BFSI SECTOR
SKILLS COUNCIL OF INDIA
- November 24, 2021
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Introduction
Responsibilities
Requirements
Skills Needed
Salary
FAQS
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Introduction
The financial Inclusion Programme was launched by the Government of India as more than 40% of the nation’s population did not have any availability to Banking services. There was developing concern relevant to the link between financial exclusion and poverty. Financial inclusion is the delivery of banking services at an affordable charge (‘no frills’ accounts,) to the vast area of disadvantaged and low-income people. Business Correspond and Business Facilitator roles play a critical part in this initiative.
Interesting?
Want to make a career in this sector?
In this blog, you will know the most demanding job profile Business Correspond & Business Facilitator in the Financial Inclusion. Let’s dive into the deep information about the job profiles of Business Correspond and Business Facilitator.
What is Business Correspond & Business Facilitator?
In Jan 2006, the Reserve Bank of India issued a new arrangement of rules permitting banks to utilize two classes of mediators – Business Correspondents (BC) and Business Facilitators (BF) to extend their outreach.
What is BC & BF in Banking?
Let’s understand what is the Difference Between Business Correspondent and Business Facilitator:
Business Correspondents (BC) are permitted to carry out regular transactions for customers on behalf of the bank. Business Facilitator (BF) are only responsible for spreading awareness regarding banking and bank’s products, helping the bank in business generation activities, and recovery of bad debts.
The Business Facilitator and Business Correspondent Model will offer a compelling way, for the banks, to arrive at the un-arrived populace everywhere, clients and intermediaries the same. In this model, banks don’t need to put resources into the exorbitant framework of a branch to arrive at the un-banked zones while and simultaneously individuals who remained excluded so far will be guaranteed simple admittance to monetary items and services.
What Are the Responsibilities of Business Correspond & Business Facilitator?
Role of Business Correspondent and Business Facilitator includes :
- Portion imminent clients as indicated by demographics for region allocated (towns, provincial distant regions, and so on)
- Evaluate demand for different items offered by portions (housewives, ranchers, and so forth)
- Approach potential clients through different techniques including entryway to door calls and local meetings to make mindfulness about banking and the bank's items
- Mastermind crusade/instructive exercises for the benefit of the banks to illuminate likely clients about items advertised.
- Communicate with client to learn essential objectives and monetary necessities.
- Survey prospective client's monetary status (pay, dependents, and so forth) and latest thing of incomes
- Recommend appropriate items as indicated by life-cycle needs and pay like farming credits/reserve funds plans and so on
- Explain to the forthcoming client, the agreements of the item, application methodology, reports required, and courses of events for preparing the application
- React to all inquiries and concerns in regards to items and application measure
- The job involves spreading awareness about banking and the bank's items.
- Know the prospective client’s needs and suggest an appropriate product (savings account, loan account, and so on.
- Tell the prospective customer about the related application processes, product terms and conditions, and many more.
Who can opt for this job profile? To get into this individuals must have some kind of skills and qualifications. Let’s have a look at:
What Are the Requirements to Become Successful Business Correspond & Business Facilitator?
Eligibility
- The applicant should have knowledge of Financial Inclusion along with its systems and procedures.
- Experience preferred but not mandatory
Certifications Needed
Let’s see what is common certifications for Business Correspondents and Business Facilitators;
BCBF – Business Correspondents and Business Facilitators
The certification course encompasses representatives appointed by the banks to supply banking services and perform as an agent in the respective regions where the bank will not have an existence so as to push money inclusion.
The significant difference in the role of the Business Correspondents and Business Facilitators is that BCs are allowed to carry out daily transactions for customers on behalf of the bank. BF is solely liable for spreading awareness connected with banking and the bank’s product, assisting the bank in business generation activities and recovery of bad debts.
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Skills Needed
To become successful Business Correspondents and Business Facilitators, the following are some significant skills individuals ought to have:
IT Skills
- The user/individual on the job needs to know and understand how to maintenance and operating procedures for using equipment provided by banks like Point of Sale machines, computers, and so on.
- Methods for digitally updating customer details, if needed.
- Candidate must be proficient in Microsoft Office applications
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Non-IT Skills
Need to plan reports and outline of the records for the survey. Plan and writes about the status of leads and imminent clients
Peruse and comprehend hierarchical and administrative rules. Peruse and confirm the authenticity of records put together by imminent clients. Peruse and clarify agreements of different bank items to planned clients
The person hands-on has to know and see how to keep up with honesty as for clients' time, touchy reports. Act impartially and to the greatest advantage of clients
The individual figures numbers rapidly and precisely. Perform fundamental numerical tasks like expansion, deduction, duplication, and division
You need to pay attention to the clients and have the option to offer items that are appropriate to their prerequisites. Discuss obviously with the client utilizing language that he/she gets it. Impart and offer information with companions and bosses.
The individual has to know and see how to figure out what Banking Product is best for the client dependent on the needs evaluation and monetary status of the client. Clarify, coherent choices and depict certainty to the clients.
The person hands-on has to know and see how to design meetings with imminent clients; be ready with suitable plans before the gathering. Arrange work and time to boost efficiency.
You have to know and see how to settle on choices considering clients' wellbeing. Zero in on growing long-haul client connections. Follow-up and offer help benefits reliably
The individual must address issues emerging either because of a specialized issue, client complaint, or organization-related issues and heighten those issues past one's job.
Need to see how to survey client's monetary status and comprehend their monetary limit with regards to the suitable item. Draw bits of knowledge from planned client connection and refine promoting strategies
The client hands-on requirements to see how to act naturally determined, take drives and convey results set by the association and separate bosses
The person hands-on has to realize how to reliably acquire criticism and work on their presentation. Exercise judgment in unexpected circ*mstances which protect organization esteems and are in accordance with authoritative rules
We hope you got to know everything about the job. You must be eager to know what could be the salary package for the job. Let’s see how much you can expect in this job profile:
What Salary Package You Can Expect in the Job Profile?
20% more than the average Business Correspondent and Business Facilitator’s salary in India ranges from RS.4 – 8 Lakhs Per Annumfor employees with less than 1 year of experience to 15 years. It also differs from company to company and their policies. Majorly it depends on the skills you have.
Now you know what kinds of responsibilities, eligibility, certifications, and skills you need to become a successful Business Correspond & Business Facilitator. Start building your career in the BFSI Sector.
FAQs
Q1: What is a Business Correspondent?
A1: A Business Correspondent is an authorized representative who provides banking services in remote areas.
Q2: What does a Business Facilitator do?
A2: A Business Facilitator assists customers in accessing banking services and products.
Q3: How do Business Correspondents contribute to financial inclusion?
A3: They provide essential banking services to underserved and rural populations.
Q4: What qualifications are needed to become a Business Facilitator?
A4: Typically, a high school diploma and basic knowledge of banking services are required.
Q5: Why is the role of Business Correspondent important?
A5: It helps bridge the gap between the bank and the rural population, promoting financial inclusion.
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