Avigilon Support Community (2024)

FAQs

How does Avigilon work? ›

The Avigilon Control Center allows users to view, search through, and analyze live and recorded videos from many different camera manufacturers. It integrates with other security products, including alarms and access control devices, so that an entire security system can be managed efficiently on a single interface.

You will automatically be prompted to enter your username and password to access the device. The default username is admin , and the default password is admin . It is recommended that you change the default password after your first login. For more information, see Editing Users and Passwords.

The North American phone number for Avigilon is +1 888-281-5182. Select Option 1 for Tech Support, then choose between Surveillance (Option 1) and Access Control (Option 2). For international callers, find the number listed for your region on the Contact page.

Avigilon Alta's cloud-based access control solutions simplify security for smart, frictionless entry that fits any space. Live video and intercom capabilities. Supports elevators, turnstiles and gates.

Avigilon is a Canadian company that does some manufacturing in the USA.

Avigilon Corporation was founded in 2004 by Alexander Fernandes in Vancouver, British Columbia, Canada. Avigilon announced the first high-definition surveillance system in 2006 and began selling products in 2007.

The camera's default username and password is administrator without a password.

The IP address is obtained from a DHCP server. If it cannot obtain an address, the IP address will default to addresses in the 169.254. x.x range. Use the following IP address: select this option to manually assign a static IP address.

ACC Mobile 3 extends the power of Avigilon Control Center™ video management software to mobile devices, enabling security professionals to efficiently monitor ACCTM systems and to quickly respond to incidents anytime and from any location that has network connectivity.

Motorola Solutions Inc

Avigilon / Parent organization

Where is Avigilon located? ›

Avigilon Headquarters and Office Locations

Avigilon is headquartered in Vancouver, 555 Robson St 3rd Floor, Canada, and has 5 office locations.

Avigilon joined ONVIF in 2009 with the first set of ONVIF compliant cameras coming out in 2010. It is up to members to self-declare their products as compliant to ONVIF. Go to the ONVIF web site to check for conformant devices, including Avigilon products and network video transmitter (NVT) devices.

The Avigilon Player displays video in image panels, and allows you to control their playback through the Timeline. The Avigilon Player is able to authenticate video files against tampering, and can be used to re-export video into other formats.

Avigilon Decision Management System

This 100% cloud-based decision management module within Avigilon Unity Cloud Services helps you streamline investigations by unifying video, access control and decision management into a single screen.

Quickly search and find a person or vehicle of interest and track their route throughout all cameras on a site. Provides a simple graphical representation of camera deployments and the events occurring across all of your on-site cameras to help expedite review.

Avigilon Control Center (ACC) video management software (VMS) and hardware ensures that you're never locked into a proprietary solution. We keep our technology open, accessible and easy to use – so you can focus on what matters most.