Why is the At-Fault Driver’s Insurance Company Calling Me? - Kemmy Law Firm (2024)

FAQs

Why is an insurance investigator calling me? ›

The fact that an investigator is involved suggests that the insurance company has concerns about your claim. Do Not Panic: Stay calm and collected. Panicking can lead to poor decisions. Seek Clarification: Do not hesitate to ask the investigator why they want to talk with you and what specific information they need.

It is not uncommon for the insurance company to call to verify information. They often start up very friendly and even very apologetic to you that you are going through this. They may make statements like they want to “make sure you get your claim” or “get your claim settled fast.”

The adjuster may be calling to exchange information, give you a contact for making your claims, advise you about how to make a claim for your vehicle loss, or other reasons.

Another reason for these low offers is that insurance companies hope to close the case quickly. They know that the sooner a claim is settled, the less chance there is of new information coming up that could increase the claim's value.

When describing an accident to an insurance adjuster, do not say anything beyond what you experienced directly. You do not want to speculate about what happened because you could accidentally blame yourself. The insurance company could then have a good excuse to reduce your compensation.

Insurance companies are more likely to investigate you when you file a large claim. Any large check that they write comes out of their profits. Therefore, they are looking for any way to escape paying for the damages their policyholder caused.

If you would like to avoid cold-calls from telephone solicitors, including insurance producers, then you should register your telephone number on the Federal Trade Commission's National Do-Not-Call Registry at www.donotcall.gov.

When you disagree with a car insurance adjuster, don't hesitate to take action to protect your rights and seek fair compensation. Remember to gather evidence, review your policy, and explore alternative dispute resolution options like mediation or arbitration.

Why does the insurance adjuster want to meet with me? ›

Insurance adjusters want to settle a case as soon as possible, and that is why they want to talk to you immediately after the accident. If the insurance adjuster can offer you a settlement in the very beginning, they will save themselves a significant amount of money.

This is because your accident has been reported to various organizations, and some of these organizations have contracts with cold calling companies and other businesses. Their goal is to gain your personal information or business.

How do lawyers negotiate settlements? It takes both art and strategy. Utilizing legal knowledge and negotiating skills, lawyers must tackle multiple elements of a case, from liability to company policies, the extent of damages, and the locale in which the case originates.

If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.

In general, if you can get close to judgment value of the case in settlement, then it should be considered a very good settlement. One of the first considerations that attorneys and clients should factor in is the chance of prevailing on the issue of liability.

Typically, a detective might call you if they perceive you as a potential witness, a victim, or a suspect in a criminal case. If you are a victim, go ahead and talk to the detective. Under other circ*mstances, call a lawyer.

A private investigator may call you because they are looking into your past. This could be because of a background check for a possible employer or landlord. Private investigators often do these background checks because they need information to decide if you are qualified for a job or a place to live.

If a detective calls asking you to come in and speak, and you are wondering, why is a detective calling me? , it means one of two things. They believe you are a witness to a crime, or you are a prime suspect in a crime.

In many cases, a claim investigator will ask to see documentary evidence related to the claim. For example, you might be asked to provide a police report, receipts, inventory records, invoices, and shipping records.