What is Microsoft 365? - Microsoft Support (2024)

Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin More...Less

Microsoft 365 is our cloud-powered productivity platform. With a subscription to Microsoft 365,you can get:

  • The latest productivity apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and so much more.

  • The ability to install on PCs, Macs, tablets, and phones.

  • 1 TB of OneDrive cloud storage.

  • Feature updates and upgrades not available anywhere else.

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What's the difference between Microsoft 365 and Office 2021?

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What is Microsoft 365? - Microsoft Support (2024)

FAQs

What does Office 365 support do? ›

Technical Assistance: You can seek technical assistance for issues related to Office applications (Word, Excel, PowerPoint, Outlook), collaboration tools (Teams, SharePoint), email (Exchange Online), security, compliance, and other Microsoft 365 services.

What is Microsoft 365 and do I need it? ›

Microsoft 365 is a subscription service that ensures you always have the most up-to-date Office apps from Microsoft. With Microsoft 365 Family, you can install Microsoft 365 on all your devices and sign in to five at the same time―that means you can use Office no matter where you are or what device you're on.

Is Microsoft 365 support free? ›

More support options

Open a service request in the Microsoft 365 admin center. This service is free.

What's the difference between Microsoft Office and Microsoft 365? ›

Microsoft 365 plans include Office 2021 as a part of a greater offering. It also includes Windows 10 Enterprise, Enterprise Mobility + Security (EMS), and machine learning. There are multiple plans to choose from depending on your needs. The services included in Microsoft 365 are also available as separate licenses.

What is the point of Office 365? ›

Microsoft 365 is a powerful suite of productivity and collaboration tools designed to help businesses of all sizes stay organized, connected, and productive. With features such as Office Suite, Cloud Storage, Communication and Collaboration, Security and Compliance, and Mobile Access.

What are the disadvantages of Office 365? ›

Disadvantages of using Microsoft 365
  • It might be too feature-rich for your needs. ...
  • The offline dimension may hinder collaboration. ...
  • It's not as good for non-Windows users. ...
  • There are ongoing costs, and the pricing is a bit confusing. ...
  • Some of the best features involve add-on fees. ...
  • It doesn't let you edit Google Workspace files.
May 7, 2024

What happens if I don't use Microsoft 365? ›

If you decide not to buy Microsoft 365, you can turn off recurring billing and let your trial expire or cancel it. Before your trial ends, back up any data that you want to keep. After the 30-day Expired status ends, your trial account information and data are permanently deleted.

Am I paying for Microsoft 365? ›

On the My account page, choose Subscriptions. You'll see the services that you're licensed to use, such as the latest desktop version of Microsoft 365, SharePoint in Microsoft 365 or OneDrive for work or school, and Exchange Online.

Do I have to pay for Microsoft Office 365 every year? ›

You can choose to pay for your subscription on a monthly or yearly basis. The Microsoft 365 Family plan also lets you share these subscription benefits with up to five additional people. Note: Microsoft 365 Basic is a subscription for one person.

How do I avoid paying for Office 365? ›

You can still use many Microsoft 365 apps for free if you're not a student or faculty member
  1. Go to Microsoft365.com.
  2. Click Sign up for the free version of Office under the "Sign in" button.
  3. Log in to your Microsoft account or create one for free.
Aug 19, 2024

Is Microsoft 365 safe? ›

The short answer is yes, Microsoft 365 is more secure than ever and improving daily. Current Microsoft 365 subscribers can choose from many security options built into every subscription plan. Microsoft 365 business basic, standard, and premium plans include anti-phishing, anti-spam, and anti-malware protection.

How do I know if a Microsoft security alert is real? ›

If you aren't sure about the source of an email, check the sender. You'll know it's legitimate if it's from the Microsoft account team at account-security-noreply@accountprotection.microsoft.com.

Do we need Office 365? ›

If you're in a position where your document edits require formatting consistency across organizations or more sophisticated tools, you'll need Microsoft Office. A Microsoft 365 subscription unlocks access to the full versions of Word, Excel, PowerPoint, Outlook, and more across the web, mobile, and desktop.

Do I need Office 365 if I have Windows 11? ›

Yes, and you've to bought it separately because Windows 11 and Microsoft 365 are different products. Comment Use comments to ask for clarification, additional information, or improvements to the question.

What is included with Microsoft 365? ›

With a subscription to Microsoft 365, you can get:
  • The latest productivity apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and so much more.
  • The ability to install on PCs, Macs, tablets, and phones.
  • 1 TB of OneDrive cloud storage.
  • Feature updates and upgrades not available anywhere else.

What are the main benefits of Office 365? ›

Discover how as we explore eight benefits of Office 365.
  • Over 150% ROI. ...
  • Have all the tools your business needs to work more efficiently. ...
  • Access your office anywhere, anytime. ...
  • Easily scalable. ...
  • Cross-collaboration has never been easier. ...
  • Stay updated. ...
  • You'll always be secure in Office 365. ...
  • Have the flexibility to mix and match.

What problems does Office 365 solve? ›

Eight business challenges that Office 365 solves
  • Email, calendar and contacts (Outlook/Exchange)
  • Cloud Storage (OneDrive)
  • Microsoft Office suite (Word, Excel, PowerPoint, Publisher & Access)
  • Document Library (SharePoint)
  • Social Collaboration (Yammer)
  • Audio & Video Conferencing (Skype for Business)

What is Office 365 roles and responsibilities? ›

The responsibilities of a Microsoft 365 Administrator include managing user accounts, administering security and compliance measures, configuring and troubleshooting applications, and overseeing data management and governance.

What is Office 365 and its Web support? ›

The Microsoft Office 365 suite is a hosted, online version of the traditional installed version of Microsoft Office software. This online service is subscription-based and includes Office, Exchange Online, SharePoint Online, Lync Online and Microsoft Office Web Apps.

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