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Created On02/23/24 16:17 PM - Last Modified02/23/24 16:22 PM
https://www.paloaltonetworks.com/services/support/login-assistanceQuestion
1. How many log in attempts are possible before getting locked out of Okta?
2. What is the duration of the lock out?
3. Can account be unlocked before the system lockout duration set time? Environment
Okta Dashboard Answer
1. If user tries to Login in with Invalid Credentials after 3 unsuccessful login attempts, their account will be locked out.
2. After 30 minutes, the system will auto-unlock the account.
3.If the user wants to try another login in attempt before the set 30 minutes, they will need to open an Admin case by filling out our Need Help form using below link. CSR Team can then unlock the account, and once unlocked the user can try a new attempt.
