Steam Support :: Buying or selling a Steam account (2024)

FAQs

Is it legal to buy and sell Steam account? ›

Steam accounts cannot be bought or sold. An account is for the personal use of its creator only. What are the consequences of selling an account? When Steam's support team notices an account has been sold, the account will be permanently locked whether or not it is currently in the possession of the buyer or seller.

Any attempt to gain access to someone else's account is considered account theft. Accounts which have been bought, sold or traded will be restricted. This includes any type of scam targeting a Steam user over Steam Chat or other systems outside of Steam, or deliberately submitting false information to Steam Support.

The only legitimate, supported, and ultimately protected way to use Steam is through an account you personally created. If an account is discovered to be in possession of anyone other than its creator, or Steam determines the account was sold to someone else, the account will be locked.

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

Only seek help through official Steam support. Valve will never ask you to provide any money, Paysafe, Wallet, gift card, or bank credentials as proof. You should always have a backup of your Steam account purchases, e-mail, etc.

Many games are fun and free, but there is a selection of violent and mature games, including p*rno Studio Tycoon (creating a p*rnographic movie) and Genital Jousting (penises everywhere). Most of these have a cost, which means a payment method needs to be attached to the account.

It is against Steam's rules to sell a Steam account or any Steam game keys. This stance against reselling is standard practice for most digital distribution platforms.

Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

No, it's not illegal.

You also may be unable to trade or use the market if your account has been banned from trading by Steam Support. Depending on the severity of the violation, you may receive a temporary or permanent trade ban.

What happens if Steam bans you? ›

When a user is VAC or Game Banned, their Steam account is banned from playing multiplayer on secured servers. This creates an incentive for people who cheat to stockpile copies of games on one account and to gift them to low value accounts where they can continue cheating.

You can use the Help site to try to self-recover your account or contact Steam Support if you are unable to. If you are unable to complete the self recovery process, Steam Support will verify the account is yours and recover it for you.

Yes, the seller can reclaim their account anytime. Yes, the seller can reclaim their account anytime.

Reports are reviewed and typically resolved within 24 hours of submission. You will receive a notification if action is taken. If you are Steam friends with the other player, you always have the option of ending that relationship.

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Well, usually it only takes several minutes to recover the account. However, if hackers steal your account and change the password and email, Steam account recovery may take a long time to finish. According to many Steam users that have restored their hacked accounts successfully, the time may be about one month.

Valve Corporation Salary FAQs

The average salary for a Steam Support is £28,554 per year (estimate) in United Kingdom, which is Infinity% higher than the average Valve Corporation salary of US$0 per year (estimate) for this job.