FAQ (2024)

Where can I buy Evolution?

Evolution is currently available on Switch, Steam for your PC or Mac, and available on the Apple App Store and Google Play Store for mobile devices.

I own the Base Game and Climate and Flight on Steam or Switch, do I have to buy it again for mobile?

No. You can enjoy Evolution for free on iOS and Android if you have purchased on Steam or Switch. Please use your Evolution account details from the Steam or Switch version to unlock access on your mobile device.

Do I need to buy the Base Bame on more than one platform?

If you purchase the base game on Switch or Steam, you can play for free on Mobile. If you purchase on iOS or Android, you can login to the other mobile platform and play for free (ie, buy on iOS, play on Android). However, because the base game on Steam and Switch is premium, you will need to purchase it separately there.

Do I need to buy Climate, Flight and Promo Packs on more than one platform?

No. Once you purchase the Climate expansion or the promo packs or stained glass cards, you will be able to use it on any platform you play on. Even if you buy Climate on mobile, you can use it on Steam or Switch for free, assuming you’ve already purchased the base game for those platforms.

What are the minimum device specs Evolution will run on?

PC:
OS: Windows 7 SP1 64-Bit
Processor: Dual Core 2 GHz
Memory: 4 GB RAM
Graphics: NVIDIA GeForce GT 8500
DirectX: Version 10
Storage: 2 GB available space

Mac:
OS: macOS 10.11
Processor: Dual Core 2 GHz
Memory: 4 GB RAM
Storage: 2 GB available space

iOS (iPad/iPhone):
Evolution will run properly on the iPhone 7 and greater and iPad Air 1 and greater.

Android:
Requires OS 7 or greater and 2GB of RAM or greater. Lower end or phones older than four years may struggle, change the graphics setting to low.

Will the expansion Flight be added to the game?

Yes! It’s available now.

Does Evolution have Hot Seat Play or Pass-and-Play?

Yes, it does!

Where can I learn more about the Evolution Board Game?

Please visit the North Star Games website, or inquire at your local hobby shop, game store, or bookstore.

I’m in Beta and all of my progress is gone. Where did it go?

When in Beta, players sign into a separate test server. This server is independent from our live server and things like progress, achievements, and unlocked avatars do not follow over. This is to ensure our engineers have a clean slate for diagnosing and resolving any issues. You may return to the live game by opting out of Beta, uninstalling, and reinstalling Evolution.

Why can I not use the Stained Glass Cards in Climate?

The Stained Glass Cards are only available for play in the base game of Evolution.

I found a bug in the game. What’s the best way to notify you?

Please send us a ticket through our in-game Feedback feature. These tickets pack a lot of useful information our engineers can use to diagnose and resolve issues.

Why is there a limit of 5 species?

To optimize evolution for all platforms, especially mobile phones, we opted to cap the number of species that can be out on the board. Through testing and crunching numbers, we found the sweet spot at 5, as only a very small percentage of the time can a player sustain 6 or greater species for more than one turn. If you can keep five species alive, you’re winning!

Can I play Evolution across multiple devices?

Yes! If you have purchased the base game on more than one platform, you can log into the game from multiple devices with the same login info to access your rankings and progress. Any expansion and promo pack purchases will be unlocked on all platforms.

FAQ (2024)

FAQs

How do you write FAQ answers? ›

Short, straightforward answers are the most effective way of relaying information to customers so try to keep it brief. Try not to write more than a paragraph or two for each question. Consider the customer journey. Think about what the customer is asking about and why then tailor your answer to respond to it.

How long should FAQ answers be? ›

How long should my FAQ answers be? As short as possible while still answering the question. If you find your response drags on, you can always split one set into multiple sections. Alternatively, you can end your short answer with a link to another page with full-length legalese.

How do you respond to FAQs? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

What are typical FAQ questions? ›

Some FAQ pages will contain just a handful of questions because that's all that was needed. Others may have dozens of questions. It entirely depends on the brand and product. Typical areas of interest for FAQ pages are shipping and return policies, product materials, sustainability, payment methods, etc.

What makes a good FAQ section? ›

Accuracy: The FAQ page should be a single source of truth, offering customers answers to general questions. Affordability: When customers can get answers themselves, they don't have to rely on customer service agents. This ultimately lowers payroll costs.

How many questions should a FAQ have? ›

How many questions should a FAQ page have? I suggest at least 10 for a full FAQ page. Most businesses can find at least that number to answer concisely. The exact number is less important than being organized and concise.

Are FAQs still relevant? ›

Are FAQ Pages Still Relevant? Just because FAQs aren't displayed as much in rich results doesn't necessarily mean we should do away with them entirely. Many site visitors do read FAQs and find them helpful and informative.

How to optimize FAQs? ›

How Do You Create SEO-Friendly FAQ Pages?
  1. Compile the most common questions users have.
  2. Provide complete, concise answers to those questions.
  3. Format your FAQ pages for user experience (UX)
  4. Optimize the title tag and meta descriptions for your FAQ pages.
  5. Markup your page with FAQ schema.
Sep 2, 2020

How should you frame a FAQ? ›

Tips for writing a good FAQ page
  1. Make the FAQs easy to find.
  2. Write questions from the point of view of your customer.
  3. Write the FAQ sheet in an actual question-and-answer format.
  4. Keep answers short.
  5. Fully answer the question, don't just link to a different page.
  6. Start your answers to yes/no questions with a “yes” or a “no”
Oct 20, 2021

How do you answer Q&A effectively? ›

Here are 17 tips to keep in mind when preparing to answer difficult questions effectively and constructively:
  1. Prepare for tough questions. ...
  2. Pause before responding. ...
  3. Monitor your body language. ...
  4. Reword the question. ...
  5. Take more time if you need to. ...
  6. Acknowledge the other person's emotions. ...
  7. Answer a portion of the question.
Aug 15, 2024

How do you answer a Q&A session? ›

Be polite • Repeat the question to ensure everyone has heard it • Answer clearly and concisely, using plain language • Thank the questioner • If you do not know the answer, admit it. Do not bluff. Promise to follow it up – and do so!

How important are FAQs? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

How to make FAQ interesting? ›

Here are some tips on how to design a FAQ page.
  1. Use service data to identify your most common questions. ...
  2. Include real frequently asked questions. ...
  3. Keep it simple & organized. ...
  4. Make it searchable. ...
  5. Include space for live support options. ...
  6. Design your FAQ page. ...
  7. Publish the FAQ page on your site.
Feb 27, 2024

Do FAQs have to be questions? ›

Benefits of a FAQ Page

Customers can easily find answers to their questions about your product or business all on their own. However, FAQ pages don't need to be entirely made up of customer service questions.

What is the difference between FAQ and Q&A? ›

In this schema type, a question can have multiple answers. This is the basic difference between Q&A schema and FAQ Schema. In FAQ Schema one question has only one answer but in Q&A schema, one question may have multiple answers.

How do you answer questions on Q&A? ›

Be polite • Repeat the question to ensure everyone has heard it • Answer clearly and concisely, using plain language • Thank the questioner • If you do not know the answer, admit it. Do not bluff. Promise to follow it up – and do so!

Do you write FAQ or FAQs? ›

FAQ can be pronounced as an initialism, "F-A-Q", or as an acronym, "FAQ". Web designers often label a single list of questions as a "FAQ", such as on Google Search, while using "FAQs" to denote multiple lists of questions such as on United States Treasury sites.

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