What Is a Consumer Report for Employment? (2024)

What Is a Consumer Report for Employment? (1)

When you apply for a job, your prospective employer may use a consumer report to evaluate you as a potential employee. A consumer report is a collection of documents that may include credit reports, criminal and other public records such as bankruptcy filings, and records of civil court procedures and judgments. Increasingly, these records also include your activity on social media, such as Twitter and Facebook.

What Is a Consumer Report for Employment? (2)

Who Provides Consumer Reports

The companies that provide consumer reports, what is in them and who may obtain them are all regulated by the Federal Trade Commission in compliance with the Fair Credit Reporting Act.

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The primary sources for consumer financial information are the three large credit reporting agencies: Experian, TransUnion and Equifax. These credit reporting agencies give employers detailed information about your personal credit activity, including consumer debt and payment activity as well as adverse information, such as bankruptcies and late payments. Your credit report also includes adverse tax payment information at federal, state and county levels. Sometimes the report includes an overall credit score – often called a FICO score – provided by the Fair Isaac Corporation.

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In addition to the credit bureaus, other agencies provide consumer data. Companies like Intelius and ID Analytics provide background information that includes criminal records, civil judgments and some public records. Employers often research your social media activity themselves, but a growing number of companies such as SproutSocial.com research and analyze your social media activity and provide a potential employer with an analysis.

Who May Obtain Your Consumer Report

The general public has limited access to consumer reports, especially your credit report. Under the Fair Credit Reporting Act, a prospective employer has a right to obtain these records, but only with your written permission. Normally, when you fill out and sign an employment application you grant the employer that right.

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If your application for employment is turned down, you have a right to see the consumer report your prospective employer obtained. You also have a right to a free credit report from the credit reporting agency used by that employer. By law, you can access your credit report from all three credit bureaus annually.

What to Do if Your Consumer Report Is Wrong

When your consumer report contains inaccuracies, the Federal Consumer Financial Protection Agency recommends contacting both the agency that provided the wrong information and the company source for that information in writing to notify both companies of the mistake and to request a correction.

References

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Resources

What Is a Consumer Report for Employment? (2024)

FAQs

What Is a Consumer Report for Employment? ›

“Consumer report” is broadly defined and generally includes any communication of any information by a “consumer reporting agency” bearing on an individual's “credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living” that may be used to evaluate the ...

What is a consumer report for employment? ›

Employment background checks also are known as consumer reports. They can include information from a variety of sources, including credit reports and criminal records.

What shows up in a consumer report? ›

A consumer report can contain a wide variety of information including credit history, past bankruptcy, judicial records, employment records, and even online activity. This information can only be accessed with approval from the individual and is highly regulated by the Fair Credit Reporting Act (FCRA).

Can a consumer report stop you from getting a job? ›

Employers in California are limited when they can request a consumer report, which essentially means a credit report. Under the CCRAA, employers must have a “legitimate business need” to access a credit record.

What is checked in a consumer report? ›

A consumer report is any written, oral or other communication of any information by a Consumer Reporting Agency bearing on a consumer's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living.

What is a consumer report for a job example? ›

For example, if you apply for a job, the employer may request a consumer report to see if you have a history of being responsible with money or if you have a criminal record. Similarly, if you apply for a loan, the creditor may request a consumer report to see if you have a history of paying your bills on time.

Why do employers want consumer reports? ›

Understandably, sometimes employers want to do background checks on their employees or on job applicants, including getting consumer reports, which may contain both credit histories and criminal records.

What cannot be included in a consumer report? ›

Consumer reports may not contain adverse information (including arrests that did not lead to conviction) more than seven years old with the following exceptions: bankruptcies may be reported for ten years; convictions may be reported without any time limitation; and.

How long does a consumer report take? ›

How long do consumer credit checks take? After the candidate provides consent, the results of a credit check are typically available the same day. If you perform a credit check as part of a comprehensive background screening package, the final report may take anywhere from 1-5 days.

How do you obtain your consumer report? ›

How to get a copy of your credit report
  1. Online by visiting AnnualCreditReport.com.
  2. By calling 1-877-322-8228 (TTY: 1-800-821-7232)
  3. By filling out the Annual Credit Report request form and mailing it to: Annual Credit Report Request Service. PO Box 105281. Atlanta, GA 30348-5281.
Jun 11, 2024

How far back does consumer reports background check go? ›

Although the FCRA does not impose a time limit on criminal convictions, employers using CRAs for background checks must follow stricter California state laws. California's Investigative Consumer Reporting Agency Act (ICRAA) generally restricts CRAs from reporting conviction records over seven years old.

Do I have to agree to a consumer report? ›

If the information is to be used for an insurance transaction, the consumer must give consent to the user of the report or the information must be coded.

Can you be denied a job because of bad credit? ›

Depending on where you live, it's possible for bad credit to disqualify you from getting certain jobs. In some states, your credit can be the sole reason for the rejection, or a single contributing factor among many. Some employers may weigh your credit history more heavily for certain positions.

What do employers see on a consumer report? ›

When you apply for a job, your prospective employer may use a consumer report to evaluate you as a potential employee. A consumer report is a collection of documents that may include credit reports, criminal and other public records such as bankruptcy filings, and records of civil court procedures and judgments.

How do I clean my consumer report? ›

How to clean up a credit report fast
  1. Get copies of all three of your credit reports. ...
  2. Study your reports for errors and derogatory marks. ...
  3. Dispute errors with each credit bureau or lender. ...
  4. Address derogatory marks to the best of your ability.
May 22, 2024

Why is a background check called a consumer report? ›

Background checks and consumer reports are the same. The reason is that background checks are considered consumer reports under the Fair Credit Reporting Act (FCRA). Simply put, the term “Consumer report” is just another, less common way to refer to a background check.

What is a consumer report used to determine eligibility? ›

Explanation: Consumer reports play a critical role in assessing an individual's eligibility for various services, including insurance. These reports compile information related to an individual's financial history, payment patterns, and overall creditworthiness.

What is consumer reports considered? ›

Consumer Reports is an independent, nonprofit member organization that works side by side with consumers for truth, transparency, and fairness in the marketplace. Consumer Reports works to create a fair and just marketplace for all.

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