What types of documents are acceptable for proof of address verification?
Information on proof of address verification process
Written by Support Specialist
Table of contents
Utility bill
Correspondence from a Government department or agency
Statement/letters issued by a bank/financial institution, or an authorized insurer (for credit card statement, please mask the card number).
Valid Government ID
Capture its full form with all four corners; a partial scan of a document is not accepted.
Capture a printed document or a digital copy through a computer screen
Keep the document unaltered, except when masking bank account or card numbers.
Capture the document vertically (in portrait mode) to ensure the full document is captured, do not capture it in landscape mode.
Crypto.com only uses the information for the purpose of address verification as required by applicable laws and regulations. Crypto.com does not use the information submitted by an applicant for other use.
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