Recover deleted files and folders for Drive users (2024)

To restore Drive files for your own account, go to Find or recover a file.

Recover deleted files and folders for Drive users (1)

As an administrator, you can recover deleted items from Google Drive within 25 days after a user empties their trash. After that period, Google purges the data from its systems. Depending on the amount of data that you want to restore, it might take several days for the data to reappear in the user’s account.

If the user's account was deleted and you want to recover their Drive files, you can restore their files within 20 days of the account deletion. For details, go to Restore a deleted user's Drive files.

How do users delete items from Drive?

When a user empties their trash, they delete any files or folders that were in it from Drive. Your Drive audit log shows the name of the user and when they emptied their trash. If an item is in the trash for more than 30 days, Drive automatically deletes it. In these cases, the Drive audit log shows Google System as the user who deleted the item. For details, go to Drive audit log.

Before you begin

You can only have one restoration project running at a time. If you start another project while the first is in progress, one of them stops.

You can't restore the following items:

  • Data that Google permanently deleted more than 25 days ago
  • Google My Maps files
  • Fusion Tables
  • Data in the user's trash
  • Data for the user who met their Drive storage quota

The restoration recovers all files removed during the selected date range. You can’t restore individual files or folders. Before you begin the restoration, ask the user when they removed the file or folder, so you can restore the least amount of data necessary.

Restore Drive data

Restore Drive data for users in your organization

  1. Sign in to your GoogleAdminconsole.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to MenuRecover deleted files and folders for Drive users (2)Recover deleted files and folders for Drive users (3)Recover deleted files and folders for Drive users (4)DirectoryRecover deleted files and folders for Drive users (5)Users.
  3. Find the user who needs their Drive data restored.
  4. Point to the user and click More optionsRecover deleted files and folders for Drive users (6)Restore data.

    Recover deleted files and folders for Drive users (7)

  5. Select the date range for the data that you want to restore. You can only restore data that was deleted within the last 25 days.
  6. Under Application, click the Down arrow Recover deleted files and folders for Drive users (8)Recover deleted files and folders for Drive users (9)Drive.
  7. Click Restore.

After the restoration project is done, check the user's Drive folder for restored Drive data. The data is restored to the user's Drive folder in the same location as before it was deleted.

Note: After you restore an item in Drive, the user needs to reshare the item for others to have access.

Restore deleted shared drives or data

You can restore data to a shared drive or restore a deleted shared drive. For details, go to Restore deleted shared drives or their files.

If your organization uses Google Vault

You might be able to retrieve data older than 25 days if it was subject to retention rules or holds. A Vault user can search for retained data and export it. However, you can't directly restore this data to the user's Drive. For details, go to Get started with Vault search and export.

To prevent data from being deleted or purged before the user can access it, you can put a hold on their Drive data. For details, go to Place Drive items and Meet data on hold.

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Recover deleted files and folders for Drive users (2024)

FAQs

How to recover permanently deleted files and folders in Google Drive? ›

Here are three easy steps to recover items from the Trash folder:
  1. Go to your Google Drive and click on Trash in the left menu panel.
  2. Find the file you've lost and right-click on it.
  3. In the context menu that appeared click Restore. Check the file in its original location.
Apr 16, 2024

How would a user recover files that have been deleted? ›

The quickest way to recover files that have been permanently deleted from the Recycle Bin is with Windows File Recovery. You can also go into the File History of a file and restore a past version.

How do I recover deleted files and folders? ›

Restoring files from previous versions
  1. Open Computer by selecting the Start button. , and then selecting Computer.
  2. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

How to retrieve permanently deleted files? ›

How To Recover Deleted Files (2024 Guide)
  1. Check Your Recycle Bin.
  2. Use the Control Panel.
  3. Use a Data Recovery Software.
  4. Hire a Data Recovery Service.
Jul 18, 2024

Can you restore permanently deleted files in Drive? ›

You can get deleted files back from Trash, ask the administrator for help, or contact Google's support team. But if you have installed Google Drive on your computer, using Windows Data Recovery can help you recover permanently deleted files with ease.

Are deleted Google Drive files gone forever? ›

As an administrator, you can recover deleted items from Google Drive within 25 days after a user empties their trash. After that period, Google purges the data from its systems. Depending on the amount of data that you want to restore, it might take several days for the data to reappear in the user's account.

Can all deleted files be recovered? ›

A file recovery program can scan a hard drive for these deleted files and restore them. If the file has been partially overwritten, the file recovery program can only recover part of the data. Note that this doesn't apply to solid-state drives (SSDs) -- see below for why.

Why deleted files cannot be recovered? ›

Even after emptying the Recycle Bin, there is still a chance of data recovery if no new data is written on those specific sectors where the deleted files exist. If specific sectors of the hard disc are overwritten with new data, however, the odds of recovering deleted files are little to none.

What happens to Google Drive files when the owner account is deleted? ›

If userA creates a folder or file in myDrive, they own that file or folder, regardless of who owns the folder that contains that file or folder. So, when the userA account is deleted, all of their files and folders get deleted, even if they're in use by other folks.

Where are all the deleted files and folders stored? ›

Recycle bin is a waste-basket icon on desktop that works as a location or directory for deleted files or folders. All the files, folders, programs that are discarded get stored in it by default.

How to recover deleted files from a hard drive? ›

Press the Windows key, enter Windows File Recovery in the search box, and then select Windows File Recovery. When you are prompted to allow the app to make changes to your device, select Yes. There are 2 basic modes you can use to recover files: Regular and Extensive.

What happens when files and folders are deleted? ›

Recycling Bin

When a file is deleted, it is sent to the Recycle Bin. The Recycle Bin can be found on the Desktop. Its icon resembles a recycle bin or trash can, and the icon changes depending on whether the Recycle Bin contains any files. The recycle bin is a holding place for deleted files.

Where do all permanently deleted files go? ›

Permanently deleted files are not necessarily gone forever, as their data usually remains on the storage device until it's overwritten by new information. As long as they haven't been overwritten, there's a good chance these files can be retrieved using a data recovery program.

Are permanently deleted files really gone? ›

When you permanently delete a file, the storage drive makes its space available for new data. However, the file is not deleted. It remains on the hard drive; only the file pointers get deleted. (The File pointer shows you where the file exists and keeps track of it being accessed.)

How do I find deleted files history? ›

Type Restore files in the search box on the taskbar, and then select Restore your files with File History. Look for the file you need, then use the arrows to see all its versions. When you find the version you want, select Restore to save it in its original location.

What happens when you permanently delete something from Google Drive? ›

Permanently delete files
  1. Important: If you're the owner of the file, anyone you shared the file with loses access when you permanently delete it.
  2. Tip: If you want others to have access to the file, you can transfer ownership to someone else.

Are permanently deleted files gone forever? ›

If you permanently delete a file, you only remove the entry for that file and not the file itself. The file is removed from the file system tables, but it is not wiped off. In fact, it's still physically present on the hard disk.

Is it possible to recover permanently deleted files from one drive? ›

Yes, it is possible to recover files that have been permanently deleted from Onedrive. Once files are deleted from Onedrive, they move to its “Recycle Bin” from where you can get them back within 30 days of deleting. They can also be gotten from your local drive's Recycle bin or Trash.

Where are permanently deleted files stored? ›

Deleted files are stored in the Windows Recycle Bin tool unless they're deleted using the “Shift” + “Delete” command. This permanently erases the files from your computer and makes them inaccessible through Windows File Explorer, though they will continue to exist on the storage device until they're overwritten.

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