I'm getting a "Disk full" message in OneDrive (2024)

FAQs

I'm getting a "Disk full" message in OneDrive? ›

Your OneDrive might be full because: You have exceeded the storage quota for your account. Learn more. If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

Your OneDrive might be full because: You have exceeded the storage quota for your account. Learn more. If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

If you need more space, you can change the file back to online only. Just right-click the file and select “Free up space.” With Storage Sense turned on, these files will become online-only files after the time period you've selected.

Click the OneDrive taskbar/menu bar icon and open OneDrive > Settings > Account > Choose folders to make sure you don't sync any unwanted files to your computer. Empty the OneDrive Recycle bin. Re-install OneDrive and turn off the sync. Delete unnecessary files from the OneDrive Web and empty the Recycle Bin.

OneDrive may be syncing large files or folders to your C drive, filling up storage. Check OneDrive settings to selectively sync or move files to an external drive. Clear temporary files and consider upgrading storage if necessary.

You won't lose files or data by uninstalling OneDrive from your computer. You can always access your files by signing in to OneDrive.com.

To reset OneDrive on Android

Select Applications. Tap Manage Applications. Find and tap OneDrive. Tap Force Stop and then tap Clear data and Clear cache.

In Windows 10, OneDrive is the default save location for your files and documents. This means new documents or files are automatically saved to OneDrive unless you opt to save them to a different location on your PC.

Why does OneDrive use so much disk space? ›

The files on the cloud normally are synced to the hard disk so they use space. One can, however, reduce this by two ways. One can select that only certain folders are synced and others do not show at all on your PC. You can also set so that the files show but they are downloaded to PC only when needed.

Select the OneDrive cloud in your notification area to show the OneDrive pop-up. Select the OneDrive Help and Settings icon then select Settings. Go to the Account tab. Select Unlink this PC.

To reset OneDrive on Android

Select Applications. Tap Manage Applications. Find and tap OneDrive. Tap Force Stop and then tap Clear data and Clear cache.

The possible causes can be: Too many applications or files saved on the disk. There is not enough disk space. File system corruption on the hard drive.