What is Google Wallet? Unpacking the mobile payment service (2024)

What is Google Wallet? Unpacking the mobile payment service (1)

Edgar Cervantes / Android Authority

Many of us still carry wallets, but between credit cards and mobile apps, cashless transactions have become the norm. There are countless mobile applications available to make these payments convenient and secure. Among them is Google Wallet, which has become the most popular option. Here’s everything you need to know about Google Wallet, from its functionality to how it compares with Google Pay.

QUICK ANSWER

Google Wallet is a digital wallet that allows you to securely store various forms of payment, passes, tickets, keys, or IDs and access them quickly, offering convenience for in-person and online transactions.

KEY SECTIONS

  • What is Google Wallet, and how does it work?
  • What can you do with Google Wallet?
  • How to use Google Wallet
  • Google Wallet vs Google Pay: What's the difference?

What is Google Wallet, and how does it work?

What is Google Wallet? Unpacking the mobile payment service (2)

Joe Hindy / Android Authority

Google Wallet is a mobile payment system developed by Google. Launched in 2011, the app aimed to revolutionize how people make payments. Instead of relying on traditional credit or debit cards, the app allows users to store their card information securely on their smartphones.

Google Wallet works using near-field communication (NFC) technology. This technology allows two devices placed within a few centimeters of each other to exchange data. It enables the transfer of payment information from a customer’s phone to a store’s payment terminal. To pay, users open the app, enter their PIN, and tap their phone to the payment terminal.

Of course, not every phone comes with an NFC chip, which is why Google rolled out QR code-based payment feature in 2023. The functionality remains limited to specific regions.

What can you do with Google Wallet?

What is Google Wallet? Unpacking the mobile payment service (3)

Joe Hindy / Android Authority

There are plenty of features that make digital transactions more convenient. Here are some of the key things you can do with the app:

  • Send and receive money: You can send and receive money from anyone, even if they don’t have an account. You can send money to any email address or mobile number, and the recipient can quickly transfer it to their bank account.
  • Pay in stores: You can use your phone to tap and pay at millions of physical locations that accept contactless payments.
  • Online shopping: You can use Wallet for online shopping. Many online retailers and services accept Wallet as a form of payment.
  • Store loyalty cards: You can store loyalty cards and gift cards, allowing you to access these cards right from your phone.
  • Store identity cards: Wallet can also store identification cards, like national IDs, digital state IDs, driver’s licenses, health insurance cards, company IDs, and more. Google calls these “private passes.”
  • Store transit cards and view history: Google added the ability to store transit cards to the app and view their transport trip histories, too.
  • Share “valuables”: Wallet allows users to share items with others, like boarding passes and event passes, through links in the app. Boarding passes can now also be displayed on supported smartwatches.
  • Sync movie tickets and boarding passes from Gmail: Wallet can now grab this data directly from Gmail, but the feature is only supported by “some global mobile chains and airlines.”

Don’t fancy the app? You can also gain access to the platform through the Google Wallet website.

How to use Google Wallet

Here’s how to set up and use the service:

  1. Download the app: Available on the Google Play Store for Android devices. If you have an IOS device, you can download Google Pay from the App Store.
  2. Create an account: Open the app and follow the instructions to create your account. You’ll need to input personal information and verify your identity.
  3. Add a payment method: Tap the “+” sign to add a credit or debit card. You can also link your bank account.
  4. Making payments: To make a payment, open the app, enter your PIN, and tap your phone to a payment terminal that accepts contactless payments.
  5. Sending and receiving money: To send money, tap on Send Money, enter the recipient’s email address or phone number, and the amount you want to send. To request money, tap on Request Money and enter the sender’s email address or phone number and the amount you’re requesting.

Google Wallet vs Google Pay: What’s the difference?

What is Google Wallet? Unpacking the mobile payment service (4)

Edgar Cervantes / Android Authority

Google has made some changes to its payment platforms to streamline its offerings and improve user experience.

Over time, the Google Pay app has been transformed into the Google Wallet app. This transition is intended to create a one-stop destination for storing and using cards, passes, tickets, keys, and IDs that users wish to keep digitally.

Google Wallet, therefore, has become a secure and private digital wallet. It is designed to offer fast access to various forms of digitalized personal items and payment methods. Whether it’s your debit card information, a concert ticket, or your gym membership pass, the app allows you to store and access it all in a single location.

On the other hand, Google Pay now acts as a simplified, user-friendly platform for making payments online, in apps, and at contactless payment points. You can use this service to pay quickly whenever you see the Google Pay sign at a checkout counter or on a website or app.

In summary, Google Wallet is an all-in-one digital organizer for various payment methods and personal passes. At the same time, Google Pay is a singular tool for swift and seamless transactions online, in-app, and in physical stores. These changes aim to provide a more intuitive and efficient user experience regarding digital payments and organization.

FAQs

Yes, the app is safe to use. Wallet uses multiple layers of security, including secure encryption technology, to store your information and monitor fraud. In addition, Google doesn’t show your full card details to businesses when you pay.

No, you don’t necessarily need both. Google Wallet is primarily for digitally storing cards, passes, tickets, keys, or IDy. On the other hand, Google Pay is for making payments online, in apps, and physical stores. You may choose to use one or both services depending on your needs.

As of June 2023, Google Wallet is starting to roll out the ability to add your driver’s license. The new feature is rolling out state by state in the US, beginning with Maryland, Arizona, Colorado, and Georgia.

No, Google Wallet is not available for iOS devices. However, you can download Google Pay from the Apple App Store.

There are no fees for making purchases on Google services like Google Play and Google Wallet. You only pay for your purchases and applicable taxes.

No, the app requires an Internet or mobile data connection to function. You need the internet to access your stored information, send or receive money, or update your account.

You can use the app anywhere that accepts digital transactions. This includes many physical stores, online merchants, and apps. Additionally, you can send and receive money to anyone with an email address or mobile number.

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    What is Google Wallet? Unpacking the mobile payment service (2024)

    FAQs

    What is Google Wallet? Unpacking the mobile payment service? ›

    It enables the transfer of payment information from a customer's phone to a store's payment terminal. To pay, users open the app, enter their PIN, and tap their phone to the payment terminal. Of course, not every phone comes with an NFC chip, which is why Google rolled out QR code-based payment feature in 2023.

    Why is Google Wallet charging me? ›

    This is a pending charge performed to verify that your card account is valid. When the transaction goes through, the hold will go away.

    Is Google Wallet a mobile payment service? ›

    Yes. Anywhere that you find Google Pay or contactless payment logos, you can make contactless payments with a supported form of payment that you stored in Google Wallet. Learn how to: Tap to pay with your phone.

    What is the point of Google Wallet? ›

    It's Google Wallet. Keep everything protected in one place, no matter where you go with the new Google Wallet. Access essentials like your payments cards, loyalty cards, concert tickets, and more - all from your Android phone.

    What are the disadvantages of Google Wallet? ›

    The Disadvantages of Google Pay

    Since it's still an up-and-coming payment method, it's not as widely used or supported as some alternatives. On top of that, some banks don't accept Google Pay yet. Make sure to confirm that you'll be able to link it to your bank account.

    How do I get rid of Google Wallet? ›

    To uninstall or disable Google Wallet:
    1. On your device, go to Settings.
    2. Tap Apps. Google Wallet. If you can't find “Google Wallet,” tap See all apps. Swipe until you find Google Wallet.
    3. Tap Uninstall or Disable.

    How do I cancel my Google Wallet subscription? ›

    You can cancel some subscriptions in Google Pay.
    1. Sign in to Subscriptions.
    2. Find the subscription you want to cancel and tap or click Manage.
    3. Choose Cancel subscription. If you don't find this option, click Manage subscription to go to the Google product you subscribed through. You can cancel the subscription there.

    Is it safe to pay with Google Wallet? ›

    How safe is Google Pay? Google Pay protects your payment info with multiple layers of security, using one of the world's most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Pay doesn't share your actual card number, so your information stays secure.

    Does Google Wallet charge a fee? ›

    Google Wallet is free of charge to all users. What is a digital wallet? A digital wallet is a fast, secure way to pay with your phone or to store cards, tickets, passes, keys and IDs.

    What's the difference between Google Pay and Google Wallet? ›

    Google Wallet allows consumers to hold a wallet balance, send and receive money from friends in the United States, and use a plastic card in stores and online. Google Pay allows users to tap and pay in stores and use/redeem loyalty cards, gift cards, and offers in store.

    Is Google Wallet safer than a credit card? ›

    “That said, professionals within the financial industry generally regard Google Pay as safe — certainly safer than swiping a card or keying in your information.”

    Do I have to open Google Wallet to use it? ›

    You don't need to open the Google Wallet app. Tip: In most countries or regions, smaller transactions don't require you to unlock your phone.

    Do you need a bank account for Google Wallet? ›

    You don't need to link your bank account to use Google Pay—you can just add a debit or credit card, though that will only work to pay merchants directly. If you want to use the app to send or request money, you will need to link a bank account. If you don't have a bank account at all, you can still use Google Pay.

    Is Google Pay safe in Canada? ›

    Discover what your TD Card can do with Google Pay

    Google Pay protects your payment information with multiple layers of security, and never shares your actual TD Card number with the merchant so your information stays safe.

    How safe is Google Pay from hackers? ›

    Your Google Pay information is stored on secure servers in a safe location, and our team monitors it at all times. Important: If you think there's been a case of fraud or unauthorized activity in your account, contact us to report it immediately.

    Is it safe to add a credit card to Google Pay? ›

    To protect payment information and reduce security risks, Google Pay uses tokenization to save your card. This process replaces sensitive information like a card number, expiry date, and CVV with a device-specific token. The token acts as a substitute value used to process payments.

    Why do I keep getting Google charges on my credit card? ›

    When you use a payment method through a Google service, during a purchase or with autofill on Chrome, you may find a charge on your account with the descriptor GOOGLE *TEMPORARY HOLD. This is a pending charge performed to verify that your card account is valid.

    Why do I have a $1 charge from Google? ›

    If you didn't cancel the purchase, it will turn into an actual charge. If you just created a Google Pay account to make your first purchase or added a new card to your Google Pay account, you may see a $1 charge. This is to make sure your card is valid. It'll be removed and you won't be charged.

    How do I find out why Google is charging me? ›

    On your billing statement, check how the charges appear. All Google Play purchases will appear on your statement, under the following names: "GOOGLE*App developer name" (for Android apps)

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