Organize & archive email - Google Workspace Learning Center (2024)

Switch from Microsoft Outlook to Gmail

Next: Personalize your inbox

Organize & archive email - Google Workspace Learning Center (1)

This guide helps you switch from Outlook to Gmail on computer. If you're switching to Gmail on mobile, or need detailed instructions for troubleshooting, visit these Gmail topics instead.

In Gmail, use labels and filters to organize your email. You can also star, snooze, archive, and delete messages to keep your inbox clear.

On this page

  • Organize email
  • Mark emailfor follow-up
  • Get rid of unimportant email
  • Archive email
  • Delete email

Note: The instructions in this guide are primarily web only.Get switching information for mobile devices.

Organize email

  • In Outlook:Use folders, rules, and categories.
  • In Gmail:Use labels and search filters (Gmail doesn't use folders). You can drag messages into labels, similar to the way you drag items into folders.Also, you can apply multiple labels to a message, and find messages byclicking any of their labels in the left panel.

Organize & archive email - Google Workspace Learning Center (2)

Learn how

Create a label

  1. On your computer, go to Gmail.
  2. On the left, scroll down, then click More.
  3. Click Create new label.
  4. Name your label.
  5. Click Create.

Label messages in your inbox

  1. On your computer, go toGmail.
  2. Select the messages.
  3. At the top, click Labels.
  4. Select a label, or create a new one.

Tip: To apply a label to multiple messages at the same time, check the boxes to the left of the messages, then choose a label above the inbox.

Learn more at the Gmail Help Center

Create a filter

  1. Open Gmail.
  2. In the search box at the top, click Show search options Organize & archive email - Google Workspace Learning Center (3).
  3. Enter your search criteria. If you want to check that your search worked correctly, see what emails show up by clicking Search.
  4. At the bottom of the search window, click Create filter.
  5. Choose what you’d like the filter to do.
  6. Click Create filter.

Note:When you create a filter to forward messages, only new messages will be affected.​Additionally, whensomeone replies to a message you've filtered, the reply will only be filteredif itmeets the samesearchcriteria.

Learn more about filters

Mark email for follow-up

  • In Outlook:Use flags to track important messages you receive.
  • In Gmail:Star, snooze, or mark messages you receive as important.

Organize & archive email - Google Workspace Learning Center (4)

Learn how

Star an email to make it stand out

  1. On your computer, open Gmail.
  2. From your inbox, go to the left of the message, then click Star Organize & archive email - Google Workspace Learning Center (5). If the message is open, click More Organize & archive email - Google Workspace Learning Center (6) Add Star.
  3. If you have multiple stars, keep clicking the star icon until you see the one you want to use.

View email you've starred

  1. On your computer, open Gmail.
  2. On the left side of the page, clickStarred. You may need to clickMorefirst.

Tip: To find starred messages, you can alsouse search operators in Gmail.

  • To find all starred messages, enteris:starred.
  • To find messages with aspecific star, enter has: followed by the star's name. The namesare based on your current star options in use:
    • has:yellow-star
    • has:orange-star
    • has:red-star
    • has:purple-star
    • has:blue-star
    • has:green-star
    • has:red-bang
    • has:orange-guillemet
    • has:yellow-bang
    • has:green-check
    • has:blue-info
    • has:purple-question

Snooze an email until later

  1. On your computer, go to Gmail.
  2. Point to the email.
  3. On the right, click Snooze Organize & archive email - Google Workspace Learning Center (7).
  4. Choose a later day and time to get the email.

Tip: To snooze multiple messages:

  1. Select the messages.
  2. At the top, click Snooze Organize & archive email - Google Workspace Learning Center (8).
    • If you can’t find "Snooze," click More Organize & archive email - Google Workspace Learning Center (9) Organize & archive email - Google Workspace Learning Center (10) Snooze.

Tip: To apply a label to multiple messages at the same time, check the boxes to the left of the messages, then choose a label above the inbox.

Learn more at the Gmail Help Center

Save attachments

  • In Outlook:Save attachments to your computer.
  • In Gmail:Upload attachments to Google Drive.

Organize & archive email - Google Workspace Learning Center (11)

Learn how

Save attachments

Important: You can’t add certain attachments to Google Drive. Learn about files you can store in Drive.

  1. On your computer, go to Gmail.
  2. Open a message.
  3. At the bottom of the message, hover over the attachment.
  4. Click Add to Drive Organize & archive email - Google Workspace Learning Center (12).

Learn more at the Gmail Help Center

Get rid of unimportant email

Hide unimportant threads

Sometimes you might receive an email and decide you don't want to see any more messages in the conversation. You can mute the conversation to have replies automatically skip the inbox and go directly to the archive.

  • In Outlook:Ignore conversations.
  • In Gmail:Mute conversations.

Organize & archive email - Google Workspace Learning Center (13)

Learn how

Mute email threads

  1. On your computer, open Gmail.
  2. Open a message.
  3. At the top, click MoreOrganize & archive email - Google Workspace Learning Center (14)Organize & archive email - Google Workspace Learning Center (15) Mute or Unmute.

Tips:

  • At the top of the Gmail search box, to find all messages with the “Muted” label, enter is:muted.
  • To mute a message with keyboard shortcuts, press M. Learn more about keyboard shortcuts.

Learn more at the Gmail Help Center

Get rid of spam

  • In Outlook:Mark as email junk and choose settings for junk email.
  • In Gmail:Report messages as spam, move messages to the spam folder, and block senders.

Organize & archive email - Google Workspace Learning Center (16)

Learn how

Report spam

  1. On your computer, open Gmail.
  2. Select one or more emails.
  3. Click Report spam Organize & archive email - Google Workspace Learning Center (17).

Block senders

When you block a sender, messages they send you go to Spam.

    1. On your computer, go to Gmail.
    2. Open the message.
    3. In the top right, click More Organize & archive email - Google Workspace Learning Center (18).
    4. Click Block [sender].

    Tip: If you blocked someone by mistake, you can unblock them using the same steps.

    Learn more at the Gmail Help Center

    Archive email

    • In Outlook: Set up rules to periodically move messages from your inbox to the Outlook Archive file.
    • In Gmail: Archive messages, or set up filters to automatically move messages to the archive. No need to schedule rules to run at regular intervals. After you archive messages, you can still find them under the label, All Mail.

    Organize & archive email - Google Workspace Learning Center (19)

    Learn how

    Archive email

    1. On your computer, open Gmail.
    2. Open the message you want to archive.
    3. At the top, click Archive Organize & archive email - Google Workspace Learning Center (20).

    Tips:

    • To archive multiple messages, click the box next to each message Organize & archive email - Google Workspace Learning Center (21) Archive Organize & archive email - Google Workspace Learning Center (22).
    • To archive a message with keyboard shortcuts, press E. Learn more about keyboard shortcuts.

    Find archived email

    Important: When you search in Gmail, your results include archived messages. Learn more about search in Gmail.

    1. On your computer, open Gmail.
    2. On the left, click More.
    3. Click All Mail.

    Note:If you don’t see All Mail or Trash, scroll to the bottom of the left sidebar and click More.

    Move archived email back to your inbox

    1. On your computer, open Gmail.
    2. Find the archived message.
    3. Next to the message, check the box.
    4. At the top, click Move to Inbox Organize & archive email - Google Workspace Learning Center (23).

    Learn more at the Gmail Help Center

    Delete email

    • In Outlook:Move messages to the deleted items folder and use mailbox cleanup.
    • In Gmail:Move messages to the trash. If you don't see Trash, in the main menu,click MoreOrganize & archive email - Google Workspace Learning Center (24)Trash.Trashed messages are automatically deleted after 30 days.

    Organize & archive email - Google Workspace Learning Center (25)

    Learn how

    Delete email

    1. On your computer, go to Gmail.
    2. On the left of each message you want to delete, check the box.
    3. At the top, click Delete Organize & archive email - Google Workspace Learning Center (26).

    Note:If you don’t see All Mail or Trash, scroll to the bottom of the left sidebar and click More.

    Delete multiple messages

    1. On your computer, go to Gmail.
    2. On the left, select your inbox, label, or another category.
    3. At the top left, above your messages, check the Select box.
      • A notification that shows the number of selected conversations is displayed. To select all messages, click the link in the notification.
    4. At the top, click Delete Organize & archive email - Google Workspace Learning Center (27).

    Delete email forever

    1. On your computer, go to Gmail.
    2. On the left, click More Organize & archive email - Google Workspace Learning Center (28) Trash.
    3. On the left of each message you want to permanently delete, check the box.
    4. At the top, click Delete forever.

    Tip: To delete all messages in your trash, in the notification, click Empty Trash now.

    Recover email from the trash

    1. On your computer, go to Gmail.
    2. On the left, clickMore Organize & archive email - Google Workspace Learning Center (29) Trash.
    3. On the left of each message you want to recover, check the box.
    4. At the top, click Move toOrganize & archive email - Google Workspace Learning Center (30).
    5. In the “Move to” menu, choose where you want to move the messages.

    Learn more at the Gmail Help Center

    Related topics

    • MoveOutlook messages to Gmail
    • Troubleshoot Outlook migration issues

    Back to top


    Organize & archive email - Google Workspace Learning Center (32)

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    Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companieswith which they are associated.

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    Organize & archive email - Google Workspace Learning Center (2024)

    FAQs

    How do I organize my Google Workspace email? ›

    Organize and find email
    1. Switch to labels from folders.
    2. Create rules to filter your email.
    3. Star important email.
    4. Search for messages.
    5. Archive email instead of deleting.
    6. Delete email permanently.

    How do you archive emails in Google Workspace? ›

    Open the message you want to archive. At the top, click Archive .

    How do I manage email addresses in Google Workspace? ›

    Solution
    1. Sign in to the Admin console.
    2. Select Menu > Account > Account settings > Profile.
    3. Select Edit Contact info > Secondary email.
    4. Save your changes.
    Dec 15, 2023

    How to bulk archive emails in Gmail? ›

    Here's how:
    1. Select all emails: Click the dropdown next to the checkbox at the top of your inbox and choose 'All'. If you have a lot of emails, you'll have to press "Select All Conversations".
    2. Click and Poof! Select the archive button, and voilà, your emails have moved to your archive.
    3. Oops, Mistake?
    Nov 27, 2023

    How to automatically organize emails in Gmail? ›

    Create rules to filter your emails
    1. Open Gmail.
    2. In the search box at the top, click Show search options .
    3. Enter your search criteria. ...
    4. At the bottom of the search window, click Create filter.
    5. Choose what you'd like the filter to do.
    6. Click Create filter.

    When you archive an email in Google where does it go? ›

    After you archive messages, you can still find them under the label, All Mail.

    What happens when you archive a user in Google Workspace? ›

    After a user is archived

    Can't sign in to their managed Google Account, on any system. This includes Google Workspace services, such as Gmail, Google Calendar, and Drive. Don't appear in the Global Address List. In user directory listings, the user appears with the archived status.

    How do I archive and save emails in Gmail? ›

    On your computer, open Gmail. Open the message you want to archive. At the top, click Archive .

    Is Google Workspace email same as Gmail? ›

    The major difference between free Gmail and business Gmail (Google Workspace) is the design of the product. While free Gmail is designed for personal users, Google Workspace is specifically designed for business use, with business Gmail and team collaboration capabilities.

    How many emails can you have with Google Workspace? ›

    Can a user have multiple email addresses? Yes. A user can have multiple email addresses by creating email aliases. You can add up to 30 email aliases for each user.

    How do I setup my Google Workspace email? ›

    How to Setup a Custom Email Address with Google Workspace
    1. Step 1: Complete the Google Workspace setup wizard.
    2. Step 2: Verify your domain name.
    3. Step 3: Create other users (optional)
    4. Step 4: Add MX records to your domain name.
    5. You're Good To Go!

    Can you organize archived emails in Gmail? ›

    Organizing archived emails with labels in Gmail is a great way to categorize and manage your messages. Labels act like folders and help you group related emails together. You can also use labels to organize other emails as well, not just your archived ones.

    Do archived emails take up space in Gmail? ›

    Archived emails may be out-of-sight and out-of-mind, but they still take up space in your Gmail account. Knowing how to delete archived emails in Gmail can help you free up storage space within your Google account.

    How to organize Gmail emails into folders? ›

    Another Way to Create Folders in Gmail
    1. Click the Settings icon and click See all settings.
    2. Select the Labels tab.
    3. At the bottom of the page, click Create new label.
    4. Name the label.
    5. Click Create.
    Apr 12, 2023

    How do I create a folder in Google Workspace email? ›

    How to Create a Folder in Gmail on Desktop
    1. Open Gmail in your browser.
    2. In the left-hand menu of your inbox, click More.
    3. Select Create new label.
    4. In the pop-up window, name your label.
    5. Click Create.
    Apr 12, 2023

    How do I automatically move emails to a folder in Gmail? ›

    How to move emails automatically
    1. Then, when you have entered your search criteria, click on the “Create filter” button at the bottom right.
    2. In the “Create filter” window, select what you want Gmail to do. That is, using the Gmail auto move to folder feature. ...
    3. Then, click on the “Create filter” button to save the filter.
    Jun 11, 2024

    How do I use Google email layout? ›

    On your computer, go to Gmail. At the top left, click Compose . At the bottom of the window, click Layouts . Select an email layout from the “Default layouts” tab or from previously saved or shared email layouts under “My layouts,” or create a new custom email layout from "My layouts."

    How do I sort emails into folders in Gmail? ›

    How To Move Emails Into Folders In Gmail
    1. Log in to Gmail in your browser.
    2. Open the message.
    3. Click the Move To button (with an image of a folder) on the top menu bar.
    4. Select the folder from the dropdown. Or click Create New.
    Aug 3, 2023

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