The Command Line Interface (CLI) is a mechanism for interacting with a computer operating system or software by typing commands to perform specific tasks, and is a valid way to use Secure Client. The CLI has a command parser that will aid you in connecting, disconnecting, and gathering statistics. For most, the Graphic User Interface (GUI) is preferred, and a simpler means of connecting, using the GUI to connect is outlined in Connect to Secure Client VPN.
File System Paths
The default path, or unique location, of the Cisco Secure ClientVPN for Windows file system is: C:\Program Files (x86)\Cisco\Cisco Secure Client\
Command Line Access
- Press the Windows Key or the Start button, and type Command Prompt in the search bar.
- Double-click or press Enter to launch Command Prompt.
- Type
cd C:\Program Files (x86)\Cisco\Cisco Secure Clientand press Enter to change the directory. - Type
vpncli.exe connect tc-vpn-1.vpn.umn.eduand press Enter to launch the application. - You will see a numbered list of pools, type the number that corresponds with the appropriate pool and press Enter.
- In most cases, AnyConnect-UofMSplitwould be the appropriate group.
- The default Internet ID is in square braces [ ], if that is correct, press Enter. Otherwise type the correct Internet ID, and press Enter.
- Type in your password when prompted, press Enter. Then complete the default Duo Push or Phone Call.
- If you wish to use a Duo authentication method other than the default, explore your options and usage in Using Duo Append Mode with Cisco Secure Client.
- When connected, you should see the line,
>> state: Connected.- If you did not connect you should see the line,
>>Login Failed, and will be presented with the pool selection prompt again.
- If you did not connect you should see the line,
- To disconnect type
vpncli.exe disconnectand press Enter.
Collecting Logs
Exporting information from the CiscoSecure Mobility Client and Diagnostic and Reporting Tools can help locate and isolate a connection problem.
Diagnostic Logs
- Launch Cisco Secure Client Diagnostics and Reporting.
- Click Next, select Default log bundle, and click Next.
- A Dart Bundle (.zip) will be created on the desktop.
- For troubleshooting purposes, you will likely be asked to attach this file as an email response to the ticket.
Statistic Logs
- Launch CiscoSecure Mobility Client, then click on the Advanced Window cog icon.
- The Cisco Secure ClientVPN Client window will open to the Statistics tab.
- Several sub-menus with individual panes will be displayed. Click on each to see that specific information.
- Click the Export Stats button, and choose the file destination to export statistics.
Additional Information
For additional assistance troubleshooting or connecting, please contact Technology Help.
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