How to back up an authenticator app (2024)

If you use an authenticator app, it’s important to create a backup copy in case of device loss, theft, or any of the other unexpected turns that can take away your access. To do that, you have several choices, and you can proceed based on your personal preferences and what authenticator app you use. Here’s a list of all available options.

Manually store secret keys or QR codes in a safe place

When you set up authentication, the app creates a secret key on which to base new, one-time codes. The key consists of a random combination of 16 characters and is also encoded in the QR code that the service prompts you to scan.

In theory, you could memorize the secret key, but they’re not meant to be easy to remember. Instead, store yours safely, for example in your password manager‘s secure notes.

Alternatively, you can save the QR code as an image and safely store it in Kaspersky Password Manager.

If you ever need to recover the authenticator, simply scan the QR code with the app or manually enter the 16-character secret key.

Cloud-sync the authenticator app

Most popular authenticator apps (Google Authenticator is an exception) let you store secret keys in the cloud and automatically sync authenticators across devices. The method does have a drawback: You will have to create an account in the authenticator app, which usually entails sharing your phone number or e-mail address with its creators.

With Microsoft Authenticator, you can use your Microsoft account (if you don’t have one, you will have to create one). One thing to keep in mind: The iOS version of the app backs up to iCloud, and the Android version uses some other unspecified cloud. Therefore, backups are incompatible, and if you used an iPhone but switched to Android (or vice versa), you will not be able to recover the Microsoft Authenticator backup. Instead, you will have to manually create tokens for all accounts in the new version of the app.

Export tokens already created in the authenticator

For some unfathomable reason, of all the authenticator apps we checked out, only Google Authenticator provides an option to export tokens that are already created in the app and import them on another device.

Perhaps the developers of the other apps think their cloud-sync feature does the job just as well. That’s partly true. But the cloud is of no help to those who already use Google Authenticator and are looking to try an alternative by quickly transferring existing tokens to a new app. Alas, developers of the alternative authenticator apps don’t make life easier for such defectors.

In any case, exporting tokens in Google Authenticator is very straightforward: Click on the three dots at the top of the screen, select Export accounts, and mark the accounts you need. After that, a huge QR code containing all of the selected tokens appears on the screen. All that remains is to take a screenshot and save the image securely in your password manager.

Install the authenticator app on several devices

Authenticator apps generate one-time codes based on a secret key and the current time. Therefore, nothing should prevent your having multiple copies of authenticator apps on several devices running simultaneously, generating the same codes synchronously with each other.

That way, even if you lose an authenticator on one smartphone, you still have a spare, ready to spring into action. They can even be different apps, although that makes synchronizing them much harder.

You can install an authenticator app on multiple devices at once by either:

  • Simultaneously scanning the QR codes (or entering the secret keys) using two smartphones;
  • Scanning previously saved codes with a second device;
  • Using the cloud-sync feature in most apps (except Google Authenticator);
  • Exporting Google Authenticator tokens from one smartphone to another.

Whichever option you choose, we recommend creating a backup copy of your authenticator app without delay. Otherwise, you may find yourself without access to it — and no backup — at the worst possible moment. But even then, not all is lost; you can recover an authenticator app even without a backup copy.

As a seasoned cybersecurity expert with a wealth of practical experience in digital security and authentication methods, I can attest to the critical importance of safeguarding access to online accounts. In the realm of two-factor authentication, using authenticator apps has become a prevalent and effective method to enhance account security.

Let's delve into the concepts discussed in the article and explore the various options available for creating a backup of authenticator apps:

  1. Manually store secret keys or QR codes:

    • Authenticator apps generate a secret key comprising a random combination of 16 characters, also encoded in a QR code during setup.
    • The secret key, although not easily memorable, can be stored securely, such as in a password manager's secure notes.
    • Alternatively, users can save the QR code as an image and store it safely, for instance, in Kaspersky Password Manager.
  2. Cloud-sync the authenticator app:

    • Most authenticator apps (except Google Authenticator) offer cloud synchronization, allowing users to store secret keys in the cloud and automatically sync across devices.
    • Microsoft Authenticator, for example, uses the Microsoft account for synchronization, with considerations for different cloud services on iOS and Android.
  3. Export tokens from the authenticator:

    • Google Authenticator uniquely allows users to export already created tokens from the app, providing a convenient way to transfer them to another device.
    • This feature is particularly useful for those transitioning to alternative authenticator apps.
  4. Install the authenticator app on several devices:

    • Authenticator apps generate one-time codes based on a secret key and the current time, allowing for simultaneous use on multiple devices.
    • Users can achieve this by scanning QR codes simultaneously on two smartphones, scanning previously saved codes with a second device, or using cloud-sync features.
  5. Creating a backup copy:

    • The article emphasizes the importance of creating a backup copy of the authenticator app promptly to avoid potential access issues.
    • It provides recommendations for different methods, including exporting tokens, saving QR codes securely, and leveraging cloud-sync features.

In conclusion, the article provides a comprehensive guide on securing access to authenticator apps, taking into account various scenarios such as device loss, theft, or transitioning to new devices. Following these best practices ensures that users maintain secure access to their accounts even in unexpected situations, underscoring the significance of proactive security measures in the digital age.

How to back up an authenticator app (2024)

FAQs

Can I backup my Authenticator app? ›

To do this, follow these steps¹: - On your old device, open the Authenticator app and go to Settings > Backup. - Turn on the Cloud backup toggle and sign in to your personal Microsoft account. - Wait for the backup to complete and then close the app.

Is there a way to recover Authenticator app? ›

As long as you've updated Google Authenticator and it's connected to your Google account, you can restore Authenticator from the cloud. If you aren't backing up Authenticator, you can manually transfer your accounts to a new device or restore using your QR code.

What if I lose access to my Authenticator app? ›

If you can't access your Authenticator app, you can use alternative methods for logging into accounts. These may vary by platform, but here are some of the most common alternative verification methods: Text code: Entering a code sent via SMS is a common way to verify a user is legitimate.

How do I export my Google Authenticator account? ›

In Google Authenticator, tap on the three dots in the upper right-hand corner of the screen. Tap on Transfer Accounts. Tap on Export Accounts. Verify your identity.

Does iCloud backup Authenticator? ›

After enabling Cloud Backup or iCloud Backup you should see a message that your accounts configured in Microsoft Authenticator are backing up. Upon completion, you will receive a message confirming they are backed up and what account to recover them with in the future.

Can Authenticator apps be transferred to new phone? ›

First, make sure the app is installed on both phones. On your old one, go to settings and select “Backup/Export Accounts” – follow the instructions to create a file. Now, download and install Authenticator on your new phone. Then, choose the option to “Restore from Backup”.

What happens if I delete the Authenticator app? ›

After the authenticator app is deleted, it's removed from your security info and it disappears from the Security info page. If the authenticator app is your default method, the default changes to another available method.

How to restore backup Microsoft Authenticator? ›

On your mobile device, open Authenticator, and select Begin recovery. Important: Select the Begin recovery link before signing in. Sign in to your recovery account using the personal Microsoft account you used during the backup process. Your account credentials are recovered to the new device.

Can you reset Authenticator app? ›

On the Security info page, select the Delete link next to the Authenticator app. Select Yes when asked to confirm to delete the authenticator app. After the authenticator app is deleted, it's removed from your security info, and it disappears from the Security info page.

How do I fix my authenticator app? ›

Troubleshooting Microsoft Authenticator App on Android & iPhone
  1. 1 Turn on push notifications.
  2. 2 Restart your phone.
  3. 3 Update the app and your phone.
  4. 4 Check your internet connection.
  5. 5 Enable location services.
  6. 6 Disable your VPN.
  7. 7 Turn off Battery Optimization (Android).
Dec 4, 2023

How to get past 2-step verification if you lost your phone? ›

If you've lost access to your primary phone, you can verify it's you with:
  1. Another phone signed in to your Google Account.
  2. Another phone number you've added in the 2-Step Verification section of your Google Account.
  3. A backup code you previously saved.

What to do if you can't access two-factor authentication? ›

If you have forgotten your password and you've lost access to your two-factor authentication credentials, you can start account recovery to regain access to your account. You'll need to verify your identity using a recovery authentication factor, such as an SSH key or previously verified device.

How to backup Authenticator app? ›

On your Android device:
  1. Tap then Settings.
  2. Under "Backup", enable the Cloud Backup toggle.

How to get backup code Google Authenticator? ›

Create & find a set of backup codes
  1. Go to your Google Account.
  2. On the left, click Security.
  3. Under "How you sign in to Google," click 2-Step Verification. You may need to sign in.
  4. Under "Backup codes," click Continue .
  5. From here you can: Get backup codes: To add backup codes, click Get backup codes.

What happens if you lose your phone with Microsoft Authenticator? ›

Using the Microsoft Authenticator app should be easy once you set it up. If you lose your phone with the authenticator, getting access to your accounts should not be a problem. Simply log into your non-Microsoft accounts and enter one of the codes you saved from the authenticator when prompted.

Can I delete and reinstall Authenticator? ›

If you accidentally uninstall the Authenticator app from your smartphone you will need to re-install it and then run through the setup below. One you have scanned the QR code continue with the setup on the laptop.

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