Does StepPay affect your credit score | ClearScore AU (2024)

Everything you need to know about CommBank's new BNPL service StepPay and your credit score.

With the introduction of many Buy Now Pay Later services, customers of financial services may be wondering - how will this affect my credit score? Fair enough too, if you have been working hard to manage a positive credit score you would not want to jeopardise that.

StepPay is CommBank’s latest contribution to the Buy Now Pay Later services, available for eligible CommBank customers upon approval.

What is StepPay?

StepPay is a service by CommBank, offering customers the option to pay off their purchases in four equal fortnightly instalments rather than outright.

How does StepPay work?

StepPay divides payments into quarters, to be paid fortnightly, rather than outright. However, it is only available for payments of $100 or more.

These payments are automatic transactions from a designated CommBank account, leaving customers without the stress of managing their repayments, because CommBank does it for them.

When a transaction is made, the first instalment is paid instantly. The following instalments are queued for direct payment each fortnight following the first.

For example, if you make a purchase of $100 on January 10, $25 will be deducted from your account that day, with the automatic repayment schedule being $25 owed on Jan 24, Feb 7, and Feb 21.

If a transaction less than $100 is made on StepPay, CommBank will deduct the full amount from the cardholder’s account.

StepPay has a $0 monthly fee, with no interest, and no international transaction fees. CommBank also offers eligible cardholders rewards, including cashback and personalised rewards based on past purchases, and similar recommendations.

Where can I use StepPay?

StepPay can be used through the CommBank app or digital wallet, without a physical card.

StepPay is accepted by all retailers, in-store and also online, as long as Mastercard is accepted.

For example, CommBank customers can use StepPay with their favourite major merchants such as JBHIFI, Bunnings, K-Mart, Target, David Jones, and Myer.

The accessibility and convenience of StepPay is incentivising for CommBank customers who want to consolidate their finances, and not rely on third-party organisations for repayment schedules.

Does StepPay affect your credit score?

Eligible CommBank customers using StepPay may have their credit score affected by late repayments, in particular if the late repayments are ongoing.

This is disadvantageous for individuals who rely on a good credit history for future loan applications, and other instances where they need to provide evidence of a positive credit history - such as Centrelink applications. You can check your credit history or generate a free credit report with ClearScore.

However, StepPay can positively affect credit history by demonstrating ability to repay on time. This is advantageous for those with a positive credit history who want to expand on that.

Does StepPay do a credit check?

CommBank undertakes ‘standard credit checks’ when eligible customers apply for StepPay. This is to ensure that StepPay is a viable option for customers to utilise, taking into account the individual’s financial situation and likelihood of meeting repayments.

When the credit check is undertaken, CommBank will determine the individual’s spending limit for their StepPay account. The limit can be anywhere from the minimum $400, to the maximum $1,000.

Credit checks are beneficial because CommBank needs to make sure their customers can indeed pay off their purchases on time, maintain a good credit rating, and keep their finances on track.

If customers have a history of late payments, excessive credit loans, or a bad credit score, they are unlikely to be approved for StepPay. While this may seem harsh, it is for the benefit of the customer to not overspend where they cannot afford to.

Can using StepPay improve your credit score?

Using StepPay does not necessarily improve your credit score, however it is beneficial because it generates a credit history. Having a positive credit history is important when individuals apply for loans, such as significant investments like property.

Effectively demonstrating credit management can show financial institutions your reliability, leading them to more likely approve any future applications made.

If you have a credit history and good credit score, managing your StepPay finances on top of this adds to your reliability as a financial institution customer.

StepPay VS Credit Card

When using a Buy Now Pay Later repayment system, there are usually no interest fees or added costs involved. The only added costs associated with these repayments are fees for late repayments, which are often around $10.

StepPay is beneficial for customers who do not want to pay extra fees for having a credit card, especially if they will not be using the Buy Now Pay Later service frequently. Perfect for occasional use, StepPay is flexible and convenient without the commitment of a credit card.

When purchasing on credit, depending on your financial institution’s offerings, you will be required to pay back the amount in full plus interest. Interest rates vary from credit plan to credit plan, therefore the overall price paid changes. This can decentivise individuals from purchasing on credit, as the entire costs will need to be self-managed too rather than the automatic repayments.

Credit cards do have interest-free periods, however StepPay is more attractive to customers because of their entire interest-free program.

StepPay alternatives

There are various alternatives to StepPay, with many offerings outside of traditional financial institutions.

BNPL Platform

Do they run a credit check?

Are there any monthly fees?

AfterPay

Afterpay does not run credit checks on applicants. However, they reserve the right to run credit checks and report activity to credit bureaus at their discretion.

Afterpay does not charge monthly fees, only late fees.

Humm

Humm performs a credit check when you apply for purchases larger than $2000.

Humm charges a $8 monthly fee for all ‘Big things’ purchases and ‘Little things’ purchases if you choose to repay over 10 fortnights.

Klarna

Klarna does not perform a credit check when you sign up, however Klarna has stated that “we may report information about your order to credit reporting agencies”.

Klarna does not charge monthly fees, but they do charge late fees ranging from $2.50 - $15.

Affirm

Affirm performs a soft credit check of an applicants’ credit history, which does not directly impact your credit score. This also won’t show up on your credit report.

There are no monthly fees to pay when using Affirm. Instead you will be expected to pay the interest on the loan you take out.

Zippay

Zip performs a credit check when you apply for one of its products.

Zip charges a $7.95 monthly account fee. However, Zippay waives this fee if you can pay your closing balance in full.

LatitudePay

LatitudePay will assess if you have a healthy credit score by doing a ‘soft’ credit check, which does not directly impact your credit score. This also won’t show up on your credit report.

There are no monthly or hidden fees when using LatitudePay. However, there are late fees of $10 for every payment missed.

Does StepPay affect your credit score  | ClearScore AU (2024)

FAQs

Does StepPay increase credit score? ›

Using StepPay does not necessarily improve your credit score, however it is beneficial because it generates a credit history. Having a positive credit history is important when individuals apply for loans, such as significant investments like property.

Does Step report to credit bureaus? ›

Step reports your credit history to the bureaus every month.

Does a payment plan affect credit score? ›

If you're in a debt management plan (DMP), it may have an impact on your credit rating. This could mean you find it more difficult to get credit in the future.

What happens if you don't pay step pay on time? ›

If you miss a repayment, a $10 late fee may apply, and you won't be able to spend with StepPay until you have enough available funds in your repayment account. If late fees are applied, they are capped at: 1 late fee per instalment (there are 4 instalments per purchase)

Does step app actually build credit? ›

Step users in their 20s increase their credit score by an average of 57 points in one year. Turn your spending into saving with up to 8% cashback on every purchase and no limit on your total rewards.

Is Step pay better than Afterpay? ›

While aspects of StepPay like the upfront credit checking, lower merchant costs, and ability to use the card anywhere are different to Afterpay, other aspects of the product are similar, including limiting customers who are late on repayments from using the product again until all payments are up to date.

Do payment plans increase credit score? ›

There are several ways BNPL can help and hurt your credit score. For example, if your BNPL plan reports on-time payments, that can boost your credit score. However, late payments or delinquencies that get reported to credit bureaus can knock down your credit score.

What payments contribute to credit score? ›

Pay bills and rent on time

It's important to pay bills like your phone, electricity and rent on time. This could be before or when they're due. Missing due dates can happen to anyone, but if it becomes a habit, it can impact your credit score.

Why did my credit score go down if I made my payment? ›

It's possible that you could see your credit scores drop after fulfilling your payment obligations on a loan or credit card debt. Paying off debt might lower your credit scores if removing the debt affects certain factors like your credit mix, the length of your credit history or your credit utilization ratio.

How to get rid of StepPay? ›

You'll just need to repay the outstanding balance of your account before it's closed. You can close your account at any time if all amounts owing to us (including late fees) have been paid to us in full and there are no remaining scheduled repayments required. You can do this directly in the CommBank app.

What are the benefits of step pay? ›

The benefits of all-in-one-place payments

StepPay sits in your CommBank app alongside all your other banking so you can see, at a glance, your account information, what you've spent, and any repayments coming up. It's far easier than tracking repayments spread across multiple banks, lenders, apps and online dashboards.

How does step pay work under $100? ›

For purchases under $100, the full amount will come out of your linked CommBank account in one go, two days after the transaction is posted to your StepPay account.

How to increase credit limit in Step pay? ›

Your StepPay account has a set credit limit. We let you know what it is when you apply and that information is also available in the CommBank app. As you pay off purchases via repayments, your available credit will increase. We will take reasonable steps to prevent you going over your StepPay credit limit.

What type of payments boost credit score? ›

Paying your bills on time Is one of the most important steps in improving your credit score. Pay down your credit card balances to keep your overall credit use low. You can also phone your credit card company and ask for a credit increase, and this shouldn't take more than an hour.

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