What is a Debt Management Program (2024)

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Written by:

April Lewis-ParksDirector of Education and Corporate Communications

Meghan AlardFinancial Literacy Specialist

A DMP could help you get out of debt faster, even though you may pay less each month.

If you’re having trouble paying off high-interest rate credit card debt on your own, a debt management program (DMP) could be the solution you need. It can help you pay off debt faster in a way that works for your budget by minimizing interest and stopping penalties. In the right circ*mstances, it can save you serious time and money as you get out of debt. What’s more, you don’t need good credit to qualify, meaning it can work even when other solutions like debt consolidation can’t.

This guide helps you understand how a debt management program works and how to decide if it’s the right solution for you. If you have questions or would like a free debt analysis to see how much the program can help you save, call (844) 276-1544 to connect with a certified credit counselor.

[Narrator] Debt management doesn’t have to be so confusing. Here’s a quick and easy 60-second snapshot of how debt management works.[On-screen text] Debt management[Narrator] In normal circ*mstances, you manage all of your debt on your own, paying off as much as possible each month to avoid issues.[On-screen text] Credit card = $15,264.00[Narrator] But when credit card debt gets out of control, the bills outstrip what you can afford to pay.[On-screen text] Debt management program[Narrator] A debt management program helps you rein in runaway debt by combining all of your unsecured debt into one payment[On-screen text] All debts, one payment[Narrator] You only have to worry about one bill each month, so you’re not juggling multiple payments.[On-screen text] Jan = $376.00[Narrator] Plus, with interest that’s reduced or eliminated completely, you can get out of your debt faster even though you pay less each month[On-screen text] 24%… 15%… 10%… 6%. Get out of debt faster![Narrator] Instead of the decades it takes to pay off debt on a minimum payment schedule, most people are debt free in 60 payments or less.[On-screen text] Debt Free: Sixty months or lessSo, if you’re feeling overwhelmed and see rainy days ahead, we can help.[On-screen text] ConsolidatedCredit.org, 1-800-320-9929[Narrator] Call Consolidated Credit today for a free debt evaluation with a certified credit counselor. Together, we can create a customized debt management program so you can finally get your debt under control.

What is a debt management program?

A debt management program or plan (also called a DMP) is a repayment plan designed to help you eliminate high interest rate credit card debt. You enroll in the program through a credit counseling agency that helps you find a monthly payment that works for your budget. It’s not a loan – just a better, more efficient way to pay off your credit cards and other unsecured debts. Think of it like a professionally-assisted consolidation and repayment plan.

How debt management plans work

What is a Debt Management Program (3)
  1. Before you start the process to enroll in a DMP, you go throughfree credit counselingto make sure it’s the right fit.
  2. A certified credit counselor reviews your debts, credit and budget to answer two key questions:
    1. Are you eligible for the program?
    2. Do you have any better options for relief?
  3. If a DMP is the best choice for your unique financial situation, the counselor works with you to find a monthly payment that will fit your budget.
    1. Fees are included in the monthly payment, so you don’t need to worry about an extra bill. Click here for more details about plan fees.
  4. Then the credit counseling team contacts each of your creditors to negotiate three things:
    1. To get your creditors to accept payments through the program
    2. Reduce or eliminate the interest charges on your accounts
    3. Stop future penalties and penalty fees.
  5. Once all your creditors agree, your program officially starts.
  6. You make one payment to the credit counseling agency and they distribute the funds to your credit on your behalf.

Types of debt you can include in the program

Credit cards

A DMP is primarily designed to help you find relief from credit card debt. This includes:

  • General purpose credit cards, like Capital One and Chase
  • Charge cards, such as American Express
  • Store credit cards, such as Amazon, Lowe’s and Macy’s

See the full list of over 1,600 creditors that Consolidated Credit works with »

Unsecured debts

You can also include most other types of unsecured debt, including:

  • Personal loans
  • Consolidation loans
  • In-store credit lines for furniture and electronics

You cannot include student loans or any secured loans, such as a mortgage or auto loan. In some cases, you may be able to include payday loans. However, this is contingent on whether the payday lender agrees to allow you to include their account in the program.

Collection accounts

You may also be able to include collection accounts for unpaid medical bills, service contracts and utilities. However, these types of accounts do not have interest charges, so you lose one of the primary benefits of enrolling. Still, if you simply want to get all your collection accounts paid and roll them into the program, the counseling team can contact the collectors to see if those debts can be included.

Featured Video

What are the fees for your program?

Since most credit counseling agencies are nonprofit organizations, the fees for a DMP are relatively low compared to other solutions. There is a one-time setup fee and a monthly administration fee to oversee your program. According to the Uniform Debt Management Services Act, all fees for a DMP are set by the state where you reside. Watch this video to learn more.

How Much Could You Save?

Just tell us how much you owe, in total, and we’ll estimate your new consolidated monthly payment.

Debt Amount

Comparing debt management program pros and cons

Every debt relief solution has its upsides and downsides. The best solution for one person may not fit the needs and goals of another. So, deciding if a debt management program is the right solution really depends on goals.

Here are some real numbers for how Consolidated Credit’s program benefits people who enroll:

  1. Clients see their total credit card payments reduced by up to 30-50%
  2. Negotiated interest rates average between 0% and 11%
  3. Most clients complete the program within 36 to 60 payments.
ProsCons
You pay back everything you chargedAccounts included in the program will be closed when you graduate
A DMP reduces or eliminates interest chargesYou can’t open new credit card accounts while you’re enrolled (but can still apply for a car loan or mortgage)
It stops future penalties and feesDMPs can take longer and cost more than other solutions, such as debt settlement
A DMP usually has a positive or neutral impact on your creditGetting professional help with your finances can be difficult, as most people prefer to solve financial challenges on their own
Creditors generally agree to bring past-due accounts current after three DMP payments

Understanding the credit impact of the program

How the plan will affect your credit report

A debt management program generally has a positive or neutral effect on people’s credit scores.

  • There is no negative information that your creditors will report to the credit bureaus when you enroll or graduate from the program.
  • All of your credit cards will be listed as paid in full on your credit report, which is the status you want them to have.
  • In addition, each payment you make on your DMP will build a positive payment history for those accounts.

So, from a credit report standpoint, a debt management plan will have an overall positive effect on your credit history. This gives DMPs an advantage over debt settlement programs, which cause a 7-year credit penalty for every debt you settle.

How a debt management plan affects your credit score

There are some minor ways that the program can ding your credit score. Once you complete the program and the credit card companies close your accounts, this can cause a slight drop in your credit score for two reasons:

  1. It decreases the number of active accounts you have open, which is a minor scoring factor.
  2. If you close your oldest accounts, this can decrease your “credit age,” which is another minor scoring factor.

Credit age and types of accounts collectively account for 25% of the “weight” in calculating your credit score. By contrast, credit history accounts for 35% alone. This is why a DMP is usually positive for most people’s credit. They build positive credit history and that generally outweighs any slight point drop from closing some accounts.

However, if your credit score is extremely high when you enroll, you may see a slight decrease. If you have excellent credit, make sure you talk to your credit counselor about how the plan may impact you. There may be other solutions, such as debt consolidation loans, that you can use that would be a better fit.

Evaluate your options with a certified credit counselor to see if the program is right for you.

Frequently Asked Questions

When you enroll in a DMP, your creditors will freeze the accounts that you include in the program. As you make payments, the balances of your cards will be gradually paid off. Once each balance is paid, the credit card company will close the account in good standing.

If you have accounts that are behind, most creditors will agree to bring those accounts current after three payments on the program. This can help your credit recover faster from delinquent accounts.

No. While it is encouraged to include all your credit cards in the program so you can become fully debt-free, it’s not required. You are free to leave a card out of the program to cover emergencies or unexpected expenses.

If you decide later than you want to include cards that you left out of the program, you can call the client services team. The team will work with you to add those cards into the program, so you can pay them off as well.

We can work with creditors that are not on the list of 6,000 creditors that we commonly work with. With any credit card company, collector, or financial institution you have an account with, we will contact them to see if they will accept payments through a debt management program.

In most cases, creditors and even collectors will agree to accept payments through the program because it improves the chances that you will pay off your account. The alternative is that you may try to settle the debt or declare bankruptcy, which means that you would not repay the full balances. So, it’s in your creditors’ best interest to work with you through a debt management program.

It depends on who holds the accounts that you wish to enroll in the program. If you hold your accounts jointly with your spouse, then you would need to enroll in the program together. However, if you hold the accounts individually, then you will not need to involve your spouse.

We understand that paying off debt can be difficult, especially when you are living paycheck-to-paycheck. We’re here to be your advocate as you work to get out of debt. So, if you are unable to make a payment, call us and we will work with you and your creditors to ensure you can remain on the program.

Our mission is to help you become debt-free, so we will make every effort to help you get there. We are not here to judge, so if you’re having trouble we’re here to help you get through it.

Absolutely! If you receive money from a tax refund, property sale, or a stimulus check, we will help you apply the extra payment to your plan. Simply call our client services team and they will apply the extra payment in the best way possible to pay off your debt earlier.

Currently, many of our clients are using all or part of their Economic Impact Payments (stimulus checks) to make extra payments on their programs. We encourage this—along with using the funds to build emergency savings—because it will help them achieve financial stability faster, which is essential during an economic downturn.

Enrolling in a debt management plan is entirely voluntary. You can leave the program at any time without any penalties. Your accounts will be credited for all payments made during the program, so you won’t be back to square one.

However, your creditors will most likely restore the original rates and fees that were applied to your account prior to enrollment.

Debt management program results from real clients

As we talk about throughout this guide, a debt management program is just one potential solution you can use to get out of debt. Consolidated Credit’s certified counselors will help you evaluate your budget, finances and goals to make sure a debt management program is the best option before you enroll.

Here’s a quick look at the number of people that we helped enroll in a debt management program last year and the number of people who graduated debt-free. Below the map, you will find some case studies of other people we’ve helped, These demonstrate the money and time you can save when you use a debt management program in the right circ*mstances.

Case Study

ChristopherfromNew York , NY

“Consolidated Credit helped me get out of debt fast. Their customer service reps are very friendly and understanding. Their debt management program is the best.”

Wherehestarted:
  • Total unsecured debt: $26,505.00
  • Estimated interest charges: $15,396.98
  • Time to payoff: 13 years, 10 months
  • Total monthly payments: $1,060.20
After DMP enrollment:
  • Average negotiated interest rate: 7.50%
  • Total interest charges: $4,592.62
  • Time to payoff: 4 years, 2 months
  • Total monthly payment: $607.00
Time Saved

9 years, 6 months

Monthly Savings

$677.48

Interest Saved

$16,901.60

Case Study

KareefromEl Paso, TX

“Paying off my debt has been simple and stress-free from the beginning. Everyone has been very helpful and supportive. I never thought I’d ever be out of debt but in less than a year I will achieve my goal!”

Whereshestarted:
  • Total unsecured debt: $15,698.00
  • Estimated interest charges: $8,912.28
  • Time to payoff: 11 years, 1 month
  • Total monthly payments: $627.92
After DMP enrollment:
  • Average negotiated interest rate: 5.73%
  • Total interest charges: $2,459.65
  • Time to payoff: 4 years, 10 months
  • Total monthly payment: $303.00
Time Saved

6 years, 3 months

Monthly Savings

$324.92

Interest Saved

$6,453.33

Case Study

EricfromWhitier, CA

“I’m very satisfied with the service. The payments are always made on time and the APR reduced significantly!”

Wherehestarted:
  • Total unsecured debt: $10,525.00
  • Estimated interest charges: $6,188.51
  • Time to payoff: 13 years, 8 months
  • Total monthly payments: $421.00
After DMP enrollment:
  • Average negotiated interest rate: 2.00%
  • Total interest charges: $542.18
  • Time to payoff: 5 years
  • Total monthly payment: $185.00
Time Saved

8 years, 8 months

Monthly Savings

$236.00

Interest Saved

$5,646.33

Case Study

DonnafromBrackenridge, PA

“This was the most painless, hassle-free experience ever. I would highly recommend Consolidated Credit to anyone in serious debt.”

Whereshestarted:
  • Total unsecured debt: $24,709.00
  • Estimated interest charges: $14,319.46
  • Time to payoff: 13 years, 3 months
  • Total monthly payments: $818.04
After DMP enrollment:
  • Average negotiated interest rate: 4.33%
  • Total interest charges: $2,549.95
  • Time to payoff: 5 years
  • Total monthly payment: $457.00
Time Saved

8 years, 3 months

Monthly Savings

$361.04

Interest Saved

$11,769.51

Find more case studies from real debt management program clients here »

Ready to see if a DMP can help you, too? Talk to a certified credit counselor now for a free evaluation.

All articles and educational content on Consolidated Credit are written by and carefully reviewed by certified credit counselors, HUD-certified housing counselors and financial coaches.

Consolidated Credit follows strict sourcing guidelines and only links to reputable sources for information, such as government websites, credit bureaus, nonprofit organizations and reputable news outlets. We take every step possible to ensure all information comes solely from certified financial professionals.

If you feel that any of our content is inaccurate, out-of-date or otherwise questionable, please let us know through the feedback form on this page.

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What is a Debt Management Program (2024)

FAQs

Does debt management hurt your credit? ›

How Does a Debt Management Plan Affect Your Credit? The idea of having a notation on your credit history may initially send up red flags. But while a debt management plan does affect your credit history, it does not have a lasting negative effect on your credit score.

How does debt management work? ›

A DMP is an informal agreement between you and your creditors for paying back your debts. You pay back the debt by one set monthly payment, which is divided between your creditors. Most DMPs are managed by a DMP provider who deals with your creditors for you.

What is an example of debt management? ›

Under a debt management plan, you'll make just one monthly payment to the credit counseling agency rather than paying your creditors directly. The counseling agency will disburse the money to your creditors on your behalf, based on a payment schedule they set. Debt management plans require consistent monthly payments.

Do you lose your credit cards after debt consolidation? ›

If a credit card account remains open after you've paid it off through debt consolidation, you can still use it. However, running up another balance could make it difficult to pay off your debt consolidation account.

Is it a good idea to go with a debt relief program? ›

Debt relief will also often give you a fixed payment plan and a set payoff date, which can also make it worth considering — as streamlining your payments can make it easier to manage while helping you save money on interest. "One of the biggest advantages of going through a debt relief program is the savings.

Can I get a loan while on a DMP? ›

A debt management plan affects your credit file. Most mainstream banks and lenders will be reluctant to lend to you once they see your credit file and they know you are on a debt management plan. The plan works by you making reduced payments, so defaults will appear on your credit file.

How long does it take to rebuild credit after a debt management plan? ›

The negative impact it could have on your report is minimal when compared to your long-term positive impact of paying off your debt. On average, DMP clients have seen their credit score improve by 62 points after two years.

Can you still get a mortgage with a debt management plan? ›

Most mainstream lenders are reluctant to accept mortgage applications from borrowers on debt management plans. They are equally unlikely to offer mortgages to anyone with a completed debt management plan on their financial records. This does not mean that qualifying for a mortgage during or after a DMP is impossible.

How to pay off $50,000 in debt? ›

Make a Plan to Tackle $50K in Credit Card Debt
  1. Reevaluate or Create Your Budget. ...
  2. Look for Ways to Decrease Recurring Expenses and Increase Income. ...
  3. Set Concrete Goals. ...
  4. Ask for a Lower Interest Rate. ...
  5. Look Into a Debt Consolidation Loan. ...
  6. Consider a Balance Transfer Credit Card. ...
  7. Credit Counseling. ...
  8. Debt Settlement.
Sep 9, 2020

How long do you pay a debt management plan? ›

Once you start your DMP, you'll only have to make one payment each month to cover all debts included in the plan. Your provider will split this money between your creditors. You'll continue to make these payments until either your debts are cleared or you're able to make the full, original payments again.

How much does a debt management plan cost? ›

The fees charged by for-profit DMP providers vary. They are typically around 17% of your monthly payment. Before you start a DMP with a company that charges you, make sure you: Find out what you are paying for.

Can I pay off my debt management plan early? ›

You are merely hiring someone to liaise with your creditors and divide your monthly payment between them. If your circ*mstances improve and you find yourself in a better financial position, you can pay off your debt management agreement early.

What happens after a debt management plan? ›

Your credit history starts to look better after your DMP. Information like missed payments or court action is removed after six years. If an account has defaulted, the debt is removed six years after the default. Even if it is not fully repaid.

Do I have to include all debts in a debt management plan? ›

Include all of your debts.

Make sure all of your debts are included in the DMP, even if you think you can manage that catalogue payment or want to keep your overdraft 'for emergencies'. Sometimes you might have missed a debt from your plan, so be sure to let your DMP provider know about any changes as soon as possible.

Can I keep my bank account with a debt management plan? ›

DMPs and Your Bank Account

You can often continue using your current bank account as normal. However, as specialists in DMPs, we recommend that you change your bank account if you have an overdraft that you have used and are now applying for a DMP.

What are two of the signs of trouble in debt management? ›

Here are a few warning signs that may be telling you that your debt is about to be more than you can handle:
  • You have no savings. ...
  • Your bills are stressing you out. ...
  • Money is always on your mind. ...
  • You're hiding purchases. ...
  • You're only making the minimum payments. ...
  • You use one debt to pay another. ...
  • Your card is declined.
Apr 7, 2024

What is the average interest rate on a debt management plan? ›

Every participating creditor offers their own rates, but in aggregate, the average interest rate for accounts included on a debt management plan with MMI is below 8%.

How long does a DMP stay on your credit file? ›

The accounts you are repaying your DMP through will already be listed on your credit report, and once the DMP is complete the marker will be removed and the accounts themselves will be marked as closed – they will then remain listed for six years from the settled date.

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