If you experience the error code 3-5005 on your Apple TV, often accompanied by the following message:
A problem occurred while playing this item. Try again later, or select a different item. Go to www.netflix.com/support for more information.
Your account is on hold because of a problem with your last payment. Visit Netflix.com/payment to update your payment method to continue enjoying Netflix.
It indicates that Netflix was unable to receive a payment for one of the following reasons:
The payment method on file is no longer valid or has expired.
Your financial institution did not approve the monthly charge.
US Only: The credit card zip code on your Netflix account does not match the one listed with your bank.
To resolve the issue, update your payment method with one of our accepted payment options. Once your payment information has been updated, you'll be able to continue enjoying Netflix. If you're having trouble updating your payment information, you may want to reach out to your card issuer to ensure the card information is up to date, or try an alternate payment method.
Netflix will also automatically retry the failed payment periodically over the course of your billing cycle to help you get back to enjoying the service.
It indicates that Netflix was unable to receive a payment for one of the following reasons: The payment method on file is no longer valid or has expired. Your financial institution did not approve the monthly charge. US Only: The credit card zip code on your Netflix account does not match the one listed with your bank.
It indicates that your card is not currently accepted as a payment method for Netflix. To resolve the issue, update your payment method with one of our accepted payment options. Once your payment information has been updated, you'll be able to continue enjoying Netflix.
This error on your Android phone or tablet, iPhone, or iPad means you've reached the maximum number of download devices your Netflix plan allows. To see your current limit, go to your Manage Download Devices page.
It indicates that Netflix was unable to receive a payment for one of the following reasons: The payment method on file is no longer valid or has expired. Your financial institution did not approve the monthly charge. US Only: The credit card zip code on your Netflix account does not match the one listed with your bank.
Resetting the app will delete any downloads saved to your device and sign you out of Netflix. Go to your device's home screen or apps list. Tap and hold the Netflix app, then tap App info. Tap Storage & cache > Clear storage > OK.
Check for an internet outage in your area. Fix common router or modem issues and incorrect network settings. Restart or reset your network's connection.
However, i think you can pay throigh jazz cash, because they issue “Visa debit card”. You can use any debit card or credit card to subscribe Netflix or Prime Video. If any card does not work then you need to contact your bank for activation of the card for online transactions.
This can occur for a few different reasons: The 3-digit security code on the back of the Visa, MasterCard or Discover does not match what the card holder's bank has on file. For American Express this is the 4-digit code on the front of the card. The expiration date was entered incorrectly.
Troubleshooting an "Your card does not support this type of purchase" error involves checking if the card is a debit card, has cross-border restrictions or is an HSA or FSA card, then taking the corresponding action if it is.
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