Viasat Residential Internet Help (2024)

FAQs

Is Viasat fast enough for Netflix? ›

You can stream Netflix, Hulu, Amazon Prime and any number of services on Viasat. All of our plans provide sufficient speed to stream in standard definition and high definition, and many of our plans can accommodate 4K.

If the router is several rooms away, the Wi-Fi will be significantly slower than in the same room or within a clear line of sight. Distance or interference can create interference, such as microwaves, cordless phones, electrical wires, televisions, or even walls.

You can try repositioning your satellite dish, add a satellite line amplifier or add a Wi-Fi extender to your home network to boost your satellite signal. A Wi-Fi extender can help extend your Wi-Fi signal throughout your home. If you are experiencing dead spots in your home, this can be a great way to try and fix it.

Viasat's Unleashed plan offers Unlimited Data.

Viasat offers satellite internet for streaming. With download speeds at 25 Mbps and above, you can view higher video streaming qualities without disturbing other users on your home Wi-Fi. And with Viasat unlimited data plans, you'll never pay extra fees for streaming video and music through the month.

What is the best satellite internet for streaming? Since streaming videos requires more bandwidth, the best satellite internet for streaming must have a high enough download speed to support the action. We recommend Starlink for streaming since the maximum download speeds are higher than Hughesnet and Viasat's.

For people who need low latency or portability, Starlink is still the best option. For people who care more about price or data usage, Viasat will probably fit your needs better and they'll have it installed on your house in days, not months.

To cancel Viasat service, you must call Customer Care at 855-463-9333.

Check how your current Plan is associated with your video stream quality. Unlimited plans don't have hard data caps, but they have data usage thresholds. After using the High-Speed Data for your specific Plan, speeds may prioritize behind other customers during busy network times (usually in the evenings).

You changed your service plan.

If you upgrade to a new plan higher in price, you will see an additional (prorated) charge on your following statement for the days between the new and previous plans. Click here to learn more about what to expect when you change to a new plan.

Can you use a Wi-Fi extender with Viasat? ›

If you want to extend the Wi-Fi signal's reach, consider purchasing a wireless range extender product and connecting that device to your Wi-Fi modem. Regarding which modem to buy—any modern router will work well with Viasat.

Satellite internet is a great rural internet option

Viasat home satellite internet has plan coverage for 99% of the U.S. population, so you can connect in even the most remote areas.

If you need the fastest speed that satellite internet can offer, Viasat is the best choice. Viasat offers faster speeds and better data caps (including no data caps with Viasat Unleashed plans) than Hughesnet.

The $600 million satellite was intended to have a 300 Gbit/s throughput, up from ViaSat-1's 140 Gbit/s in 2011. It uses Ka-band frequencies. Problems with two of the four Ka-band antennae, leading to a less optimal coverage pattern than designed have reduced throughput to 260 Gbit/s.

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Netflix recommended minimum speed for optimal streaming quality. Netflix recommends a minimum speed of 3 Mbps for SD quality (standard definition) and 5 Mbps for HD quality (high definition). However, if you're watching in Ultra HD, or 4K, then Netflix recommends a minimum download speed of 25 Mbps.

Can I watch Netflix with satellite internet? While you can watch Netflix on satellite internet's download speeds, it uses a lot of data, which is at a premium with satellite internet. After you meet your data cap, your satellite internet provider will slow your internet speeds.

Now you might wonder, is 200 Mbps fast enough for Netflix? You need a bandwidth between 5-7 Mbps for Netflix HD videos. So, approximately 28-40 devices can share the 200 Mbps WiFi simultaneously. This speed is more than enough for a family or even small workplaces.