WEBTOON Help Center (2024)

FAQs

How can I contact WEBTOON? ›

Contact E-Mail

webtoonsupport@webtoon.com for product help, questions, or feedback. webtoonip@webtoon.com for IP business, rights, and licensing inquiries. dl_linewebtoon_ad@webtoonscorp.com for advertising and partnership opportunities. webtoonpress@webtoon.com for press/media inquiries.

Check your network connection. - WEBTOON pages may not open or start properly when your network connection is unstable. Contact your network service provider if you are unable to connect to your network.

The WEBTOON app does not support Coin purchase cancellations. You can cancel your purchases and receive refunds through Google Play or the App Store where you purchased the Coins. Was this article helpful?

Our email logins are case sensitive, so make sure you are inputting the correct case-sensitive email address that you used to first register. Alternatively, you may have created an account using social media login (Google, Facebook, Twitter, LINE), instead of email login.

Romance webtoon "Can I take it Back" has been cancelled for plagiarism of the manga "To Be Next To You" by Atsuko Namba The series has been entirely removed from the Korean Naver Webtoon platform, but is currently still up on the English side (radiokorea.com/news/article.p…)

If you are between 13 and 18 (or between the Minimum Age and the age of legal majority in your jurisdiction of residence, a "Minor(s)"), you may only use the Service under the supervision of a parent or legal guardian ("Representative(s)") who agrees to be bound by the Agreement.

Malicious, abusive, or hateful content or comment that promotes or encourages violence, or incites hate towards individuals or groups based on race, ethnic origin, religion, disability, gender, age, veteran status, sexual orientation, gender identity, political orientation, etc. is not allowed.

User reports indicate no current problems at Webtoon.

Creators will receive the majority share of net revenue from purchased Super Likes sent to their series - 70%. While WEBTOON reserves 30% of net revenue to cover operational costs, transaction costs, and other costs associated with running a global creator platform.

Does WEBTOON own your comic? ›

When you post on WEBTOON CANVAS, you will always keep ownership over your work. You will own all of your intellectual property, and you can continue to promote your work on social media or other publishing platforms, while utilizing the tools we offer on CANVAS.

WEBTOON is the home of an extensive library of webcomics, where you can enjoy unlimited reading across all genres, no matter what you're into. WEBTOON Originals update every day so there's new content whenever you log on.

Check your network connection. - WEBTOON pages may not open or start properly when your network connection is unstable. Contact your network service provider if you are unable to connect to your network.

Please note that WEBTOON currently has a password character limit of 16. As such, if you enter a password that exceeds 16 characters when creating your account, you may receive a “Your password is incorrect” error when attempting to log in.

Mobile: Tap 'MY' at the bottom of the home screen on the WEBTOON app to enter the 'My Series' page. There, you can see your read history, manage your subscriptions, check downloads, and view your comment activity. Desktop: Log in, then hover the cursor over your username on the top right of the page.

We will attempt to provide you with notice of any changes to the Agreement that materially affect your rights by notifying you via email, offering a notification within the WEBTOON Website or WEBTOON App, or by updating the date at the top of the Agreement.

Click the "Report" button located at the end of an episode or under the menu icon(︙) in the upper right corner of the episode viewer. Email us at webtoonsupport@webtoon.com. Get in touch with our Community Support team.

On the day of its Nasdaq stock listing, I spoke with WEBTOON's founder and CEO Junkoo Kim and Chief Strategy Officer Yongsoo Kim over Zoom about the company's history, the massive creator network it has built and its future business strategy in the U.S.