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Randy Hain
Randy Hain
President of Serviam Partners, Executive Coach, Leadership Consultant, Author, Speaker and Co-Founder of the Leadership Foundry
Published May 17, 2023
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I was thinking about my mother Sandi this morning, who passed away almost 14 years ago.One of the many things I loved and admired about my mother was her generous nature and desire to help everyone she met.What you may find interesting is that she worked very hard in her full-time job as well as her more important roles as wife, mother, sister, daughter and church volunteer while enduring numerous health-related issues in her later years.My mother dealt with all the stress, illness and adversity in her life with joy and a smile…and never complained.In fact, she was always grateful and saw her challenges as blessings, not burdens.She always had a kind word for you or some sort of encouragement to offer in spite of what others may have described as overwhelming burdens to carry.It was through the way she joyfully lived her life that my mother taught me what living with an abundance mindset means and her example has helped shape me as a leader, husband and father.
I encounter people every day in my professional and personal life who exhibit either the abundance mindset or the scarcity mentality, which is the opposite of abundance.Leadership guru Stephen Covey initially coined these terms in his best-selling book, The 7 Habits of Highly Effective People. Scarcity mentality is about seeing life as a pie, so that if one person takes a big piece of your pie, that leaves less for everyone else to enjoy. It seems that in the business world, many of us who are fortunate to be leaders have been conditioned to have a scarcity mentality.When we feel overwhelmed by the demands of our calendar, the challenges of finding good talent, the pandemic or the normal stress of life we may find ourselves in self-protective mode, being stingy with our time and hoarding our resources.We may be reluctant or unable to see our opportunity and obligation as leaders to look beyond our own problems to show kindness and encouragement, to generously share of ourselves with others, to motivate or inspire. A scarcity mentality is what may be keeping many of us from achieving our goals and the success we may crave, but more importantly from experiencing the richer, fuller and more noble life that the abundance mindset can offer.
Two Examples
I had the opportunity recently to experience clear examples of the abundance and scarcity approaches in the same day.My oldest son Alex, who has high-functioning autism, has been employed for seven years by a global retail company at one of their stores near our home as a part-time employee.My son was sick and had to miss work for the first time in seven years.I called the store to let them know Alex would be out of work while he recovered.The Assistant Store Manager was very kind in our brief call and conveyed his hope for a speedy recovery.Within five minutes of that call, the Store Manager called and my wife answered the phone.He spent 20 minutes with her asking about Alex, informing her that Alex would be paid for the hours he missed and shared how much he and the entire team valued him.He also shared a few specific stories about Alex’s hard work and how much respect he had for my son.What makes this story remarkable and a good illustration of abundance is that this gentleman was under enormous stress.His store, one of the busiest in the company, was understaffed, dealing with a difficult economy and a recent flu bug had decimated his remaining team.Despite all of this and the burdens this leader carried, his first thought was to call the family of a part-time employee and show kindness, encouragement and gratitude.He operated from a place of abundance when he easily could have wallowed in his scarcity.
Later on that same day, I had a call with a business leader who was interested in me doing work with her and her team.I learned in our call that the team had experienced high turnover and was dealing with a host of challenges that were exacerbated during this tough economic climate.I also heard from this leader how busy she was with seemingly no control over her calendar, the long hours she worked, stress she was feeling at home and how much she disliked her boss.It was also her perception that the team complained a lot and wanted too much time from her that she could not afford to give.I took all this in and asked for her permission to share an observation.I respectfully challenged her that she was operating out of a scarcity mindset that was negatively impacting her team and her personal performance.We walked through possible steps she could take to reclaim her calendar and build air into the schedule that would help her invest in the team and elevate her leadership to the abundance mindset.More importantly, I give her credit for realizing during our conversation that she had become somewhat blinded by her own significant challenges and lost sight of her obligations as a leader to invest in her team.I shared this example with her permission and we will kick off a coaching engagement in two weeks.
Always Show Up With A Gift…and Other Helpful Ideas
As you think about your desire to more consistently lead with an abundance mindset, I would like to share four helpful ideas to reinforce “abundance thinking”:
One last concept my mother taught me during her long life and one I observe in other successful leaders who practice abundance is to live life as a steward, not an owner.This is a simple, yet profound belief, that we are the stewards of the gifts God has given us and not the owners of these gifts.To act with more abundance and be generous, we should acknowledge that we are not really the owners of anything we have in this world.We are meant to be stewards and nothing we have been entrusted with truly belongs to us.If we operate as stewards and embrace the abundance mindset, we will find ample opportunities every single day to share these gifts even when life seems hard and we can't see beyond our own challenges.
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Someone with an abundance mindset likely feels more positive, empowered, confident and focused on serving others.They have opened themselves up to giving generously of themselves and their gifts. Someone with a scarcity mindset may feel overwhelmed, anxious, and frustrated with their life.They may find it difficult to share, give or invest in others.We all have an option today to embrace abundance or scarcity as we interact with and lead those around us.Which will it be?
And remember…always show up with a gift!
Check out Randy Hain's latest leadership books, Essential Wisdom for Leaders of Every Generation and Upon Reflection: Helpful Insights and Timeless Lessons for the Busy Professional. Learn more and order the books from Amazon here.
Randy Hain is the president of Serviam Partners, the award-winning author of nine books, an executive coach, leadership consultant and thought leader on business relationships. He is also the co-founder of The Leadership Foundry
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Kennadi Hallie King
Associate Account Manager for Smith & Nephew
6mo
Excellent
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Nathan Hepple
Director at HBA Legal
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Wonderful message Randy. Thank you for the gift of this post.
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Rob Stephens
Last Mile Refrigerated Transportation Specialist
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Gotta love Momma Bears!! Thanks for sharing Randy-
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Oneka Cornelius
HR/People | Talent & Culture | Learning Strategy | Org Development | Change Sustainability | Employee Experience and Engagement | Inclusive Behavior & Executive Leadership Coach | Business Strategist | DEIB Strategist
1y
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Randy, this continues to resonate and reinforce how we can and should be thinking and showing up...especially now. THIS...is how we can begin to shift culture, build relationship and community, and so much more. #ThanksForSharing
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