FAQs
The Voyager app is now open view your initial recovery and take steps to prepare for crypto transfers. Crypto transfers will be enabled on or about June 20, 2023, at which point the 30-day crypto transfer window begins. Any crypto that remains on the platform after the 30-day window will be liquidated to cash.
How long does it take to transfer crypto out of Voyager? ›
View the above video to learn more about how to withdraw crypto. Due to the volume of transactions, compliance requirements, and load on the system, transfers may take 3-7 days to complete.
How long does it take to receive crypto on Voyager? ›
Crypto deposits have no limits. How long do you have to wait to withdraw from Voyager? Customers with cash(USD)in their account will receive an email with more details prior to in-app cash pickup access being available. We expect clients to receive funds approximately 5-10 business days after a request is made.
What can I transfer from Voyager? ›
Once cash withdrawals are enabled, Voyager customers can withdraw up to $100K in cash via an automated clearing house (ACH) transfer in a 24-hour period.
What happens to my crypto if Voyager goes out of business? ›
For deposits held in unsupported cryptocurrencies that cannot be withdrawn from Voyager's platform and for Voyager's proprietary VGX token, Voyager will instead repay customers using the stablecoin USDC. Voyager was one of several crypto lenders to file for bankruptcy in 2022 after a boom in the COVID-19 pandemic.
Why can't I take my money out of Voyager? ›
At 2:00 p.m. EDT on July 1, 2022, Voyager temporarily suspended trading, deposits, withdrawals and loyalty rewards. This suspension remains in effect.
How much can you withdraw from Voyager? ›
June 23, 2022, at 9:28 a.m. (Reuters) -Crypto broker Voyager Digital Ltd has lowered its daily withdrawal limits to $10,000 from $25,000, according to an update on the company's website.
How long does Voyager take to withdraw to bank? ›
The timing of a withdrawal depends on several factors including what time of day the withdrawal request is made and the institution receiving your funds, but most withdrawals take 3 to 4 business days before the requested funds are received.
How do I claim my Voyager money? ›
File it with the Appropriate Court - As the creditor, you must file the form with the clerk of the same bankruptcy court in which the bankruptcy case was filed. In this case, Voyager filed in the United States Bankruptcy Court for the state of Vermont.
Does Voyager have instant deposit? ›
On Voyager, the minimum deposit is $10. There are two maximum deposit limits: a "daily" deposit limit and an "instantly available" deposit limit.
Fund your account and instantly trade all of your favorite coins. Voyager supports Bitcoin, top DeFi coins, stablecoins, and a wide variety of altcoins.
Is Voyager compliant with IRS? ›
Yes, Voyager may report to the IRS when requested to ensure tax compliance. According to Voyager's privacy policy, the platform has the right to provide customer data to law enforcement if necessary.
Is it safe to keep money in Voyager? ›
Up to $250,000 USD held in your Voyager account is FDIC-insured through partner banks. Your personal and financial information on the platform is protected using industry-standard security protocols, including encrypted storage and secure data transmission.
How much does Voyager crypto charge for transfers? ›
Voyager vs. Gemini
Voyager | Gemini |
---|
Fees 0% (Voyager earns money if it saves you money by executing your order at a better price) | Fees $0.99-$2.99 fee for USD web and mobile transactions between $10 and $200 (1.49% fee for transactions over $200); 0.50% convenience fee; 3.49% debit card transfers |
3 more rowsMay 16, 2023
Will Voyager customers ever get their money back? ›
To facilitate repayments, Voyager plans to refund customers with the same cryptocurrency they held in their accounts. However, for deposits involving unsupported cryptocurrencies and Voyager's proprietary VGX token, customers will receive repayment in the stablecoin USDC instead.
Will I get my assets back from Voyager? ›
Yes. If Voyager receives a recovery on account of claims against 3AC, customers may receive additional recoveries in cash or crypto in the future.
Will Voyager Digital recover? ›
Crypto broker Voyager Digital announced on Wednesday that its customers can expect to recover approximately 35% of their cryptocurrency deposits, indicating that they will receive a partial return on their holdings.
Is Voyager shutting down? ›
NASA is keeping Voyager 2 going until at least 2026 by tapping into backup power Engineers have bought the spacecraft's interstellar mission more time by using backup power from a safety mechanism. It means NASA no longer has to shut down one of its five scientific instruments.
Is Voyager app shutting down? ›
Voyager Digital has decided to liquidate its assets and shut down after failing to secure a buyer.
Is Voyager in trouble? ›
Voyager filed for Chapter 11 bankruptcy protection, which seeks to restructure troubled firms as viable business operations, in July after crypto hedge fund Three Arrows Capital defaulted on a loan from the company worth $670 million.
Cryptocurrency held on the Voyager Platform is not protected by FDIC insurance or any other government-backed or third party insurance.
Is USD FDIC insured on Voyager? ›
Voyager Digital FDIC claims
“Customers with USD deposits in their account(s) will receive access to those funds after a reconciliation and fraud prevention process is completed with Metropolitan Commercial Bank.”
How do I join a class action lawsuit against Voyager? ›
Such investors are encouraged to join this case by visiting the firm's site: www.bgandg.com/vgx. This class action seeks to recover damages against Defendants for alleged violations of the federal securities laws.
Can you wire money to Voyager account? ›
Once your bank account is linked, return to your settings page and select Transfer Funds. Type in the number of dollars you want to transfer from your bank account into your Voyager account and slide to deposit. Immediately buy your favorite crypto assets with instant deposits.
What bank does Voyager use? ›
Fleet Card & Fuel Card | Voyager Mastercard | U.S. Bank.
What bank does Voyager Digital use? ›
Metropolitan Commercial Bank (NYSE: MCB) is the issuing bank and Usio (NASDAQ: USIO) will act at the program manager and processor for the Voyager Debit Mastercard. About Voyager Digital Ltd.
What is going on with Voyager? ›
Failed cryptocurrency brokerage Voyager Digital Holdings Inc. won court approval to begin winding down its operations and start repaying customers a portion of their crypto that's been held on its platform since last year.
Why is Voyager stopped trading? ›
Erlich went on to say that the decision is designed to give the firm additional time to continue “exploring strategic alternatives with various interested parties” and that they will provide additional information at “the appropriate time.”
Is Coinbase safer than Voyager? ›
Trust & Security
However, Coinbase keeps almost all of users' funds in cold storage whereas Voyager makes no note of anything being stored in cold storage, which likely means it is all stored in hot wallets. For this reason, Coinbase gets the advantage here, because in the event of a hack your funds are not accessible.
Can the IRS see my crypto wallet? ›
The IRS can track cryptocurrency transactions through several methods, including the use of subpoenas, blockchain analysis, and third-party reporting by cryptocurrency exchanges.
The class-action suit was filed in August in federal court in southern Florida on behalf of millions of investors. It alleges that 3.5 million Americans lost over $5 billion in cryptocurrency assets after Voyager filed for bankruptcy in New York on July 5.
How does the IRS know if you sell cryptocurrency? ›
Your crypto activity isn't completely invisible to the IRS
If you trade on centralized exchanges like Coinbase or Gemini, those exchanges have to report to the IRS. Typically, they'll send you a 1099 miscellaneous form detailing any income you've earned while trading crypto on their platform, Chandrasekera says.
Did people lose money with Voyager? ›
Voyager customer lost $1 million saved over 24 years and is one of many now desperate to recoup funds. Many of Voyager Digital's 3.5 million customers are reaching out directly to the New York bankruptcy court judge overseeing the case.
What are the benefits of Voyager? ›
Not only are the Voyager missions providing humanity with observations of truly uncharted territory, but they are also helping scientists understand the very nature of energy and radiation in space—key information for protecting future missions and astronauts.
Is there a fee to buy on Voyager? ›
Get more Bitcoin
Voyager is commission-free* and navigates the market, so you don't have to.
When can you withdraw from Voyager? ›
Voyager Customers Have 30 Days to Withdraw Assets
Customers would have a 30-day window to withdraw their assets. After submitting the withdrawal request, creditors are expected to receive the amount in three to seven calendar days.
How much is Voyager returning to customers? ›
“We are where we are, we're trying to do the best with where we are,” the judge said. FTX collapsed in November and Bankman-Fried has pleaded not guilty to fraud charges. Voyager has about $630 million to repay around $1.8 billion in customer claims, according to a May 5 court filing.
What is the prediction for Voyager Digital? ›
Stock Price Forecast
The 1 analysts offering 12-month price forecasts for Voyager Digital Ltd have a median target of 4.23, with a high estimate of 4.23 and a low estimate of 4.23. The median estimate represents a +50,575.69% increase from the last price of 0.01.
Is Voyager token dead? ›
The native tokens of Voyager, Luna, FTX and Celsius have now each outlived their troubled crypto parent companies. FTX's FTT is back from the dead, up nearly 150% since the start of the year.
How much USD can you withdraw from Voyager? ›
June 23, 2022, at 9:28 a.m. (Reuters) -Crypto broker Voyager Digital Ltd has lowered its daily withdrawal limits to $10,000 from $25,000, according to an update on the company's website.
Lawyers for Voyager Digital say the bankrupt crypto lender will self-liquidate its assets and wind down operations after failing to clinch a deal on a sale to either FTX US or Binance.US.