What is Social Return on Investment? (2024)

Insights

Social Return on Investment (SROI) is a method that helps organisations to measure and communicate their value beyond traditional metrics.

What is Social Return on Investment? (1)

Social Return on Investment (SROI) is a methodological framework that allows organisations to measure and communicate the full value of their impact beyond the traditional financial metrics.

It captures the social, environmental, and economic outcomes, providing a more comprehensive view of the value created by projects and initiatives. This approach is crucial in today’s world, where the importance of sustainable and equitable growth is increasingly recognised.

The Essence of SROI

SROI is not just about measuring impact; it’s about understanding the broader implications of our actions and investments. It challenges organisations to think beyond the immediate financial returns and consider the long-term benefits to society and the environment. By assigning monetary values to these outcomes, SROI facilitates a common language of value, making it easier to communicate the importance of non-financial impacts.

The Six Stages of SROI

The process of calculating SROI is detailed and nuanced, involving several critical steps:

  1. Establishing Scope and Identifying Key Stakeholders:
    This initial stage sets the boundaries for the SROI analysis and ensures that all relevant voices are heard.
  2. Mapping Outcomes:
    Identify what changes are a result of the activity and who experiences these changes.
  3. Evidencing Outcomes and Assigning Value:
    Collect data to demonstrate these changes and use financial proxies to assign them value.
  4. Establishing Impact:
    Determine which outcomes can be attributed directly to the project, considering what would have happened anyway.
  5. Calculating the SROI:
    Use the information gathered to calculate the ratio of value created to the investment made.
  6. Reporting and Using the Findings:
    Communicate the results in a useful way for stakeholders and use the insights gained to inform future actions.


Practical Application and Case Studies


Understanding SROI through real-world applications and case studies is invaluable. East Riding of Yorkshire Council’s social value journey over the past decade provides a compelling example of how SROI can be applied to measure and demonstrate the value created by social initiatives. Similarly, insights from Leeds City Council showcase the practical application of maximising social value delivery in a procurement context. These examples highlight the versatility of SROI across different contexts and its ability to capture the unique value of each project.

The Wider Policy Context

The relevance of SROI extends into the wider policy arena, particularly in light of austerity measures and the Social Value Act. This act encourages public sector organisations to consider the financial cost and the social value generated by their procurement decisions. SROI plays a critical role in this process, offering a framework for quantifying social value in a way that can inform policy and decision-making.

Challenges and Opportunities

While SROI offers a powerful tool for measuring social value, it has challenges. Collecting robust outcomes data, navigating the complexities of assigning monetary value to social outcomes, and ensuring the process is inclusive and transparent can be daunting tasks. However, the potential benefits of adopting SROI are significant. It can enhance performance, inform expenditure, and highlight the added value of projects, making it an invaluable tool for voluntary and community organisations, businesses, commissioners, and funders alike.

Conclusion

Social Return on Investment represents a paradigm shift in assessing and communicating the value of social and environmental initiatives. By embracing SROI, organisations can make more informed decisions, demonstrate their impact more effectively, and contribute to a more sustainable and equitable world. The Social Value Engine supports organisations in measuring SROI, providing the tool and guidance needed to harness the full potential of this approach.

With the support of our platform and through the lens of successful case studies like those of East Riding of Yorkshire Council and Leeds City Council, organisations can navigate the complexities of SROI, ensuring that they can effectively measure and communicate the full extent of their impact.

This approach to measuring and valuing impact is not just about numbers; it’s about telling the story of change and making a compelling case for the broader benefits of social investments. As we move forward, SROI principles and practices will play a crucial role in shaping a sustainable future that is inclusive for all.

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Madelon Kortenaar

Maddie has worked with public and private sector organisations for over 15 years, and is passionate about applying technology to enable positive change in society.

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What is Social Return on Investment? (2024)

FAQs

What is the Social Return on Investment? ›

Social Return on Investment (SROI) is a framework that quantifies the value of social, environmental, and economic outcomes generated by an organization's activities.

What is Social Return on Investment for dummies? ›

Social return on investment (SROI) is a method of accounting for the social, economic, and environmental value created by a company. Companies typically issue financial statements that show investors their revenue, sales, net profits, debts, and other key metrics—but not SROI.

Can you think of an example of Social Return on Investment? ›

1) SROI is outcomes-based. For example, suppose an organization provides one-on-one reading lessons to children to help promote literacy. The output of the program would be the number of lessons provided, while the outcome is how much the program helped increase literacy.

How to calculate a Social Return on Investment? ›

The SROI ratio is the present value of all the outcomes calculated, divided by the value of all the inputs. Any figure below one means that the amount invested is greater than the social return generated by the investment, any amount above one means that the social return is greater than the amount invested.

What is a good social ROI? ›

For example, you spent $500 on Facebook ads marketing and generated $2,000 in sales. Your profit here is $1,500 (revenue – investment = profit) and your social media marketing ROI can be calculated as $1,500 profit / $500 investment x 100 = 300%. A 300% return on investment is pretty darn good!

What is the golden rule of social investment? ›

The common argument for all golden rule proposals is that the government should be allowed to incur debt if it creates new capital, and hence is of value for future generations.

What is the difference between financial ROI and social ROI? ›

In normal financial analysis, Return on Investment is the meaurement of money gained or lost relative to the money invested. In social service organizations, Social Return on Investment is an attempt to measure the financial values created by the organization through delivery of services to the community.

What is a good SROI ratio? ›

In all scenarios tested the SROI ratio remains above 1:1, indicating that social value that is forecast to be created is likely to be greater than the investment that is forecast to be made in the program.

Who came up with SROI? ›

Development. While the term SROI exists in cost–benefit analysis, a methodology for calculating social return on investment in the context of social enterprise was first documented in 2000 by REDF, formerly the Roberts Enterprise Development Fund.

What are 3 examples of returns on investments? ›

Share
  • Interest. Investments like savings accounts, GICs and bonds pay interest. ...
  • Dividends. Some stocks pay dividends, which give investors a share. ...
  • Capital gains. As an investor, if you sell an investment like a stock, bond.
Sep 25, 2023

How do you calculate social ROI? ›

For example, let's say you invested $100 in a social media ad campaign and it resulted in 50 new leads. Your ROI would be calculated by dividing the total revenue generated from those 50 leads by the cost of the campaign ($100). In this case, if each lead brought in $10, your ROI would be $400.

What is an example of a social investment? ›

One example of socially responsible investing is community investing, which goes directly toward organizations that both have a track record of social responsibility through helping the community, and have been unable to garner funds from other sources such as banks and financial institutions.

What are the types of social return on investment? ›

There are two types of SROI:

Evaluative, which is conducted retrospectively and based on actual outcomes that have already taken place. Forecast, which predicts how much social value will be created if the activities meet their intended outcomes.

What is an example of SROI? ›

The SROI ratio indicates how much social value is created for every dollar invested in a social initiative. For example, an SROI ratio of 1 : 3 would indicate that for every dollar invested in the initiative, three dollars is created in social value (the value of outcomes achieved).

What is social return on investment cost? ›

SROI measures the value of the benefits relative to the costs of achieving those benefits. It is a ratio of the net present value of benefits to the net present value of the investment.

What is Social Security return on investment? ›

Social Security has a rate of return of about 2 percent above inflation, while Treasury bonds have a rate of return of 3 percent above inflation.

What is Social Return on Investment cost? ›

SROI measures the value of the benefits relative to the costs of achieving those benefits. It is a ratio of the net present value of benefits to the net present value of the investment.

What is the Social Return on Investment charity? ›

SROI is a process of understanding and valuing impact, and should be used by funders to understand where their impact and that of their grantees is greatest and how they could improve what they do.

What is the return on investment on social media? ›

Social media ROI (return on investment) is what you get back in terms of revenue from all the time, effort, expenses, and resources you commit to your social media marketing campaigns. In social media marketing, ROI tends to be an elusive metric since revenue can be difficult to measure directly from social.

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