You can't use a prepaid card on Cash App — here's how to use a bank account or accepted card instead (2024)

FAQs

Can you use prepaid cards on Cash App? ›

Cash App supports debit and credit cards from Visa, MasterCard, American Express, and Discover. Most prepaid cards are also supported. ATM cards, Paypal, and business debit cards are not supported at this time.

If you are unable to connect your bank account to Cash App, there is most likely a problem with your bank account. I recommend double-checking that your bank account does not have a negative balance and that there are no restrictions that prevent it from working with digital payment apps.

If you find yourself unable to link your credit card to your profile in the Cash App, here are some possible reasons: The card details you entered were incorrect (card number, expiration date or CVV number). Cash App doesn't support the card that you're trying to link. A network issue interfered with the confirmation.

If the prepaid card allows transfers, gather the account number and routing number for the account that will receive the funds. Follow card guidelines or utilize prepaid card's digital platforms. Transferring money from a prepaid card to a bank account may vary based on card terms.

If you have received an error message that states "this transfer was declined by your bank cash app," it means that your bank has blocked the transaction for some reason. This could be due to insufficient funds, suspicious activity, or other security reasons.

Log into your Cash App account at cash.app/account. Click on Pay & Request on the left hand side. Type in your payment details, including amount and recipient. Choose from your Cash Balance or linked bank in the final dropdown.

Tap on your profile icon or the account balance on the home screen. Scroll down and select "Linked Accounts". Tap on "Link New Account" and follow the prompts to enter your bank account details. Once your bank account is linked, you can transfer money from your bank account to your Cash App balance.

If you already have a linked bank account, transfer money to a Cash App account. The process includes these steps: Open the Cash App on your phone and tap the My Cash tab at the bottom left. Click on Add Cash and input the desired amount.

But if you are getting an error message on Cash App saying your payment is declined, then the reason can be your internet, insufficient balance, or you might be exceeding the limit.

What does it mean when you can't accept money on Cash App? ›

Are you wondering why you can't receive money using Cash app? There are multiple reasons a transaction fails, like server issues, poor internet connection, outdated app version, insufficient balance, etc. However, you can also take different troubleshooting steps to fix the error.

Sometimes, Cash App locks the account of users for security purposes. It happens when it notices unusual activity. This lock stays for 24 to 48 hours. During this time, you cannot add money to the app.

Using your credit card to send money through a money transfer app like Venmo, Paypal and Cash App may be considered a cash advance by your card issuer. Because you're essentially using your credit card to transfer money, it's very similar to withdrawing cash.

A convenient, fee-free way is to request cash back during check out at grocery stores. Most grocery stores provides free cash back when you use a Visa Prepaid card. Ask the store associate beforehand, to make sure. Additionally, you can withdraw money from participating ATMs.

Customers are not required to have a linked bank account to use Cash App Pay. Funds for payment come from a customer's Cash App balance. If there are insufficient funds in the Cash App balance, a customer's linked debit card will instead fund the entire purchase.