Xfinity Bill Changes - Bringing you the Best Possible Experience (2024)

FAQs

How can I get Xfinity to lower my bill? ›

Why is my bill changing? From time to time, we must adjust the pricing of our services to reflect changes in fees and contracts, such as those with Broadcast programmers and Regional Sports Networks, and to allow us to continue investing in the best-performing, most reliable network available.

How much is Xfinity after 12 months? Xfinity prices will increase by around $20 to $30 monthly after your 12-month or 24-month promotional period ends. On Xfinity's Gigabit plans, you'll have a longer two-year price guarantee and Gigabit Pro doesn't have a scheduled price increase.

Call your provider's customer service line and ask for the retention department. The retention department may offer you deals on your current package. Go into the conversation with a price goal in mind. However, don't feel you need to accept the first discount, as it likely won't be the best one they can give you.

The best way to scrimp on cable TV rates is to look for the basic or starter package your local service provider offers. You could also try to reduce your premium channels and extra equipment. If you need more than one service, it helps to look for deeply discounted bundled offers. Should I choose a contract-free plan?

The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo.

Any increase in your bill will be announced in your billing statement, so reading the notes on your statement each month will keep you informed.

What causes high internet bills? ›

Whether you're using your phone or PC, there are always apps running in the background using up data, and if you're using a high-speed internet connection, chances are they are using up a considerable amount of data. Check your data usage and see what apps are using more data than they should.

The distance between your personal devices and your gateway, modem, or router. Older devices which could be consuming bandwidth and slowing down your network. Interference from neighboring WiFi networks, especially during peak hours.

Xfinity doesn't offer age-based senior discounts, but they do have an Internet Essentials plan designed for low-income customers. The Internet Essentials plan includes unlimited data and enough speed to handle emails, web browsing, and even streaming — all for just $9.95 per month.

To submit your cancellation request, please visit xfinity.com/instant-tv/cancel. Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.

Xfinity does have an Unlimited Data Option, which will cost you an additional $30 a month, but it'll keep you well under that $100 monthly overage threshold. Still, it's only worth it on average if you incur at least three monthly overage charges.

The cheapest Xfinity internet plan starts at $19.99/mo. for 150 Mbps download speeds. Cheapest plan ranges between $20–$35/mo. Please enter a valid zip code.

How to downgrade to Xfinity Flex. Downgrades can only be done online or by contacting us. Note: Only customers with existing Xfinity Flex stream boxes can downgrade from Choice TV Select to Xfinity Flex. If the customer doesn't have an existing Xfinity Flex stream box, they will need to downgrade to Xumo Stream Box.

If you want the most bang for your buck, the best Xfinity package is the Gigabit Extra Internet + Ultimate TV package. You'll get all 185+ TV channels and a whopping 1,200 Mbps internet speed for a combined price of $125.00–$150.00 per month depending on your region.