How to add to and check your Google Play balance - Android (2024)

Your Google Play balance is credit that you can use to buy apps, games and digital content on Google Play. Here’s how you can add money to top up your balance:

It's not possible to share or transfer content between accounts on Google Play, even if you own both accounts. If you have multiple accounts on your device, make sure that you sign in to the account that you want to use before you complete your purchase.

These Google Play products are not refundable or transferable unless required by law (for instance: underage user accounts):

  • Play gift cards
  • Prepaid Play balance
    • Cash top-ups
  • Promotional Play balance

Google Play gift cards aren't eligible to be used as a family payment method or for underage user accounts.

If you’ve bought an app on the wrong account, contact the app developer. They may be able to refund your purchase so that you can buy it again on the account that you want to use.

Tip: You can share apps and digital content with your family with Google Play Family Library.

See what you can buy on Google Play.

How to add money or credit to your Google Play balance

Redeem a gift card

When you redeem a gift card, the gift card amount gets added to your Google Play balance.

Add cash from a corner shop

You can go to a corner shop and add cash to your Google Play balance. Check if this is available in your country.

Note: The corner shop may charge additional fees to add cash to your Google Play balance.

Redeem Play Points for Play credits

Learn more on how to redeem your Play Points for Play credits.

How to check your Google Play balance

  1. Open the Google Play app How to add to and check your Google Play balance - Android (1).
  2. At the top right, tap the profile icon.
  3. Tap Payments and subscriptions How to add to and check your Google Play balance - Android (2) Payment methods How to add to and check your Google Play balance - Android (3) Google Play balance.

See what you can buy

Related article

Learn how to change your payment method.

How to add to and check your Google Play balance - Android (2024)

FAQs

How to add to and check your Google Play balance - Android? ›

Buy Play Credit with cash

At the top right, tap the profile icon. Buy Google Play Credit. Select an amount. Tap Continue.

How do I add to my Google Play balance? ›

Buy Play Credit with cash

At the top right, tap the profile icon. Buy Google Play Credit. Select an amount. Tap Continue.

How do I check my Google Play balance without redeeming it? ›

  1. Go to play.google.com/store/account.
  2. Sign into your account.
  3. Select “Payment Methods” on the left navigation bar.
  4. Scroll down until you see “Google Play Card Balance”.
Oct 4, 2023

How do I fix Google Play balance error? ›

To fix these errors, try the following steps:
  1. Make sure your card & address information is up to date. ...
  2. Submit any extra information that is requested. ...
  3. Check you have sufficient funds for the purchase. ...
  4. Contact your bank or card issuer. ...
  5. If you see "Your payment was declined due to an issue with your account"

What is the Google Play recharge code? ›

Google Play recharge code is a pre-paid digital code that you can enter in your Google Play account to recharge it. After this recharge you can use the Google Play Recharge balance to purchase music, games, applications, e-books, and more.

What is the number to check Google Play balance? ›

Here's how to check the balance on your Google Play gift card: Log into your Google Play account. Call Google Play at 1-855-466-4438.

How can I check my Gift Card balance without redeeming it? ›

Most gift cards will have a toll-free number on the back of them that you can call to get your balance. Flip the card over to the side with the black card strip and locate the phone number on the back of the card.

How do I convert Google Play balance to cash? ›

Tap "Google Play balance." Tap "Withdraw funds" and select the amount you want to transfer. Select your bank account from the list or add a new bank account if it's your first time. Follow the prompts to complete the withdrawal process.

How do I maintain my Google Play balance? ›

Here's how you can add money to top up your balance:
  1. Redeem Google Play gift cards.
  2. Redeem digital gift codes.
  3. Use a promo code.
  4. Redeem your Play Points for Play credits.

How do I reverse my Google Play balance? ›

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.

What is the insufficient balance problem? ›

What is an Insufficient Balance Error? Insufficient Balance errors indicate that some outgoing transactions (e.g. sell, trade, transfer) are missing basis from an incoming transaction (e.g. investment, gift, income). This is typically due to a missing transaction(s).

How to redeem Google Play balance? ›

Use your gift card, gift code, or promo code
  1. Open the Google Play app .
  2. At the top right, tap the profile icon.
  3. Tap Payments & subscriptions. Redeem gift code.
  4. Enter the code.

How to get free Google Play credits? ›

How To Earn Free Google Play Credit
  1. Freecash.
  2. Cash Giraffe.
  3. Branded Surveys.
  4. Scrambly.
  5. Rewarded Play.
  6. MyFreeApp.
  7. Swagbucks.
  8. Google Opinion Rewards.
Jun 21, 2024

Can I transfer my Google Play balance? ›

There's some bad news! You can't transfer your Google Play gift card balance to another account. But you should not allow the gift card to go to waste.

How to add money in Google Pay without a bank account? ›

Q. Can I use Google Pay without a bank account? You don't need to link your bank account to use Google Pay—you can just add a debit or credit card, though that will only work to pay merchants directly. If you want to use the app to send or request money, you will need to link a bank account.

How do I gift Google Play balance? ›

Open the Google Play Store app Play Store. Tap Menu and then “Send gift” Pick your gift (amount) and follow the onscreen instructions to buy and send your gift (Google Play does this by amount rather than by product)

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