PRC) of Mailing Services price changes to take effect July 14, 2024. The new rates include a 5-cent increase in the price of a First-Class Mail Forever stamp from 68 cents to 73 cents.

United States Postal Service (USPS) – If you have not received your mail, contact your local USPS office or contact ASK USPS at 1-800-275-8777.

If you have a paper bill or a 10-digit account number, call the phone number on your invoice. If you don't have an invoice, call 1-800-811-1648 for domestic billing support or 1-866-493-7140 for import billing support.

Starting on July 14, 2024, a non-machinable stamp will be worth $1.19 in postage. If I have old forever stamps at home, can I still use them? Yes!

As the name suggests, Forever Stamps can be used to mail a one-ounce letter regardless of when the stamps are purchased or used and no matter how prices may change in the future. Forever Stamps are always sold at the same price as a regular First-Class Mail stamp.

For its 1-800-ASK-USPS customer care line, the Postal Service employs an Interactive Voice Response (IVR) system to answer calls, automatically handling routine issues such as package tracking, finding post office locations and hours, and submitting hold mail requests.

Both have a great logistic network that can deliver anywhere in the US and worldwide. However, UPS can offer delivery within two days, the next day, or even the same day. Even for 3-day shipping, UPS is much more reliable for timely delivery than USPS.

Whether you are the sender or recipient, you can track your item: Online: Use USPS Tracking® on the United States Postal Service® website. By text: Send a text to 28777 (2USPS) with your tracking number as the content of the message.

According to state rules, a person who comes into control of the property of another that they know is lost, mislaid or delivered by mistake is guilty of theft, especially if they fail to take reasonable measures to return the property (i.e., correcting the delivery driver, bringing it to the right address, contacting ...

Can I put misdelivered mail back in the mailbox? ›

Mail delivered to the wrong address

Mistakes happen. If your mail carrier delivered a mail item that displays a different address, it's easy to get redelivered—and you have two options: Put the mail item back in your mailbox. If you have a standalone mailbox, put the red flag up.

Visit the USPS website: Access the Change of Address form on the official USPS website. Complete the form: Provide accurate details about your old and new address, including apartment or unit numbers. Choose mail forwarding options: Select temporary or permanent forwarding based on your needs.

If you believe you've been targeted by a scam involving the U.S. Mail, you can get help by contacting your nearest Postal Inspection Service office in one of three ways: Call 1-877-876-2455. Visit www.uspis.gov to report suspected fraud online.

Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.

1-800-ASK-USPS

Postal call center employees can answer most questions. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns.