If you have lost your phone or tablet, you can pinpoint its whereabouts using Find My Mobile.
To use this feature however, you need to make sure your mobile device has met the following preconditions.
· Mobile device must be turned on.
· Mobile device must be connected to Wi-Fi or mobile network.
· Your Samsung account must be registered on your mobile device and have theRemote unlockoption enabled.
Find more about pre-condition of using Find My Mobile on 'How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?' On this, you can check steps to enable theRemoted unlockoption on your mobile device as well as how to unlock your mobile device using the Find My Mobile website.
When you want to track a phone or device, navigate to theFind My Mobile website. SelectSignin, and then enter your Samsung account credentials. It needs to be the same Samsung account associated with the phone or tablet. Or, it must be an account that is assigned as a guardian. Next, selectSIGNIN.
If the device is turned on and is connected to either Wi-Fi or mobile data, its last known location will appear on a map. If you have more than one device connected to the Samsung account, all the devices will appear on the left side. Select the name of your desired device to see its location.
When you click on a device, the right panel will display all the remote options available:
· Ring:If you don’t know where you put your phone or tablet, make it ring even if it was set to mute.
· LockandUnlock:If you are worried about your personal data, you can remotely lock your phone or tablet. This will activate a Lock screen and suspend your cards in Samsung Pay. If you forgot your unlock method, you can alsounlock your phoneor tablet remotely.
