Why is My Phone Number Not Verifying on Google Business? (2024)

Table of Contents

The phone number is already claimed by another Business Profile The phone number is a landline or VOIP number The phone number is prepaid or temporary The phone number is forwarding calls or texts The phone carrier flagged the number Recommended by LinkedIn Account security settings are blocking verification Google is having technical issues Typo in the phone number Using the wrong country code The number is outside coverage area SIM card not activated or improperly inserted

Google requires businesses to verify their phone number when creating or updating a Business Profile on Google. There are a few common reasons why your phone number may fail verification:

The phone number is already claimed by another Business Profile

Google will not allow the same phone number to be used for multiple Business Profiles. If the phone number is already claimed, you will not be able to verify it again.

The phone number is a landline or VOIP number

Google requires businesses to verify with a mobile phone number. Landline and VOIP phone numbers often cannot receive texts or phone calls, which is required for verification.

The phone number is prepaid or temporary

Prepaid and temporary phone numbers often cannot receive texts or calls after some time. Google's verification texts or calls may fail if using these types of numbers.

The phone number is forwarding calls or texts

If your phone number forwards calls or texts to another number, the verification calls or texts from Google may not go through properly. Disable call forwarding to allow verification.

The phone carrier flagged the number

In some cases, phone carriers may flag numbers suspected of spam or abuse. This can prevent verification texts or calls from Google. You may need to contact the carrier.

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Account security settings are blocking verification

Some Google accounts have security settings like 2-step verification enabled. This can inadvertently block verification attempts. Check account security settings.

Google is having technical issues

Like any service, Google can occasionally have technical issues that prevent verifications from working normally. Trying again later often resolves this.

Typo in the phone number

Double check that the phone number was entered correctly without any typos or errors. Even a small mistake can prevent verification.

Using the wrong country code

When entering a phone number, ensure you use the proper country code. Using the wrong country code will result in failed verification.

The number is outside coverage area

Google may not be able to verify numbers located in certain countries or regions. Ensure your number is within a supported area.

SIM card not activated or improperly inserted

The SIM card associated with the phone number will need to be activated and properly inserted in the device to receive verification communications.

By reviewing these common issues, you can hopefully resolve your phone number verification challenges with Google business profiles. Proper verification is essential to claim and manage your business presence on Google.