FedEx | System Down (2024)

FAQs

Is the FedEx website not working? ›

User reports indicate no current problems at FedEx

FedEx is a courier delivery services company.

Key Takeaways. FedEx warned of slowing demand because of "volatile macroeconomic conditions," and shares sank. The package delivery giant missed earnings and revenue estimates on a drop in volume, lower fuel surcharges, reduced demand surcharges, and a shift toward less profitable services.

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

If you make too many failed attempts to log in, we'll lock your account. Please wait 60 minutes. Your user ID will be reactivated, and you'll be able to reset your password. If you need more help, contact FedEx Technical Support at 1.877.

The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions. We work hard to deliver every package as soon as possible, so a delivery exception doesn't necessarily mean that your shipment will arrive late.

One of the biggest challenges that FedEx has faced in recent years is the rise of e-commerce and the increasing demand for fast and reliable delivery services. With the growth of online shopping, FedEx has had to adapt its business model to meet the changing needs of consumers.

Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.

When a shipment is delayed or there are handling issues, we may not be able to give you an exact delivery time anymore. Delivery times may change based on the type of delay and our ability to resolve it or not. For more information on your shipment, please call FedEx Customer Service.

FedEx is joining a growing list of companies that are cutting jobs alongside falling demand. This has been affecting several businesses that saw an increase in demand during the pandemic. This makes sense for FedEx as more people were ordering items online during lockdowns.

Why is my tracking not working FedEx? ›

Shipment details are updated once FedEx has received the package. If you already have a tracking number or reference ID but don't see any updates, it means the package is still at the shipper's original location.

Your package wasn't left for one of the following reasons: A signature is required. Import duties and taxes need to be collected. The package contains dangerous goods.

The status of your shipment will be updated in the FedEx system at various points between pickup and delivery. The status of a package may remain the same for more than 24 hours while the shipment is in transit.

“No scheduled delivery date at this time” means we don't have a delivery estimate, or we don't have the package yet. You might see this status if your shipment is delayed or there's a handling exception. (See below for exception examples.)

FedEx anticipates it will lay off 1,700 to 2,000 employees, reportedly costing the company between $250 million and $375 million through the 2026 fiscal year.