Interac Debit 101: Everything you need to know about using Interac Debit (2024)

Life moves fast and you should be able to move with it. That’s why Interac Debit is your key to a convenient and secure payment experience that lets you take charge of your money whenever – and wherever – you need it.

Whether you prefer a physical card or your mobile wallet, online and physical retail payments are all available to you in the palm of your hand – literally.

What does Interac Debit empower you to do?

Questions this section will answer:

  • What isInteracDebitfor?
  • What are the pros of usingInteracDebit?
  • What is the difference between a credit card and a debitcard?
  • When can I useInteracDebit?
  • Where isInteracDebit accepted?
  • What is a mobile wallet?

We know that as a customer, choice matters. And you should have a choice in how you pay for products and services the way you want. That’s where Interac Debit can help.

Interac Debit is a way to purchase products or services electronically by moving money in real-time from your bank account to a merchant’s. Depending on which solutions merchants offer, you can use a debit card provided by your financial institution, a mobile wallet like Google Pay or Apple Pay that keeps your debit card’s details to pay with your mobile phone, or pay through online banking.

Unlike a credit card, which essentially enables you to borrow money from the card issuer, Interac Debit allows you to take charge and use your own money straight from your bank account.

Interac Debit is made to be a simple, secure, and easy way to pay for your everyday purchases, and is accepted across Canada and approximately 2 million retailers in the United States. Whether you want to grab a quick snack from the corner store, pay for a movie ticket, or order dinner on your phone, paying with Interac Debit is the convenient way to pay with your own money.

What are the key benefits and features of Interac Debit?:

  • Trusted brand

    Interac products have been a trusted everyday part of Canadian life for more than 35 years.

  • Widespread acceptance

    Interac Debit is integrated across all Canadian financial institutions.

  • Best-In-Class security

    Interac Debit uses up to date security technology and practices to help ensure that the only one who has access to your financial information is you.

  • Choice in how you pay

    With Interac Debit you can pay in the way that suits you best. Whether using a physical debit card with contactless tap technology or by inputting a personal information number (PIN), or using a digital wallet like Google Pay or Apple Pay, there’s more than one way to pay.

  • Convenient payments

    With Interac Debit contactless payments, a transaction can be as fast as tapping your card or mobile device on a purchase terminal.

  • e-Commerce payments

    Interac Debit payments aren’t just for physical storefronts; you can purchase products and services online. From SkipTheDishes to Walmart, easy payments are just a click away.

  • Using your own money

    When paying using Interac Debit, you can stay in charge by using your own money, straight from your account and authorized by your financial institution in real-time.

With Interac Debit, you have the choice of so many online and physical stores to shop from, all with the ability to pay with your own money, quickly and securely from your own bank account.

How Interac Debit works

Questions this section will answer:

  • How can I useInteracDebit?
  • Is paying withInterace-Transfer the same as paying byInteracDebit?
  • How doInteracDebit refunds work?

Interac Debit allows you to pay for products and services using money directly from your bank account. But how can you use Interac Debit? Depending on which solutions merchants offer, you can choose contactless, e-commerce or online checkout. Either way, the transaction is approved by your financial institution in real-time.

While products like Interac e-Transfermove funds between Canadian bank accounts, Interac Debit uses a debit card connected to your account, allowing for instant payments with no contact details required. And getting a refund on a transaction is just as easy as making one, as long as you are physically at the storefront with your debit card or mobile wallet. Once authorized by the merchant, the money will be sent right back into your account.

No matter which way you do it, paying with Interac Debit is simple and secure. Here’s how to make a contactless payment:

  1. When making a purchase, tell the merchant that you are paying with debit with the contactless method.
    • Contactless may not be offered. Be sure to ask your merchant for details.
  2. The merchant will enter your purchase amount into a Point-of-Sale (POS) terminal and hand it to you.
  3. Confirm the transaction amount on the terminal.
  4. When prompted to do so, hold your debit card, mobile phone or wearable device over the terminal.
    • If using your mobile phone or wearable device to pay, you will be prompted to authenticate your identity with a pre-inputted password, pattern, or biometric scan (fingerprint, face scan, etc.)
    • For your protection, there is a cumulative spend limit set on contactless payment, that varies depending on your financial institution. If you’ve reached your cumulative spend limit, you’ll need to insert your card and enter your pin. Please reach out to your financial institution to understand your cumulative limit on contactless payments.When you hear a beep, remove your card, mobile phone, or wearable device from the terminal.
  5. When you hear a beep, remove your card, mobile phone, or wearable device from the terminal.

Are you paying using Chip-and-PIN? Here’s how to make a payment using your debit card:

  1. When making a purchase in-store, tell the merchant that you are paying with Interac Debit.
  2. The merchant will enter your purchase amount into a Point-of-Sale (POS) terminal and hand it to you.
  3. Confirm the transaction amount on the terminal.
    • Transaction limits are set and will vary based on your financial institution
  4. Insert your debit card into the terminal and select the account you would like to use for the transaction.
    • Depending on the model of payment terminal and where the card reader is placed on it, you may have to insert the card chip-first or swipe down or across with the stripe facing down. Ask your vendor if you are unsure.
  5. When prompted to, use the number pad on the terminal to input your PIN.
  6. Press OK to confirm the transaction.

To learn how to use specific features ofInteracDebit, visit our How To guides:

  • How to Make Contactless Payments withInteracDebit
  • How To Make e-Commerce Payments withInteracDebit
  • How to Add Your Debit Card to a Mobile Wallet

How to get started with Interac Debit

Questions this section will answer:

  • Do you need a bank account forInteracDebit?
  • How do I get a debit card?
  • How do I set up a mobile payment system?

Getting started with Interac Debit is almost as simple as transacting with it.

Upon setting up a Canadian bank account, your financial institution will provide you with a debit card. From there you can step into a whole new way to handle your money. From making purchases in physical and online storefronts and taking cash out with ABM machines to paying with contactless, you’ll soon find that life gets a little easier with Interac Debit.

And for a true connected experience, digital wallets like Google Pay and Apple Pay can connect your card to a mobile phone or wearable device, allowing you to make payments at participating merchants without even taking your physical debit card out.

What we’ve learned so far about Interac Debit

  • InteracDebit brings you a new level of choice in how you pay.
  • It’s convenient, secure, and easy to use.
  • It’s also safe. Read on to learn more about the unique security features ofInteracDebit

What else Interac Debit can help you do

As we’ve learned so far, Interac Debit is more than just a card. It’s a key that opens you up to a variety of services and products.

Cross-border transactions: Making a trip to the United States and notice a debit terminal at a store? You may be able to pay using Interac Debit. Thanks to our collaboration with NYCE Payments Network, cross-border payments with a Canadian debit card is possible, giving you all the benefits and security of Interac Debit, including cashback at selected retailers when you’re in the U.S.

Transit Payments: Interac Debit can also make getting around more convenient on participating transit systems across Canada. Currently Metrolinx in Ontario accepts Interac Debit and riders can enjoy the convenience of a contactless payment option.

Keeping connected: By connecting your Interac Debit card with services such as Google Pay or Apple Pay, you can use your own money to shop for a wide range of products and services on participating websites or where available In-App.

Ways to use Interac Debit in Canada:

  • Pay for in-store purchases
  • Order food delivery
  • Donate to charity
  • Take out cash from an ABM
  • Order a product online
  • Use on select transit systems
  • Pay at a select government service office

Keeping your transactions secure

Questions this section will answer:

  • Is Interac Debit safe?
  • Are mobile payments safe?

Not only is Interac Debit quick and easy to use, it’s also safe.

As the way we spend evolves, so does the need for heightened security. That’s why Interac has a dedicated security team that stays up to date on the latest risks, trends, and protection methods to help ensure that your personal and financial information stays where it should be: with you.

We also make sure that contactless payments with your card or mobile device are just as secure as traditional chip and PIN transaction thanks in part to transaction limits.

And if you find yourself in the unfortunate position of experiencing fraud, just know that if the worst happens and you’ve taken precautions as set out in your client agreement with your financial institution, you’re covered with the Zero Liability Policy. Contact your financial institution for specific terms.

You can read more about the safety features of Interac Debit here.

Where to learn more about Interac Debit

Want to know more about how to make fast and easy transactions? Learn more about how to use Interac Debit and other products here.

Are you a business owner? Click here to learn more about what Interac Debit can do to help your business thrive

Learn more about what Interac Debit can do for you.

Interac Debit makes paying easier.

Get started now

Interac Debit 101: Everything you need to know about using Interac Debit (2024)

FAQs

How does Interac Debit work? ›

Interac Debit Chip and PIN and contactless transactions are approved by your bank or credit union through secure online systems in real-time. Transactions appear instantly on your bank account records, allowing you to monitor your available balance so you can keep track of your spending.

Does Interac Debit work in the US? ›

Use a Canadian debit card in the U.S. to shop conveniently and securely with your funds – it's all thanks to our collaboration with NYCE Payment Networks.

How do I use Interac on my phone? ›

How-To: Pay contactless with Interac Debit on Samsung Pay
  1. Once you've downloaded Samsung Pay onto your phone, sign into your account.
  2. Follow the instructions to add your debit card and you're good to go. Just swipe up on the home screen, pick Interac Debit and use your fingerprint ID or type in your PIN.

How do I accept Interac payments? ›

You can receive an Interac e-Transfer by email or SMS text message. To deposit the money, select the link in the email or text message notification you receive from Interac and follow the instructions.

Can US citizens use Interac? ›

An email money transfer allows users to transfer funds between personal accounts using email and their online banking service. EMT is provided by Interac but is not available to U.S. citizens.

What are the disadvantages of Interac? ›

The biggest drawback with Interac e-Transfers is the lower transaction limit, when compared to EFTs. Most banks place a limit of $3,000 per day, which can be challenging if you're looking to move larger sums of money.

What is the US equivalent of Interac? ›

Interac e-Transfers and Venmo are similar in that they are both peer-to-peer methods of transferring money. However, the same way in which Interac is a Canadian service that requires a Canadian bank account, Venmo is an American service that requires a U.S. bank account.

What banks work with Interac? ›

For more information, please contact your financial institution:
  • Citibank. Scotiabank. RBC Royal Bank of Canada. CIBC. BMO Bank of Montreal Participating Financial Institutions.
  • Scotiabank. RBC Royal Bank of Canada. BMO Bank of Montreal Participating Financial Institutions.
  • BMO Bank of Montreal. CIBC. DC Bank. TD Canada Trust.

What is the difference between Visa Debit and Interac Debit? ›

Visa Debit cards can be used to make purchases online and in-person, as well as to withdraw cash from ATMs. One key difference between Interac and Visa Debit is that Interac in-store transactions can only be processed within Canada, whereas Visa Debit can be used internationally.

What do you need for Interac? ›

How to set up your account for Interac e-transfers. All you need to send or receive an e-transfer is an account with a participating bank or credit union, online account access, and an email address or mobile phone number.

Is it safe to use Interac? ›

Interac e-Transfer users are protected by multiple layers of security, making the service one of the most secure money transfer services globally. Your bank or credit union's security measures include: Encryption technology.

How do I get my money from Interac? ›

Follow the instructions to deposit the money in your Canadian bank account. Before accepting the transaction, you will have to answer the security question that the sender set up. Once those details are filled out, follow the instructions to confirm the transaction and the funds will be deposited to your account.

How do I use Interac debit? ›

Here's how to make a payment using your debit card:
  1. When making a purchase in-store, tell the merchant that you are paying with Interac Debit.
  2. The merchant will enter your purchase amount into a Point-of-Sale (POS) terminal and hand it to you.
  3. Confirm the transaction amount on the terminal.
Aug 2, 2023

Does Interac send text messages? ›

INTERAC notifications sent by text

100001 is the short code address from which all text Interac e-Transfer notifications originate. Please note, standard text messaging charges apply.

Does Interac work internationally? ›

International Transfer by Mastercard and Interac is a safe, fast and cost-effective way for Canadians to send money internationally from any bank account in Canada to bank accounts worldwide. Which countries can I send money to? You can send money to more than 75* countries worldwide from your Canadian bank account.

Is Interac only in Canada? ›

Fees. Some financial institutions charge per Interac e-Transfer (others offer them as a free, unlimited service). Availability. Interac e-Transfer is only available within Canada, which means both you and the recipient must have a Canadian bank account that is partnered with Interac.

What's the difference between Visa Debit and Interac Debit? ›

Visa Debit cards can be used to make purchases online and in-person, as well as to withdraw cash from ATMs. One key difference between Interac and Visa Debit is that Interac in-store transactions can only be processed within Canada, whereas Visa Debit can be used internationally.

Do you need a bank account for Interac? ›

To send an Interac e-Transfer®, you need an online bank account, and the email address or phone number of the person you're sending the money to. The recipient must have an online bank account at a participating Canadian bank.

How does Interac transfer work? ›

Interac e-Transfer is a fast, secure and convenient way to send money to anyone in Canada using online banking. The participating bank or credit union transfers the funds using established and secure banking procedures. Transfers are almost instant, but can take up to 30 minutes depending on your bank or credit union.

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