I created a new trial but did not receive the verification email, what happened? (2024)

FAQs

I created a new trial but did not receive the verification email, what happened? ›

Answer. There are multiple reasons that prevent the verification email to not be received. The verification email could be marked as spam by your email provider, or even blocked by your provider preventing the email from being received.

Check your Junk Email folder: Sometimes, verification codes can end up in the Junk Email folder. Please check your Junk Email folder to see if the verification code is there. 2. Add the sender to your Safe Senders list: Sometimes, verification codes can be blocked by your email provider's spam filter.

It might depend on your email provider or your (business email?) server settings. Sometimes certain (or all) emails go through multiple security checks before being delivered.

Usually, email verification takes less than a second, and it's done without sending out a single email (otherwise that would be very bad. Imagine receiving an email saying “Please respond if you are a real person”). You should get your results right after email verification is complete.

Make sure you're checking the correct email account

If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify.

You provided the wrong phone number. Your inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.

You didn't get a verification code

You might have been sent a Google prompt instead. Learn why we recommend Google prompts instead of text message (SMS) verification codes. If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message.

Breaking Down the Timeline. When you send an email, it leaves your outbox almost right away, and most of the time, it lands in the recipient's inbox within a few seconds. But sometimes there can be delays for up to 30 minutes due to queuing delays, network congestion, antivirus checks, or other technical hiccups.

What can delay deliveries? (Symptom: The UTC timestamp is many hours after you clicked “Send”.) ISP problems. This can be a variety of factors, such as bandwidth at the ISP or recipient mail server, temporary DNS issues, heavy internet traffic in the region, etc.

How do I know if my email is verified? ›

One of the most significant consequences of not verifying your emails is poor deliverability. Invalid or non-existent email addresses can result in high bounce rates, leading to your emails being flagged as spam by email service providers.

Having an email verifier will help you eliminate all the invalid email addresses and reduce the email bounce rate by a good 90%. A good email verification tool will not simply check for the email address in the database but conduct a real-time check to see whether the account is active or not.

There are multiple reasons that prevent the verification email to not be received. The verification email could be marked as spam by your email provider, or even blocked by your provider preventing the email from being received.

Check Mail Fetch and Notification settings

To adjust these settings: Go to Settings > Mail, then tap Accounts. Tap Fetch New Data. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

Select Didn't Get a Code? on the sign-in screen. Choose to get the code sent to your trusted phone number. You'll receive a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line.

Make sure you check your spam folder. If you still can't find the verification code, email us at blindapp@teamblind.com. If your company is blocking incoming or outgoing messages to TeamBlind, you can write to us from your personal email address.

Common reasons for account verification SMS not being sent

Incorrect Phone Number: Double-check the phone number entered during the account verification process. A simple typo in the phone number can lead to the SMS not being delivered.