How to restart your Netflix account (2024)

FAQs

How to restart your Netflix account? ›

Restart your Netflix account by signing in to Netflix and selecting Restart Membership from any profile (except a Kids profile). Note:If you don't remember your password, you can reset it. Then sign in and you'll be redirected to your Account page where you can choose Add streaming plan > Restart Membership.

(502. -1019)' It typically points to information stored on the device that needs to be refreshed.

If you can't sign in or can't remember your password, you'll need to reset it by email or text message (if you've already added a phone number to your account). If you can't remember the email address or phone number you signed up with, you may be able to use your payment information to recover your account.

If the authorization request consumed the available balance on your account, then we will be unable to process the Netflix charge. If this happens, you will need to add funds to your account or use a different payment method.

Restart your Netflix account by signing in to Netflix and selecting Restart Membership from any profile (except a Kids profile). Note:If you don't remember your password, you can reset it. Then sign in and you'll be redirected to your Account page where you can choose Add streaming plan > Restart Membership.

Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. On the menu that appears, select Sign out, Reset, or Deactivate.

Go to your device's home screen or apps list. Tap and hold the Netflix app, then tap App info. Tap Storage & cache > Clear storage > OK.

You can cancel your Netflix account at any time. Note:This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Netflix app doesn't cancel your account. You won't be charged again unless you restart your account.

It usually means data stored on your device needs to be refreshed. Follow the steps below to fix the problem. Using a computer, phone, or tablet, connect to the same network or Wi-Fi as the device with the problem. Open a web browser and go to netflix.com/clearcookies.

How do I get Netflix back on? ›

Firstly, check your internet connection, as a stable and strong Wi-Fi signal is essential for streaming services. If your connection is fine, try restarting your TV and Netflix app. Sometimes, outdated software can cause problems, so ensure your TV's firmware and the Netflix app are updated to the latest version.

Netflix does not offer free trials, but you have the freedom to change your plan or cancel online at any time if you decide Netflix isn't for you. There are no contracts, no cancellation fees, and no commitments. You can sign up and take advantage of all Netflix has to offer.

You can retry the same payment method by re-entering your existing account information, or you can try a different payment option. Netflix will also automatically retry failed payments periodically over the course of your billing cycle to help you get back to enjoying the service.

This is a breach of contractual terms which could result in a damages claim from the streaming platform for revenue lost by virtue of a non-household user accessing the service without paying for a subscription. The streaming platform may also terminate or restrict your account if you violate these terms.

If the Netflix app crashes or closes and takes you back to your device's menu screen or live television, it usually means data stored on your device needs to be refreshed. Note: If your device freezes or stops responding, see these troubleshooting steps instead.

This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading. Note: If your device isn't working or responding at all, see these troubleshooting steps.

You have been signed out because your account information changed. It typically points to information stored on your device that needs to be refreshed.

If you get an error on your LG Smart TV that says. This app will now restart to free up more memory. It usually means data stored on the device needs to be refreshed.