How does the LoungeKey Mastercard Airport Experiences program work? (2024)

To the pointThe LoungeKey Mastercard Airport Experiences program allows access to airport lounges with certain Mastercard credit cards.

How does the Mastercard Airport Experience by LoungeKey program work?What services are offered in an airport lounge?How do I get into a LoungeKey lounge?Which credit cards offer access to Mastercard lounges through LoungeKey?What is the difference between LoungeKey and Priority Pass?Offers for restaurants, shops and spas from Mastercard Airport ExperiencesEnd of subscription to Mastercard Airport Experiences

***Update June 30, 2022: Mastercard is no longer with LoungeKey and now has a partnership with DragonPass. All Mastercard credit card issuers (BMO, HSBC, etc) have joined the DragonPass network. This article will be updated and/or archived. From now on, the program is called Mastercard Travel Pass. Register here.

LoungeKey’s Airport Experiences Mastercard program is a benefit available to eligible World or World Elite Mastercard credit card holders.

It gives:

  • access to over 1,000 lounges at over 400 airports worldwide
  • unique promotions in airport restaurants
  • special prices in airport shops
  • as well as exclusive offers in airport spas

The most popular and advantageous option is access to airport lounges.

The cardholder has access to these benefits regardless of the airline, frequent flyer program or class of travel.

How does the LoungeKey Mastercard Airport Experiences program work? (3)

What services are offered in an airport lounge?

To relax before the flight, the following services are offered:

  • Free meal service, snacks and drinks
  • Free Wi-Fi and charging stations for mobile devices and computers
  • Televisions and information screens on departures and arrivals
  • Private and comfortable relaxation areas
  • In some lounges: family play area, showers and conference rooms
  • Free luggage storage service

Please note that the services offered vary depending on the airport lounge. Please see the information sheet for each on the Mastercard LoungeKey website.

No membership card is required, unlike Priority Pass. First, register your eligible card before your trip on the Mastercard Airport Experiences website. Then, to enter the lounge, you only have to present the credit card .

If the physical card is not available, download the Mastercard Airport Experiences application. The QR code assigned to the card will be used to confirm access to the lounge by the receptionist.

How does the LoungeKey Mastercard Airport Experiences program work? (4)

For example, the National Bank VIP Lounge at Montreal-Trudeau International Airport is part of the LoungeKey program.

How does the LoungeKey Mastercard Airport Experiences program work? (5)

How does the LoungeKey Mastercard Airport Experiences program work? (6)

Which credit cards offer access to Mastercard lounges through LoungeKey?

Most Mastercard World and World Elite credit cards offer membership to the LoungeKey airport lounges network. After that, you have to pay for each entry, which costs $32 US.

Here are some examples of credit cards that offer the LoungeKey subscription:

See Also
Lounge key

Only ONE of these credit card offers LoungeKey membership AND free visits (passes), and that is the BMO Ascend World Elite Mastercard.

This card offers 4 free visits per year. After the fifth visit, access to the lounges is always offered and therefore the cardholder pays $32 US per person, per visit.

These entries are valid for the card and accompanying persons. Each lounge has a different policy for children. In general, children under 2 years of age are admitted free of charge.

What is the difference between LoungeKey and Priority Pass?

Strangely enough, LoungeKey and Priority Pass are managed by the same company: Collinson Group.

With LoungeKey lounges, the gate agent only requires the Mastercard credit card for access to the lounge (in addition to the boarding card and ID). For Priority Pass, the requirement is to show your Priority Pass membership card .

For Priority Pass, there is a subscription fee. The good news is that it’s free with some credit cards. By the way, Milesopedia has talked about this program and how it works in this article.

Priority Pass has a network of about 400 more lounges than LoungeKey. Some lounges are linked to both Priority Pass and LoungeKey.

How does the LoungeKey Mastercard Airport Experiences program work? (7)

Offers for restaurants, shops and spas from Mastercard Airport Experiences

The offers vary from airport to airport or are even absent in some airports. For example:

  • Discounts of up to 20% or specially priced menus at selected airport restaurants
  • Short massages at LoungeKey affiliated spas for less
  • Discounts on purchases in certain specialty stores.

How does the LoungeKey Mastercard Airport Experiences program work? (8)

End of subscription to Mastercard Airport Experiences

There are two times when the program subscription automatically ends.

When:

  • the eligible Mastercard credit card is cancelled
  • or the expiration date of the credit card has passed. At this point, you need to re-register with the new card on the Mastercard Airport Experiences website.

***Update June 30, 2022: Mastercard is no longer with LoungeKey and now has a partnership with DragonPass. All Mastercard credit card issuers (BMO, HSBC, etc) have joined the DragonPass network. This article will be updated and/or archived. From now on, the program is called Mastercard Travel Pass. Register here.

How does the LoungeKey Mastercard Airport Experiences program work? (9)Come to discuss that topic in our Facebook Group!

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How does the LoungeKey Mastercard Airport Experiences program work? (10)

How does the LoungeKey Mastercard Airport Experiences program work? (11)

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How does the LoungeKey Mastercard Airport Experiences program work? (2024)

FAQs

How does the LoungeKey Mastercard Airport Experiences program work? ›

How do I get into a LoungeKey lounge? No membership card is required, unlike Priority Pass

Priority Pass
Priority Pass is a program owned by Collinson Group that provides members with access to airport lounges around the world. The company was founded in 1992 and claims to be the largest network of airport lounges in the world.
https://en.wikipedia.org › wiki › Priority_Pass
. First, register your eligible card before your trip on the Mastercard Airport Experiences website. Then, to enter the lounge, you only have to present the credit card .

How to use LoungeKey in airport? ›

You'll need to inform the lounge staff that you are a LoungeKey member. A boarding pass and a form of identification are also required. The name on your card, the boarding pass and the ID must match. If the card is active, and free visits are available, you can visit the business lounge without paying a fee ($32).

How does LoungeKey access work? ›

The lounge attendant swipes the MasterCard on the LoungeKey card reader device to verify that the Cardholder is eligible for entry. Alternately, their payment card number may be entered via a keyboard into a secure web portal.

How to use Mastercard LoungeKey? ›

There are two ways to access lounges. First, you can simply present your eligible Mastercard and mention LoungeKey to the lounge staff. Or alternatively, you can present your digital lounge access code available after you register for an online account either on the website or app.

Does Mastercard give you access to airport lounges? ›

The World Mastercard Lounge Program gives you access to over 1000 airport lounges in more than 450 cities in over 135 countries worldwide.

How many times can I use LoungeKey? ›

– For Signature cards: Access to over 1000 airport lounges in more than 300 cities around the world for 12 visits in a calendar year for a cardholder only. – For Platinum cards: Access to 25 airport lounges around the world for 6 visits in a calendar year for a cardholder only.

Do I need to book lounge with LoungeKey? ›

Cardholders who do not reserve a place in one of our lounges access is subject to availability on the day. At times, our lounges are very popular, so reserving your place if you have a Priority Pass, Lounge Key or Dragon Pass membership is the perfect way to ensure we can welcome you.

What is free with LoungeKey? ›

Free access to business lounges under the Lounge Key program with Visa Platinum, Visa Signature and Visa Infinite premium cards! By presenting your card, you can visit any of over 1300 business lounges worldwide 2 times a year with Visa Platinum, 4 times a year with Visa Signature and 6 times a year with Visa Infinite.

How do I activate my LoungeKey? ›

No registration needed to activate your lounge access benefit. Mention LoungeKey to the lounge staff upon your arrival. Swipe your Visa Signature or Infinite card to enter the lounge.

Do you have to pay with LoungeKey? ›

A voucher must be produced for each guest who wishes to enter the lounge using LoungeKey. Lounges may levy charges for guests who are unable to provide a LoungeKey pass. These guest charges will be taken directly by the lounge.

Where are the lounges at LoungeKey airport? ›

Airport lounge

The airport lounges may be located in different parts of the airport: On the “domestic” side (before security/passport control), On the “airport” side (after security/passport control), In departure halls, or in arrivals halls.

Which banks offer lounge keys? ›

How many people can access the lounge on your account?
  • Royal Bank of Scotland - Premier Reward Black Account.
  • Royal Bank of Scotland - DragonPass Premier+
  • NatWest - Premier Reward Black account travel benefits.
  • HSBC - Premier Credit Cards.
  • HSBC - Premier Bank Account.
  • Revolut - Compare Revolut plans.
Jun 26, 2024

Is LoungeKey the same as Priority Pass? ›

How does LoungeKey different from Priority Pass? LoungeKey's network of global airport lounges allows entry just by presenting your valid HNB MasterCard World, Business or Corporate credit card. Priority Pass members must carry their valid Priority Pass membership card to gain entry to a lounge.

How does LoungeKey work? ›

LoungeKey gives you access to hundreds of airport lounges around the world, regardless of airline or class of travel, simply by presenting your HSBC Premier World Elite MasterCard. You don't even need to activate this benefit – it's ready to use straightaway.

Can I use lounge access twice in a day? ›

There is no limit to the number of lounge visits you can use in a day or a year as long as you have a valid same-day boarding pass. However, how many complimentary visits you have will depend on your membership.

How do I check if my MasterCard has lounge access? ›

Well, checking if your credit card grants you entry to these havens of tranquillity is simpler than you might think. Start by examining your credit card's benefits guide, typically available on the issuer's website or mobile app. Look for sections mentioning 'Travel Benefits' or 'Airport Lounge Access'.

How do I use my LoungeKey visa? ›

There is no need to register prior to visiting the lounge; simply present your Visa card to the lounge staff for the lounge staff to process your visit. There are over 1,400 lounges globally to choose from.

How do I use my security bank LoungeKey? ›

Yes, you can use your complimentary access using your Mastercard Platinum/World in lounges that accept MTP by following these easy steps:
  1. Show your Mastercard Travel Pass QR Code via the mobile app at the lounge.
  2. Wait for your credit card to be validated.
  3. Enjoy free access for you and your companion.

How do I redeem airport lounge access? ›

Present Confirmation at Lounge: Upon reaching the lounge, present the confirmation (physical or digital) along with the eligible credit card to gain entry. Some lounges may also require a boarding pass.

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