Suspend a user temporarily - Google Workspace Admin Help (2024)

Using a team account? Go toSuspend a user from a team account.

As an administrator, you can temporarily block a user's access to your organization's Google services by suspending their account. When you suspend an account, the user's:

• Email, documents, calendars, andother data aren't deleted.
• Shared documents are still accessible to collaborators.
• New email and calendar invitations are blocked.

Note: If Google suspended an account, rather than an administrator, email might still be delivered, depending on the context of the suspension.

After suspending a user, you can restore the account at any time.

Important: Suspended accounts are still charged at the same rate as active accounts on both the Annual billing plan and the Flexible plan. To avoid charges for a useraccount you don't need, you can delete itinstead.

What happens to a suspended user’s account and data?

• Google Workspaceaccess—Google Workspace services, such as Google Drive files, Gmail, and so on are unavailable to the user.
• Files and calendars—All events created by the user remain visible on invitees' calendars. The user's Google Workspace data, including all file types, Gmail, and calendar data (except for shared calendars) is unavailable to the user. For some data, you can transfer ownership to another user.
• Sites pages—Pages created by the user are unavailable to the user. As an administrator, you can remove the sites.
• Google Vault—All the user's Vault data is unavailable to the user, regardless of any retention settings or holds that might be in effect.
• Google Play—The user's GooglePlay developer account isunavailable to the user. You can transfer some apps to another developer account, but you can't transfer apps that offer subscription products.
• Google Keep—The user’s Keep notes are unavailable to the user. Shared Keep notes are not available to collaborators.
• Brand account—If your organization uses a Brand Account, any assets owned solely by one user, such as Google My Business listings, and YouTube channels, are unavailable to the user. If there are other owners, the assets are transferred to another owner’s Google Workspace account.
• Non-core services—Content in the user's non-core services, such as YouTube and Blogger,is unavailable to the user.

Before you begin

If you suspend a user's account while they're in a chat in classic Hangouts, the user can continue to participateuntil the session is over.

Suspend an individual user

1. Sign in to your GoogleAdminconsole.

   Sign in using your administrator account (does not end in @gmail.com).

   See Also

   Unable to log in on a disabled or suspended account  |  Google Workspace Knowledge CenterHow to Appeal and Recover a Disabled Gmail Account: 2 WaysHow to restore a suspended user  |  Google Workspace Knowledge CenterDid your Google account get suspended or did Gmail bounce your emails?
2. In the Admin console, go to MenuDirectoryUsers.
3. In the Users list, find the user. If you need help, go toFind a user account.
4. Hover overthe user you want to suspend andclick More optionsSuspend user.

   

   You can also find this option at the left of the user's account page.

5. To confirm, click Suspend.

Suspend users in bulk

To suspend multiple users using a CSV file, follow the directions in Add or update multiple users from a CSV file.

After you downloadCSV template in Step 1, change the name of the New Status [Upload Only] column toSuspended.