You may send and receive wire transfers for all checking accounts except for Chase Secure Checking and Chase First Checking.
The maximum wire amount depends on the available funds in your account and any limits established by the bank. After enrolling in wire transfers, you'll see your daily transfer limit, before being prompted to add a recipient.
To check the status of a wire you sent, sign in, then follow the next steps.
On Chase.com:
- "Pay & transfer"
- "Wires and global transfers"
- "Payment activity"
On the Chase Mobile® app:
- "Pay & transfer"
- "See activity"
- "Wires & global transfers"
Please call us at 1-800-935-9935 if you don't see your wire. Business banking customers, please visit Chase for Business.
Domestic: For same-day wires, you don't have the option to cancel. For future-dated wires, you have until 11 :59 PM ET the day before the send date.
International: If you send a wire transfer from your personal account, you have 30 minutes after you authorize the wire to cancel it. To cancel a wire transfer, look for it in your Wire activity and choose "Cancel" in the Action column. You'll only see "Cancel" next to a wire if you're able to cancel it.
Note: Recovery of your money is very unlikely if you send money by mistake or due to a scam. Once you send a wire, you can't cancel it.
A wire can be returned for several reasons:
- The wrong account number was provided to the recipient bank
- Wire is missing bank or country-specific information (e.g. statement of payment purpose for an international wire)
- If any information in the "Message to recipient bank" field conflicts with bank records (e.g. wrong account number or name)
- Recipient name provided doesn't match recipient bank's records
Your wire may be returned with a lesser amount for several reasons:
- Recipient bank and/or intermediary bank has deducted processing fees
- The exchange rate at the time of the return wire was different than the exchange rate of the initial wire
If your wire was returned, call us at 1-800-935-9935 to find out why. We accept operator relay calls.
You can go to your Wire activity and see if canceling the wire is an option in the action column. Otherwise, call us at 1-800-935-9935. We accept operator relay calls.
If you suspect fraud or a scam, call us at 1-800-935-9935 immediately to file a claim. We accept operator relay calls.
You can send money to more than 90 countries and more than 40 different currencies. Federal regulations place some restrictions on where you can send a wire. Currency options are specific to the country to which money is being wired.
To see your options, sign in and enroll in wires. Then, use our foreign exchange calculator to explore country and currency options.
For foreign exchange wires, an exchange rate will be shown in the send flow prior to authorizing your wire and will be guaranteed for 30 minutes. There will be a counter within the wire summary telling you how long you have until your rate expires and a new rate is locked in for another 30 minutes. We apply our exchange rate once you submit your transaction.
A bank information code (SIC) or SWIFT code tells us which bank will receive your wire transfer. You need this code when you set up your recipient. If you don't know it, contact your recipient's bank, or go to: https://www2.swift.com/bsl/.
An IBAN (International Bank Account Number) identifies specific bank accounts at international banks. We don't use an IBAN. When someone outside the U.S. wires money, give them your account number and our SWIFT code (CHASUS33).
To receive a domestic wire transfer, give the sender your account and Chase's routing number (021000021 ). To receive an international wire transfer, give the sender our bank identification code (BIC) or SWIFT (CHASUS33) and your account number.
If you're expecting an incoming wire transfer, it can take 24 hours to reflect in your account after it gets to Chase. If you don't see your incoming wire transfer, reach out to the sender to confirm that it was sent, then call us at 1-800-935-9935.
