How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (2024)

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In scenarios where your environment does not have the updated CA certificate in trusted root authority, primarily in case of Internal CA environments, SSL certificate chain may break resulting in SSL warnings. This also leads to inSync activation failures. To fix this, you can push the CA root certificate as a trusted root authority using group policy across the domain.

If you are using Active Directory, your best bet is to utilize a Group Policy so that all the systems in your organization can trust certificates from the Certificate Authority.

  1. Copy the certificate to your domain controller.

  2. Go to the Control Panel > open Administrative Tools > open Group Policy Management.

    How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (1)

  3. Right-click your domain and select Create A GPO In This Domain And Link It Here.

    How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (2)

  4. Enter a name for the Group Policy Object, such as CA certificate, and click OK.

  5. Right-click the new GPO and click Edit.

  6. Expand Policies > Windows Settings > Security Settings > Public Key Policies.

  7. Right-click Trusted Root Certification Authorities and select Import.

    How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (3)

  8. Click Next and Browse to select the CA certificate you copied to the device.

    How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (4)

  9. Click Finish and then OK. The certificate is displayed on the right.
    This enables the client devices to trust the Certificate Authority.

Related Articles

inSync installation FAQs

How to install SSL certificate on Edge Server?

How to install SSL certificate on Node Server?

How to set up and install a Trusted Certificate from a Certification Authority (CA)

Troubleshooting “Session is invalid” error or “Security Certificate presented by inSync Server was issued by a certificate authority not trusted by your Operating System”

How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation (2024)

FAQs

How to add the CA certificate as a trusted root authority on a Windows device | Druva | Documentation? ›

Expand Policies > Windows Settings > Security Settings > Public Key Policies. Right-click Trusted Root Certification Authorities and select Import. Click Next and Browse to select the CA certificate you copied to the device. Click Finish and then OK.

How do I install CA certificate as a trusted root CA? ›

Expand the Computer Configuration section and open Windows Settings\Security Settings\Public Key. Right-click Trusted Root Certification Authorities and select Import. Follow the prompts in the wizard to import the root certificate (for example, rootCA. cer ) and click OK.

How to add the CA certificate as a trusted root authority on a Windows device? ›

Go to the Control Panel > open Administrative Tools > open Group Policy Management. Right-click your domain and select Create A GPO In This Domain And Link It Here. Enter a name for the Group Policy Object, such as CA certificate, and click OK. Right-click the new GPO and click Edit.

Where are trusted root certificates stored in Windows? ›

The certificate store is located in the registry under HKEY_LOCAL_MACHINE root. Current user certificate store: This certificate store is local to a user account on the computer. This certificate store is located in the registry under the HKEY_CURRENT_USER root.

How do I enable add to trusted certificates? ›

In the application web interface, select the Settings → Built-in proxy server → Trusted certificates section. In the trusted certificates table, select the certificate whose use you want to enable or disable.

Is CA certificate the same as root certificate? ›

A Root SSL certificate is a certificate issued by a trusted certificate authority (CA). In the SSL ecosystem, anyone can generate a signing key and use it to sign a new certificate. However, that certificate isn't considered valid unless it has been directly or indirectly signed by a trusted CA.

Can I trust root certificate? ›

The root certificate is usually made trustworthy by some mechanism other than a certificate, such as by secure physical distribution. For example, some of the best-known root certificates are distributed in operating systems by their manufacturers.

How do I add a certificate to a trusted root in Chrome? ›

Navigate to Customize and control Google Chrome > Settings. Click Security from the Privacy and security pane. Click Manage certificates, and then Import. Click Next in the Certificate Import Wizard window.

How do I enable full trust for root certificates? ›

Go to Settings > General > About > Certificate Trust Settings. Turn on Enable Full Trust for Root Certificates.

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