State Farm Insurance Review (2024) (2024)

Key Takeaways

  • State Farm offers plenty of coverage options including add-ons like roadside assistance and discount programs like Drive Safe & Save™.
  • State Farm home insurance is more affordable than the industry average and a good option for shoppers on a budget.
  • You can get term, whole or universal life insurance coverage through State Farm.

State Farm is the largest insurance provider in the country — it wrote nearly $93.8 billion in premiums in 2023. That was about $31 billion more than Progressive, the next-largest company. As the market leader, State Farm offers many coverage options in auto, home and life insurance. We at the MarketWatch Guides team will give you an overview of these options to help you decide if State Farm is right for you.

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State Farm Insurance: Summary Review

State Farm Insurance Review (2024) (3) Flip Card State Farm Insurance Rating

MarketWatch Guides Team Rating 4.6 / out of 5 stars

Rating is based off of MarketWatch Methodology Guidelines

Rating breakdown

Industry Standing 4.6 / 5

Availability 4.4 / 5

Cost and Discounts 4.5 / 5

Customer Experience 4.7 / 5

Our Take

State Farm has a great reputation in the insurance industry and is known for its reliability. It ranks among our top providers for auto, home and life insurance due to its quality coverage and dedication to its customers. The company has a strong representation of local insurance agents throughout the U.S., adding the advantage of personalized service for those who value it. State Farm’s costs are average, with some competitors offering more affordable coverage on average.

How We Rate State Farm Insurance by Category

Overall Rating4.6
Industry Standing4.6
Availability4.8
Coverage4.7
Cost and Discounts4.4
Customer Experience4.6

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Overall Rating4.7
Industry Standing4.2
Coverage5
Cost4.6
Customer Experience4.9

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Overall Rating4.7
Industry Standing4.2
Coverage5
Cost4.6
Customer Experience4.9

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State Farm Industry Ratings

Our review scores throughout this article are a combination of ratings from industry organizations, customer reviews and other sources. For a more detailed look, we’ve provided scores from individual ratings sources below:

AM Best: B

Better Business Bureau (BBB): C-

National Association of Insurance Commissioners (NAIC) Complaint Index: 1.09

Trustpilot: 2.2 out of 5

BBB customer rating: 1.2 out of 5

State Farm Auto Insurance

Looking at State Farm’s auto insurance offerings, we rate it 9.2 out of 10 overall and name it Best Customer Experience. State Farm has high ratings across multiple J.D. Power studies plus it offers low average rates. Our rating includes multiple data points in categories of industry standing, availability, coverage, cost and customer experience.

Pros

Strong reputation in consumer studies

Good discount opportunities for students and teens

Affordable average rates for many types of drivers

Cons

Not available in all states

Service may vary by agency location

Read more: State Farm Car Insurance Review

State Farm Car Insurance Cost

According to rate data from Quadrant Information Services, good drivers pay about $2,544 per year or $212 per month for full-coverage insurance. This is just 5% cheaper than the national average of $2,681 per year for full coverage. Similarly, minimum coverage from State Farm costs an average of $861 per year or $72 per month. This is right at the national average of $869 per year.

State Farm Car Insurance Rates

Many factors influence the cost of insurance. We took a look at State Farm’s rates for a variety of situations which you can compare below. Generally, State Farm is cheaper than the national average except for drivers who have poor credit scores.

Coverage ProfileState Farm Average
Full-Coverage Monthly Cost
National Average
Full-Coverage Monthly Cost
Minimum Liability$72$72
Full Coverage$212$223
Young Drivers*$521$519
Seniors**$209$202
After a Speeding Ticket$220$270
After an Accident$234$299
After a DUI$227$323
With Poor Credit$843$446

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State Farm Car Insurance Discounts

State Farm offers a good number of discounts to help many drivers save money:

  • Multi-policy: Save for building auto with other coverages like home or renters.
  • Multi-car: Save for bundling multiple vehicles under one policy.
  • Good driving: Save for going three or more years without moving violations or at-fault accidents.
  • Defensive driving course: Complete a qualifying course for this discount.
  • Good student: Students save up to 25% if they maintain a B average.
  • Driver training: Drivers under 21 can get this discount for taking an approved course.
  • Student away at school: Applies if you have a student under 25 on your policy who only drives when they come home for holidays.
  • Vehicle safety: Save money based on your car’s safety features.
  • Passive restraint: Save up to 40% on medical-related coverage if your car has passive restraint systems.
  • Anti-theft: Applies if your car has an approved anti-theft device
  • Steer Clear program: Drivers under 25 can save by completing an educational course in this app.
  • Drive Safe & Save: Save up to 30% for practicing good driving habits with this usage-based program.

What Affects the Cost of State Farm Car Insurance?

Car insurance rates are personalized to each driver. You won’t find the same prices as your friends or neighbors. That’s because many factors affect the likelihood that you’ll file a claim in the eyes of insurance companies. These factors include:

  • Age
  • Location
  • Driving record
  • Vehicle
  • Marital status
  • Credit score
  • Gender
State Farm Insurance Review (2024) (4)

State Farm Car Insurance Coverage

State Farm customers can get the six standard car insurance types from the company:

  • Liability auto insurance: Compensates other drivers when you cause an accident
  • Collision insurance: Repairs or replaces your vehicle after an accident no matter who was at fault
  • Comprehensive insurance: Repairs or replaces your vehicle after environmental damage, vandalism, theft or crashing into a stationary object
  • Medical payments coverage (MedPay): Covers medical bills up to a limit after an accident
  • Personal injury protection (PIP): Covers medical bills, death benefits and lost wages
  • Uninsured/underinsured driver coverage: Covers your hospital and repair bills if someone without enough insurance causes an accident

State Farm Auto Insurance Add-Ons

State Farm also offers a few add-ons beyond the standard coverage options:

  • Roadside assistance: Covers lockout assistance, battery jump-start, spare tire installation, fuel delivery and towing
  • Rental car reimbursem*nt: Reimburses you up to a limit for a rental car when your vehicle is in the shop for a repair covered by comprehensive or collision insurance
  • Travel expense coverage: Reimburses you for food and lodging up to $500 if your car is in an accident over 50 miles from home and covered by comprehensive or collision insurance
  • Rideshare insurance: Provides coverage while you’re on a rideshare app waiting to accept a job

Some options you won’t find from State Farm include new car replacement, mechanical breakdown insurance, gap insurance, custom parts coverage or personal items coverage.

State Farm Home Insurance

State Farm ranks among our top picks for the best homeowners insurance options, earning the distinction of being Our Pick for new homeowners. Our research shows that State Farm home insurance generally costs about the same as the national average, or cheaper, depending on where you live.

State Farm Home Insurance Cost

On average, State Farm home insurance customers pay about $2,085 per year or $174 per month for coverage for a $350,000 property. This is according to our home insurance cost data from Quadrant Information Services in 2024. State Farm is cheaper than the national average of $2,511 per year for a $350,000 home. What you pay depends on your home, location and coverage amounts.

State Farm Homeowners Insurance Quotes

Our team analyzed home insurance cost data for different dwelling coverage amounts. Below, you can see that State Farm is cheaper than the national average for four different policy values.

Dwelling CoverageState Farm
Average Annual Cost
National
Average Annual Cost
$250k$1,698$1,981
$350k$2,085$2,511
$450k$2,556$3,062
$750k$3,835$4,669

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For this data, our sample homeowner is a 40-year-old single male with good credit and no prior claims history. Our sample policies featured a $1,000 deductible and the following coverage and limits:

  • Dwelling: $350,000
  • Other Structures: $25,000
  • Personal Property: $150,000
  • Loss of Use: $50,000
  • Liability: $300,000
  • Medical Payments: $1,000

For each provider, we gathered a quote for 50% of the ZIP codes in every state it is licensed in. We used the most populous ZIP codes for our study. We then took the average of these individual quotes to calculate a national average premium per provider. Our sample rates are for informational purposes only. Actual premiums will vary.

Read more: Compare Home Insurance Quotes

State Farm Home Insurance Discounts

Compared to competitors, State Farm offers fewer discount opportunities to save on your policy. Their offerings for home insurance discounts are as follows:

  • Multi-line discount: When you bundle your home and auto insurance policies with State Farm, you could save up to $1,073. Discounts vary based on which policies you bundle.
  • Home security insurance discount: You may qualify for a home insurance discount if you installed a fire, smoke or burglar alarm or any other type of monitoring system in your home.
  • Roofing discount: If you have or install a roof with impact-resistant roofing products, such as hail-resistant shingles or class four shingles, you may be eligible for a discount on your home insurance premium.

Read more: How To Save On Home Insurance

State Farm Home Insurance Coverage

Home insurance policies help protect your home and its contents after a covered event. Six common coverages are included in a standard State Farm home insurance policy. These include:

State Farm
Home Insurance Coverage
Description
DwellingThis covers the physical structure of your home and any other structures attached to it.
Other structuresOther structures on your property, such as a detached garage, pool house, greenhouse or tool shed are protected by this option.
Personal propertyThis covers the contents of your home, such as furniture, appliances or clothes.
Loss of use/additional living expensesIf your home is damaged by a covered event, this insurance helps pay for a hotel, food and other expenses.
Personal liabilityIf someone is injured on your property, this helps protect you against legal liability for bodily injury or property damage.
Medical paymentsThis pays for injuries incurred to others on your property.

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Read more: What Does Homeowners Insurance Cover?

Additional State Farm Home Insurance Policies

State Farm also offers these add-on home insurance policies:

  • Personal liability umbrella policy: This add-on option increases your covered amount for personal liability. Home insurance policies typically provide a minimum of $100,000 to $500,000 in personal liability coverage, but a personal liability umbrella policy could provide coverage for over $1 million.
  • Flood insurance: This insurance add-on covers losses directly caused by flooding.
  • Earthquake insurance: This add-on insurance covers some of the losses and damage that earthquakes can cause to your home, belongings and other buildings on your property.

In addition to these add-ons, the company also offers insurance coverage for RVs and other motorhomes. We ranked them as the 6th best RV insurance company and named it the Best for Local Service.

State Farm Renters Insurance

Out of our picks for the best renters insurance companies, State Farm ranks third and earned the title of Our Pick for Affordable Premiums. The company offers plenty of coverage options for a reasonable price and has great customer service ratings.

State Farm Renters Insurance Cost

Renters insurance costs tend to be affordable from State Farm with an average monthly cost of $11 based on our analysis. This pricing makes it the cheapest renters insurance company in the U.S. However, the quote you get will vary depending on your location, home size, coverage level and more.

Read more: Compare Renters Insurance Quotes

State Farm Renters Insurance Discounts

State Farm doesn’t offer many discounts specific to renters insurance. The only discounts you can get are for bundling multiple policies and adding security measures to your home. You can also choose a higher deductible for cheaper pricing.

State Farm Renters Insurance Coverage

Below you can compare the basic coverage options available for renters insurance with State Farm:

Renters Insurance PolicyCoverage Details
Personal propertyThis provides coverage for property such as electronics and furniture that are damaged for a covered loss.
Loss of useIf you are displaced from your rented home and it is left uninhabitable, you’ll be covered.
Personal liabilityThis covers you in case someone is hurt on your property and needs payment for injuries or damages.

Page 1 of

Read more: What Does Renters Insurance Cover?

Additional State Farm Renters Insurance Policies

You can customize your State Farm renters insurance policy with optional add-on coverages:

  • Identity restoration: This provides you with protection in the event of a cyber attack, identity theft or fraud.
  • Additional business property: For issues directly relating to business owners, this additional protection provides coverage for your organization.
  • Incidental business liability: This policy gives additional protection for liabilities relating to claims alleging error or omission in providing professional services.

The company also provides pet insurance coverage.

Is State Farm Life Insurance Good?

State Farm ranks as the sixth best life insurance company in our research. Life insurance policies from the company are much more affordable than they are from other providers. While they don’t offer a full suite of coverage options, you can find serviceable coverage with some of the best customer service in the industry.

State Farm Life Insurance Online

State Farm offers three types of life insurance policies that can be purchased online. These are:

  • Term life insurance: This provides death protection for a stated period of time or term (typically 10 to 30 years). It can be purchased in large amounts for a relatively small premium and is well suited for short-range goals like paying off a loan or providing extra protection as your children grow.
  • Whole life insurance: This policy can help your family in case the unexpected happens. The guaranteed death benefit helps replace a family’s loss of income and helps with mortgage costs or educational needs. These policies build cash value that grows tax-free.
  • Universal life insurance: This provides a flexible way to protect your loved ones and build tax-deferred cash value. It can be structured as a survivorship or joint policy.

State Farm Insurance Reviews: The Bottom Line

Considering its reputation, low average costs and variety of coverage options, State Farm is a good choice for auto, home or life insurance. We recommend comparing multiple companies when you shop to find the best deal for your situation.

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State Farm Insurance: FAQ

Below are some frequently asked questions about State Farm insurance:

Yes, State Farm has a generally good reputation in the industry. It consistently scores well in multiple J.D. Power consumer satisfaction studies. However, it currently has a C- rating with the BBB.

State Farm is generally good about paying out claims in a timely manner. The company received a score of 891 out of 1,000 in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, which landed it in fifth place and above the industry average.

According to our research, State Farm tends to be right around the national average in most categories.

We rate State Farm 9.2 out of 10 for its affordable average rates and good customer service record. State Farm also has a B financial strength rating from AM Best and a C- rating from the BBB.

Whether you are a State Farm customer or got in an accident with one of State Farm’s insured drivers, you can call (800) 732-5246 (800-SF-CLAIM) to file a claim with a local agent. You can also file an insurance claim online or through State Farm’s mobile app.

State Farm covers towing with its roadside assistance add-on. State Farm’s collision or comprehensive insurance may also cover towing in the event of an accident. If you only have bodily injury and property damage liability insurance, you will have to pay for towing unless the other driver’s insurance covers it.

Young drivers pay the most for car insurance, but average rates decrease with age. Depending on your situation and insurance policy, your rates may decrease by about 10% to 15% when you turn 25.

Yes, State Farm has options for standard health insurance options along with supplemental and disability coverages. The company does not provide very specific information on their website, but you can call a local agent or find quotes for a policy online.

Currently State Farm has no offerings for travel insurance coverage. However, if you are in the market for a policy, we believe the best travel insurance companies are Faye, Travelex and Nationwide Travel.

How We Rate Insurance Providers

Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best auto, home and life insurance companies. We collected data on dozens of insurance providers to grade the companies on a wide range of ranking factors. Learn more about how we rate insurance providers in each industry below:

  • Auto Insurance: Our team has analyzed more than 130 auto insurers based on their industry standing, availability, coverage, cost and discounts, customer service, and technology. We evaluate both national and regional insurers to determine the most reputable options on the market. Learn more about our auto insurance methodology.
  • Home Insurance: We assessed dozens of home insurance providers and created a scoring system to compare each company’s quality and service. We took a comprehensive look at insurers’ reputations in the industry, coverage offerings, average costs and customer service. See our rating process in more detail in our home insurance rating methodology.
  • Life Insurance: Our team has researched and ranked more than 30 life insurance companies using an in-depth scoring system that analyzes brand trust, coverage options, availability and ease of use, and riders. We look at how customizable each provider’s policies are to fit consumers’ needs. To learn more, read our full life insurance methodology for reviewing and scoring providers.

*Data accurate at time of publication.

If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides.com.

State Farm Insurance Review (2024) (2024)

FAQs

Why does State Farm deny so many claims? ›

If there is a lack of evidence, or the evidence does not seem credible, State Farm may deny your insurance claim. For instance, if you claim automobile damages but do not have photographic proof, or estimates for the repair from a reputable repair company, State Farm may be suspicious of the claim and deny it.

Did State Farm lose their AM best rating? ›

Rating agency A.M. Best Co. said Thursday it has downgraded the financial strength rating of State Farm General Insurance Co., the homeowners unit of State Farm Group, to B (Fair) from A (Excellent).

Does State Farm have a good reputation for paying claims? ›

State Farm is generally good about paying out claims in a timely manner. The company received a score of 891 out of 1,000 in the J.D. Power 2023 U.S.

How to negotiate with State Farm for claim? ›

6 Tips For Negotiating A Car Accident Settlement
  1. Initiate a claim as soon as possible after the accident. ...
  2. Keep accurate records. ...
  3. Determine a fair settlement amount. ...
  4. Send the insurance company a demand letter. ...
  5. Never accept the first offer. ...
  6. Hire an attorney with experience in handling insurance companies like State Farm.

What is one of the most common reasons for a claim being rejected by an insurance company? ›

Process Errors
  • The claim has missing or incorrect information. Whether by accident or intentionally, medical billing and coding errors are common reasons that claims are rejected or denied. ...
  • The claim was not filed in a timely manner. ...
  • Failure to respond to communication. ...
  • Policy cancelled for lack of premium payment.

What percentage of insurance claims are denied? ›

Nearly 15 percent of medical claims submitted to private payers for reimbursem*nt are initially denied, according to a new national survey of hospitals, health systems and post-acute care providers conducted by Premier, Inc.

Has state farm insurance been downgraded? ›

Share This. The financial strength rating of State Farm General Insurance Company was recently downgraded from stable to negative, moving from A (excellent) to B (fair), while the insurer's long-term issuer credit rating (ICR) fell from “a” (excellent) to “bb+” and now also carries a negative outlook.

What is the AM Best rating for State Farm 2024? ›

OLDWICK, N.J, March 28, 2024--(BUSINESS WIRE)--AM Best has downgraded the Financial Strength Rating (FSR) to B (Fair) from A (Excellent) and the Long-Term Issuer Credit Rating (Long-Term ICR) to "bb+" (Fair) from "a" (Excellent) of State Farm General Insurance Company (State Farm General) (Bloomington, IL).

How financially stable is state farm insurance? ›

State Farm reported a net loss of $6.3 billion in 2023 compared to a net loss of $6.7 billion in 2022. The State Farm insurance operations consist of fourteen P-C companies and two life companies, each of which is managed on an individual affiliate level.

Is it better to own an Allstate or State Farm? ›

State Farm's cheaper rates and higher ratings make it a slightly better choice than Allstate for homeowners insurance. That said, Allstate offers some discounts and optional coverages that you can't get from State Farm.

What insurance company is most reliable? ›

Here are the best car insurance companies of 2024:

Travelers: Best insurance company overall. American Family: Best for affordability. Geico: Best for accident forgiveness. NJM: Best for having few customer complaints.

Who gets State Farm's best rates? ›

State Farm offers discounts to customers who maintain accident-free driving records or who educate themselves on how to become better drivers. Eligible drivers are generally viewed as being a lower risk behind the wheel by State Farm and other insurance companies.

Are State Farm rates negotiable? ›

Although you can't negotiate your car insurance rate, you're not contractually obligated to stay with your insurance company.

Is State Farm responsive to claims? ›

State Farm is well-versed in handling claims and will typically send a response within a few weeks.

Why are people getting checks from State Farm? ›

UPDATE: JUNE, 1, 2021 - As first shared in March, due to better than anticipated claims results, State Farm is issuing a $400 million dividend to return value to California mutual auto insurance customers. Customer dividend checks are being processed and eligible policyholders should receive them this month.

Why do insurance companies always deny claims? ›

Insufficient Evidence: One of the most common reasons insurance companies deny property damage claims is inadequate evidence. You may need paperwork, receipts, video, photos, and witness statements to support your claim.

Why insurance claims are rejected? ›

Omissions or inaccuracies in your insurance application

The insurer can reject your claim if they have reason to believe you didn't take reasonable care to answer all the questions on the application truthfully and accurately. A common example is failure to disclose a pre-existing medical condition.

Why do insurance companies drag out claims? ›

Why Do Insurers Drag Their Feet in Handling Your Claim? Since insurance companies take the money they receive from premiums and invest it, the longer they keep those funds, the more interest they earn. This gives them a significant incentive to delay paying out on claims as long as possible.

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