FAQs
If you can't remember your password or if your account is locked, reset your password. Check if there's a problem with 2-step verification (if you've enabled it). For help with the GoDaddy mobile app: If you're signing in with Firefox (Android only), try logging in with a different browser on your mobile device.
Why is my GoDaddy password not working? ›
If you can't remember your password or if your account is locked, reset your password. Check if there's a problem with 2-step verification (if you've enabled it). For help with the GoDaddy mobile app: If you're signing in with Firefox (Android only), try logging in with a different browser on your mobile device.
How do I reset my GoDaddy server password? ›
In the account Dashboard, at the top of the page select Settings. In the Access section, next to Login credentials, click Manage. Enter and confirm the new password.
How to reset professional email password GoDaddy? ›
Change a Professional Email password
- Sign in to your Email & Office Dashboard (use your GoDaddy username and password).
- Under Users, select Manage next to the email address.
- Under Manage, select Password.
- Enter a New Password, and then enter it again in Confirm password.
- Select Save.
How do I reset my GoDaddy account? ›
From Gateway, in the tile for the account you want to use, click Settings. Go to the Reset Account tab. Click Reset Account twice.
Why am I locked out of my GoDaddy account? ›
If anyone tries to log in to a GoDaddy account and enters incorrect login information too many times, we'll lock that account and show an error message: "We locked your account due to too many incorrect login attempts."
Why is my password not working? ›
Passwords are case-sensitive (it matters whether they have capital or lower-case letters), so check that you didn't get the case of one of the letters wrong. The password you enter can also be represented in a different way — as a string of characters in hexadecimal (numbers 0-9 and letters a-f) called a pass key.
What to do if you forgot your GoDaddy password? ›
If you forgot your GoDaddy account password, you can reset it.
- Go to our Reset Password page.
- Enter your Username or your Customer #.
- Complete the Security challenge, then select Submit. In a few minutes, you'll receive an email with a link to reset your password.
How do I change the password of my GoDaddy account? ›
You can change your GoDaddy account password after you sign in to your account.
- Go to your GoDaddy Login & PIN page. You might be prompted to sign in.
- In the Password section, select Edit.
- Enter your Current password.
- Enter a New password, then enter it again under Confirm password.
- Select Save.
How do I reset my Web login password? ›
Reset a Website user forgotten password
- Go to the website.
- Click Sign In at the top of the page.
- Click the Forgot Password? link.
- Enter your username in the field and click Send Email. ...
- Follow the instructions in the email to finish the password reset.
Sign in to your Email & Office Dashboard (use your GoDaddy username and password). Next to Users, select Restore deleted users. You'll be taken to the Restore Deleted Users page with a list of restorable users.
How do I reset my domain password? ›
Log in to a domain-connected computer and open the Active Directory Users and Computers console. Find the user account whose password you want to reset. In the right pane, right-click on the user account and select Reset Password. Type the new password and enter it again to confirm.
Why is my GoDaddy email not working? ›
If your internet is slow or unstable, it could affect your ability to receive emails. Restart the device you're using to check your email. If you need to contact our GoDaddy Guides, please make sure you restart your device first.
How do I reset my GoDaddy Server? ›
Start over with my Gen 4 server (rebuild)
- Log in to your GoDaddy account. ...
- In your My Products page, click Servers.
- Next to the Generation 4 server you want to rebuild, click Manage.
- In the upper-right corner of the page, click Server Actions and then select Rebuild Server.
How do I change my GoDaddy login email? ›
Go to your GoDaddy My Profile page. You might be prompted to log in. Locate the email address in the section with your name. If you need to change your email address, select Edit in the upper-right corner of the box, change your email address, and then select Save.
How do I reset my GoDaddy name Server? ›
Edit my domain nameservers
- Sign in to your GoDaddy Domain Portfolio. (Need help logging in? ...
- Select the checkboxes next to the domains you'll be updating. ...
- Select Nameservers from the action menu. ...
- Choose the nameserver setting that works best for you: ...
- Select Save, then Continue to complete your updates.
Why can't I access my GoDaddy website? ›
Deleting cookies and clearing your cache can solve the problem, and you can easily do that in your browser's settings. The simplest solution can be to refresh your browser. If you're on Internet Explorer or Google Chrome, you can hit CTRL + F5 on your keyboard, which clears your browser's cache.
Why is my GoDaddy domain not working? ›
Make sure your domain's DNS is pointed correctly
Before troubleshooting your website files and code, make sure your DNS is configured correctly. If you notice an issue and make a DNS change, it'll usually show within an hour, but can take up to 48 hours to update globally.
How do I unlock my GoDaddy website? ›
Unlock or lock my domain
- Sign in to your GoDaddy Domain Portfolio. (Need help logging in? ...
- Select the checkboxes next to the domains you'll be updating. ...
- Select Lock from the action menu. ...
- Unlock your domains by selecting Turn Lock Off. ...
- Verify the domains being updated and select Continue.