Can a Direct Debit be set up without permission? | Interbacs (2024)

With Direct Debits now the most popular form of making recurring payments for a range of services, banks are making it easier to sign up to them.

Previously, it was a requirement to be there in person to sign a Direct Debit agreement. But with the advancement of technology you’re now able to do it from the comfort of your home.

That opens the door to new levels of fraud. So can a Direct Debit be set up without permission? Continue reading our helpful guide to find out.

Can someone set up a Direct Debit without my permission?

With the advancement in technology, especially in the banking industry, you can now set up Direct Debits through an app on your smartphone. In some cases, a signature isn’t required. So, essentially, it is possible for somebody to set up a fraudulent Direct Debit in your name without permission.

However, if you can prove to your bank or building society, and the company the agreement has been set up with, that the Direct Debit was not set up by you, a full refund is issued and the agreement cancelled, according to the Direct Debit Guarantee.

If, when checking your latest bank statement, you do not recognise a payment that is made via Direct Debit, you should contact your bank or building society immediately. They will be able to investigate the issue and, if found to be a fraudulent Direct Debit, it can be passed onto their fraud department who will take the necessary action.

Can a Direct Debit be set up without permission? | Interbacs (1)

What do you need in order to set up a Direct Debit?

When setting up a Direct Debit for rent or mortgage payments, gym memberships, phone contracts and much more, there are a handful of details you’ll need in order to complete the agreement. They are:

  • Your name and address
  • Name and address of your bank or building society
  • Your bank or building society account number
  • The branch sort code of your bank or building society
  • The name(s) on the account

Once these details have been passed over to the relevant company you’re signing an agreement with, you’ll be made aware of the frequency of payments or the duration of the agreement and the amount each one will be. Only then will you be able to fully confirm the agreement and sign up for the Direct Debit.

Unfortunately, someone with your details may be able to create a Direct Debit agreement without your permission. However, most banks now offer more levels of security that may involve logging into your banking app from your phone. Someone without your login details would not be able to do that.

However, as mentioned above, if someone was somehow able to create a Direct Debit in your name, the Direct Debit Guarantee offers you protection by ensuring that your bank must refund you immediately if it is found to be false.

Can you authorise a third party to sign up to a Direct Debit for you?

Given the ease at which some people are able to fraudulently open a Direct Debit agreement in someone else’s name, you would think you would be able to sign up for someone else with their express permission.

However, you can’t actually do so over the phone or online. It is only possible in person. Only the account holder is able to set up a Direct Debit instruction. Even if you were to authorise a third party to set up a Direct Debit, a paper authorisation form would still be forwarded to you from the bank or building society.

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When it comes to streamlining your company's payment solution, there are several options to consider. However, knowing the right fit can be difficult.

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Can a Direct Debit be set up without permission? | Interbacs (2)

Can a Direct Debit be set up without permission? | Interbacs (2024)

FAQs

Can a Direct Debit be set up without permission? | Interbacs? ›

Unfortunately, someone with your details may be able to create a Direct Debit agreement without your permission.

Can someone set up a Direct Debit without you knowing? ›

A growing number of people seem to be experiencing random Direct Debits being set up by 'Stripe' without their knowledge or permission. The direct debits are being set up with just the company name 'Stripe' or 'Stripe Europe Payments' and a reference number.

Do you have to Authorise a Direct Debit? ›

A Direct Debit is an instruction from a customer to their payment service provider authorising an organisation to collect varying amounts from their account, as long as the customer has been given advance notice of the collection amounts and dates.

Can anyone set up a Direct Debit? ›

A Direct Debit is an instruction from you to your bank that authorises a company to take an agreed amount of money from your account. You won't be able to create a new Direct Debit yourself. You'll need to contact the company you want to pay and they'll arrange for you to complete a Direct Debit instruction.

How do I refuse a Direct Debit? ›

You can either get in touch with your bank or building society and tell them which one you want to stop, or you can cancel online or via your banking app. To make things simple, it's also worth telling the organisation you were paying that you've stopped the Direct Debit.

Can someone set up Direct Debit with account number and sort code? ›

Yes, it is safe to share your account number and sort code. In fact, you'll need to share these details any time you want someone to transfer money into your UK account. Your sort code and account number cannot be used to transfer money out of your account, only to put money in it, or to set up a direct debit.

Can Direct Debit be hacked? ›

Direct Debit fraud occurs when a debit is taken from your account without the proper authority from you set out in a valid Direct Debit request. Sometimes this has happened when BSB and account numbers published online or in a public document have been used via Direct Debit to debit accounts.

Who activates a Direct Debit? ›

A direct debit is basically you telling your bank that you give authorisation for a company or organisation to collect an agreed amount of money from your bank account each month at an agreed time. The amount can either be a fixed amount or it can vary depending on your own personal use of the service offered.

Can a company debit your account without permission? ›

Both state and federal laws prohibit unauthorized withdrawals from being taken from your bank account or charges made to your credit card without your express consent having first been obtained for that to occur.

Do I have to agree to Direct Debit? ›

To set up a direct debit

You agree to pay by direct debit for goods or services. For example, your electricity bills or gym membership. You sign an agreement called a Direct Debit Request (DDR). This agreement tells your bank (or financial institution) to deduct money from your account to pay the merchant.

Can you set up Direct Debit to a friend? ›

A standing order is a regular payment that you can set up to pay other people, organisations or transfer to your other bank accounts. You can amend or cancel the standing order as and when you like. A Direct Debit can only be set up by the organisation to which you're making the payment.

What are the disadvantages of Direct Debit? ›

While overall, this payment method is safe, secure, and convenient, there are potential disadvantages of Direct Debit to be aware of. You can be charged overdraft or late fees: If there are insufficient funds in the buyer's account, the Direct Debit might still go through with overdraft protection.

What happens if you cancel a Direct Debit without the approval of the company? ›

However, if you do not inform the company receiving the funds of the cancellation, depending on the terms of service that you agreed to, you may be liable for a cancellation fee or to pay for the time elapsed between when you cancelled the Direct Debit and when the company closed your account or stopped making the ...

Can I refuse to pay by Direct Debit? ›

You do. As the account holder, you can cancel any time you want, just as you can set up a Direct Debit Instruction. Outside of that, your bank or building society is responsible for running your account, including all payments, such as Direct Debit. Who makes sure that the organisations collecting money aren't fake?

Can I block a Direct Debit from my bank account? ›

You can tell your bank to cancel the direct debit in a number of ways: Call them. Drop into the branch. Send the bank an email.

Can I dispute a Direct Debit? ›

Making a Claim

Finally, remember that you can easily cancel a Direct Debit payment at any time before the payment is due to be made, simply by calling your bank. In the rare occasion where a payment is still taken, you are entitled to a full and immediate refund from your bank.

Can someone debit your account without permission? ›

Both state and federal laws prohibit unauthorized withdrawals from being taken from your bank account or charges made to your credit card without your express consent having first been obtained for that to occur. Some laws require this consent to have first been obtained expressly in writing.

Can one person from a joint account set up a Direct Debit? ›

The answer to this question is “only one party is needed to authorise a DD from the joint account”. There are accounts in other banks where you can request that both parties should be needed to authorise any spending, but they are not the norm, most if not all joint accounts only need one authorisation by default.

How did someone use my debit card without having it? ›

A form of fraud that doesn't require the presence of a physical card is called card-not-present fraud (CNP). If you don't have proper security measures in place and the criminal obtains your debit card information, they can use it for fraudulent online or over-the-phone transactions.

Is it safe to set up a Direct Debit over the phone? ›

You should check the details and contact the organisation you're paying if you have a query. Regardless of how you sign up, whether that's online, over the phone, or by post, your Direct Debit payments are covered by the Direct Debit Guarantee.

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