Why did I get an email saying your account will be deleted? (2024)

FAQs

Why is Microsoft saying my account will be deleted? ›

That email is a phishing scam and not legitimate. Microsoft does not send emails to notify about deactivating email accounts.

Yes. If you receive an email like this, it's for one or more of these reasons: You haven't used your OneDrive account in two years. You have exceeded your OneDrive storage limit for more than 12 months.

Microsoft will only close an account if it has been inactive for more than two years. The scammer is not even a smart one, it stated in the email that your account will automatically be closed on 6/3/2024 (6th March 2024) but we are in the month of May 2024 already from my location and Time zone.

It's indeed a spam or phishing attempt. My best advice is to disregard and remove it from your inbox. Avoid clicking on any links within the email. These links may prompt you to enter sensitive personal information, including your banking details and passwords.

Microsoft does not delete accounts unless there is a violation of their terms of service. It's possible that your account was deleted due to inactivity or a violation of the terms of service. Regarding your Xbox account, if it was linked to the deleted Microsoft account, you may not be able to access it anymore.

Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call you to offer support.

Step 1: Learn what deleting your Google Account means

You'll lose all the data and content in that account, like emails, files, calendars, and photos. You won't be able to use Google services where you sign in with that account, like Gmail, Drive, Calendar, or Play.

This happens if Move Conversation is enabled in Outlook. So, you may have to look through all your folders to find the messages that you are looking for. Another possibility is that you have enabled Ignore Conversations on messages from some senders.

The Gmail account will not be affected or deleted. Gmail and Microsoft are two different platforms and the accounts are different. You can close your Microsoft account.

If you aren't sure about the source of an email, check the sender. You'll know it's legitimate if it's from the Microsoft account team at account-security-noreply@accountprotection.microsoft.com.

Are Microsoft closing old accounts? ›

Microsoft never close so called"old versions mailbox",any email say close old versions of mailbox is fraud. You should delete this email.

A Microsoft account (Formerly Windows Live ID) is the email address you use along with your password to sign in to any Microsoft program or service such as Outlook.com, Hotmail, Messenger, SkyDrive, Xbox LIVE, or Office Live. Some examples of Microsoft accounts end in @live, @hotmail, @outlook.com.

If a message comes from an address with the @accountprotection.microsoft.com suffix, then it's probably an authentic message. However, there's still a risk a criminal could use a spoofed source address.

This is a phishing scam email intended only to get the login credentials to your account. The message should be ignored and deleted. Microsoft odes not send out messages like that. If you have any questions, don't hesitate to ask, we're here to help you further if needed.

If you haven't signed in to your account for more than two years, it may have been deleted.

In fact, Microsoft may delete your account if it remains inactive for two years. However, it is possible that you may still be able to log in after two years of inactivity, but you may receive a message asking you to reactivate your account.

You might not be able to sign into your account because it's closed or deleted. If you closed your Microsoft account, you were offered either a 30-day or 60-day grace period during which you could change your mind and reopen your account. If that period has passed, you can no longer reopen the account.

If you do not access your Microsoft account within 2 years the account goes inactive and eventually deactivated according to the Microsoft policy; https://support.microsoft.com/topic/7c0a9fa7-0982-b7c6-fd72-df852b63699f 2.

If you receive the message “Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.