Questions? We have answers
-
You can add a quicker way to get your Velocity membership card for iPhone users. Simply add our Velocity widget to your iPhone lock screen. Follow our handy guide to add to your iPhone today!
-
To access the bulk of the features in the Velocity app, you'll need to be a member with a valid and active membership. If you're not yet a member, you'll need to join before using the app. You can join through the app for free!
-
The Velocity app is the one stop shop for everything relevant to your Velocity membership and the world of Velocity. Use the Velocity app as a place to earn and redeem Points across our full range of Velocity partners including Virign Australia. As well as the best place to manage your status.
The Virgin Australia app is your travel companion and is intended to act as a tool when you are travelling with us with everything from booking your flight to managing your flight, checking in, tracking your bags and lots more.
The Virgin Australia and Velocity apps are better when used together, they come as a dynamic duo and we reccomend using both apps for the best experience.
We're continuing to add new and improved features and functionality to both the Virgin Australia and Velocity app and we look forward to improving the experience even more.
Find out more about the Virgin Australia app
-
Of course, like membership, the Velocity app is free!
-
Not quite. We have some feature parity between the Velocity website and the Velocity app and we continue to build out both experiences to ensure we have continuity and consistency between our connected digital experience. Core features and functionality exist in both.
