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- Welcome to the September Digital COSTCO CONNECTION
A day in the life. A behind-the-scenes look at what happens to keep a warehouse running. View the September Issue of the Costco Connection now!...
- What is the difference between each type of membership?
Executive Membership: $130.00 Annual membership fee ($65 membership fee, plus $65 upgrade fee)* Includes a free Household Card Valid at all Costco locations worldwide Annual 2% Reward on qualified C...
- How can I verify my membership online?
Membership verification is NOT required to purchase Member Only Items on Costco.com. When registering your account on Costco.com, it’s important to verify your identity to ensure the s...
- Digital Membership Card - General FAQs
Answers to frequently asked questions about the Digital Membership Card are below:What is the Digital Membership Card?How do I download my Digital Membership Card?I have more than one person on my me...
- How can I review or make changes to my membership online?
To review or make changes to your membership information on our website, select Sign In / Register, in the upper right-hand corner of the Costco.com home page. (Keep in mind, you will need to be the ...
- Digital Membership Card FAQs
You’ll find answers to frequently asked questions about the Digital Membership Card below: Digital Membership Card - General FAQs Digital Membership Card - Payment FAQs ...
- What is needed to change the Primary Cardholder on a Business Membership and make changes?
There are several ways to change the Primary Cardholder for a Business Membership. The current Primary Cardholder can stop by the membership counter at any warehouse, where a member of our team will...
- What changes can I make to my Costco membership online?
Costco members can make several changes to their membership online, such as: Renew the membership Upgrade to an Executive Membership Add or change a Household cardholder Update the address, phone nu...
- What is a Household Card?
In addition to their own membership card, Primary Members (and Affiliate Members on Business memberships) receive one free Household Card they can assign to someone over the age of 16 who lives at th...
- How can I get a replacement Costco Card?
If you have a Costco membership card that is *not* a credit card, please head to the membership counter at any Costco warehouse. If you need to replace a Costco Anywhere Visa® Card by Citi, here are...
- What is an Executive Membership?
It pays to be a Costco Executive Member: Executive Members earn an annual 2% Reward on qualifying purchases at Costco, Costco.com, and Costco Travel. Plus, additional benefits are available on our su...
- Can other people use my membership card?
The Costco membership card is non-transferable, but there are several ways to share the experience with family and friends. Anyone with a card can bring up to two guests to the Warehouse during each ...
- What’s this charge from Costco on my Visa® card or Mastercard®?
If you see a charge from Costco on your Visa® card or Mastercard® for approximately $65 or $130 around the first or second day of the month, it’s most likely the automatic renewal of your Costco ...
- How do I register on Costco.com?
If you’ve never registered with Costco.com before, you’ll need to create an account. Don’t worry—it’s easy! Here’s how: 1. Go to the Sign in page, which you can access by selecting "Sign...
- Digital Membership Card - Payment FAQs
Answers to frequently asked questions about Payments in the Digital Membership Card are below: What credit card can I add to my Digital Membership Card?How do I add my co-branded credit card to...
- Membership Fee Increase
Effective September 1, 2024, membership fees have increased. Old Fee New Fee Gold Star $60 $65 Business $60 $65 Business Add-on/Affiliate $60 $65 *Executive $120 $130 All Costco me...
- Can I make any change to my membership via live chat?
Some membership changes that require a transaction cannot be made on Costco.com or by Live Chat - see below for information on how to make your requested changes. Warehouse or Phone Membership Downgr...
- Do I need to renew my membership?
For your security - we’re unable to take payment information over Chat.The easiest way to renew your membership is during checkout the next time you’re shopping in the warehouse.Want to do it onl...
- How many people can be on my Costco membership?
A total of two people can be on a Gold Star Membership (either regular or Executive): one Primary Member and one free household member who is over 16 and lives at the same address. If you are the Pri...
- Membership Scanners at Warehouse Entrances
Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital member...
- Executive 2% Reward FAQs
See below for answers to frequently asked questions about the Executive Membership 2% Reward: Where can I use the Reward?What purchases qualify for the Reward?What if I believe the amount is incorrec...
- Do I need a membership to purchase prescription drugs?
You don’t need to be a Costco member to purchase Costco Pharmacy prescriptions online or at our warehouses. Our Pharmacy counter will accept several different forms of payment, including cash, debi...
- Does Costco offer free or discounted memberships?
Costco doesn’t offer free or discounted memberships, but rest assured that the cost of membership can be recovered quickly thanks to massive price savings once you start shopping. Not to mention th...
- How do I sign up to join Costco and get a new membership?
We’re always happy to hear from enthusiastic new customers. Signing up is a simple process. You can visit our membership desk at any warehouse to join in person. Alternately, you can sign up online...
- Can I purchase a Member Only Item with a new membership?
In order to purchase a Member Only Item on Costco.com, you must first complete your purchase of the membership prior to adding the Member Only Item to your shopping cart. Unfortunately, you are unabl...
- How can I find out when my Costco membership will expire?
There are several options to find out when your membership is ready for renewal, so that you can choose whichever route is easiest for you: If you received your annual renewal notice in the mail, yo...
- What is a Business Membership?
Business Memberships allow you to purchase products for business, personal, and resale use at any Costco Wholesale location worldwide and online at Costco.com. One additional card is also provided fo...
- Where can I find my membership number?
You can find your Costco membership number in the following places: On the back of your membership card. It’s a 12-digit number, and you can leave off any preceding 0s. If you have the Costco Any...
- How can I buy a membership on Costco.com?
To purchase your membership online, please follow these steps: Browse your membership options here. You can choose between a Personal Membership and a Business Membership. You can then select an Exe...
- What is a Gold Star Membership?
The Gold Star Membership at Costco Wholesale lets you to purchase products for personal use at any Costco location worldwide and online at Costco.com. One additional card is also provided for a membe...
- Can I give a Costco membership as a gift?
You can purchase a ‘Gift of Membership’ at the register at your local Costco warehouse. Or, you can purchase it online. Your recipient will need to bring their Gift of Membership gift card to the...
- Why haven’t I received my Costco mailings?
The Costco Savings Booklet is sent to the Primary Member of Executive, Business and Gold Star Memberships. Each Affiliate Cardholder on a Business membership also will receive the booklet. If you hav...
- Do I need to have my photograph on my membership card?
Your security is crucial to us. We recognize that identity theft is on the rise, and we want to make sure that you don’t have to deal with it. To better protect your account, we require your photo ...
- Why must I show my membership card?
Costco is able to keep our prices as low as possible because our membership fees help offset our operational expenses, making our membership fee and structure important to us. Costco’s membership ...
- I renewed my membership online, will I get a new membership card?
Fortunately, when you renew, all the cards on your account continue working, so you won’t be sent a new membership card. However, if you need to replace your card, you’re always welcome to visit ...
- Where can I find Costco’s Membership Privileges and Conditions?
Membership Privileges and Conditions are linked in the footer of most pages on Costco.com. Scroll to the bottom of the page, find the “Membership” heading and select "Membership Privileges". Ther...
- Why does Costco charge an annual membership fee?
We strive to give our members the best products at the lowest possible prices, and our membership fee allows us to offset many of our operating costs and price our merchandise lower. Your membership ...
- How can I get a Costco Connection magazine?
If you’re a Costco Executive Member—and the Primary Member of your account—the Costco Connection magazine is mailed to you. If you’re not an Executive Member, you can still access the magazin...
- Why am I receiving my Costco membership renewal notice via email?
In an effort to continue our commitment to sustainability, some members may have received membership renewal notices digitally to the email address on their Costco membership account. Please note tha...
