FAQs
Restore an individual user account
- Sign in to your Google Admin console. ...
- In the Admin console, go to Menu Directory. ...
- Click Add a filter and choose User status.
- Check the Suspended box and click Apply.
- In the Users list, on the row for the suspended user you want to restore, click More options.
Why did Google Workspace disable my account? ›
Google Accounts are usually disabled if the account's owner hasn't followed our policies. Google's policies include: Google Terms of Service. Other policies and terms for our products and services.
Why does Google keep saying my account is suspended? ›
Common reasons for suspension include inconsistencies in business information, violation of Google's guidelines, or suspicious activities. To resolve this, you need to carefully review and rectify the issues that led to the suspension.
How long does a Google account stay suspended? ›
The good news is that a suspension only lasts as long as the violation remains on your profile.
How to fix a suspended Google business account? ›
To lift the restriction, you can provide a reason and submit an appeal for your account on your My accounts page. You can find and track the status of your appeal there as well. Once the account restriction is lifted, to remove the Business Profile suspension, you can submit an appeal for your Business Profile.
How do I get my suspended Google account back? ›
Click the user's name to open their account page. At the top left, a message indicates why the user's Gmail account is suspended. (Optional) To find out how the user can avoid exceeding bandwidth limits in the future, go to Gmail bandwidth limits. At the top right, click Reactivate.
How do I enable a disabled Google Workspace account? ›
If your account is disabled, you can ask Google to restore your access. To get started, head to myaccount.google.com and enter your Gmail address. Tip: If you can't get in to your account, you may be able to download and save account data from some Google Services.
How do I recover a disabled Google account? ›
Solution
- Sign in to your Google Account on a browser, like Chrome.
- Select Start appeal.
- Follow the instructions. Note: If you own the account, you can request access to it again.
How do I contact Google support about suspended account? ›
Dial 1–866–2-Google (1–866–246–6453) or 1 (650) 562–5550 the Google customer support phone number, open 24*7 hours. Then, listen to the IVR auto-response command menu options: To choose a preferred language, press 1. To solve the Google or Gmail account login issue, press 2.
Are Google suspensions permanent? ›
Once the Google Ads account is suspended, this is considered permanent unless the appeal is submitted and the account is successfully reinstated. All advertisers have at least 6 months from the date of account suspension to submit an appeal.
Suspicious activity suspensions usually occur when Google detects unusual behavior that may indicate fraud or misuse. Common reasons include: Inaccurate business information. Multiple profiles for the same business.
How do I fix my suspended Google ad account? ›
Submit the appeal and wait to hear from the Google Ads support team. They will review and reactivate the account if everything is found right. Sometimes, Google will suspend an account if it sees unusual activity in the payment. Such suspensions might require you to verify your billing information.
How do I reactivate my suspended Google Pay account? ›
If you have unpaid invoices for a Google service, you may see the message 'Your service has been suspended due to unpaid invoices' when you sign in to that service. To reactivate the suspended service, you need to pay your overdue invoices.
How do I reinstate my Google account? ›
If you deleted your Google Account recently, it may still be recoverable. If you can successfully complete account recovery, you'll be able to sign in as usual and access your account data. To get started, head to g.co/recover and enter your Gmail address. Important: Not all deleted accounts can be recovered.
Why is my Google account suspended due to suspicious activity? ›
Suspicious activity suspensions usually occur when Google detects unusual behavior that may indicate fraud or misuse. Common reasons include: Inaccurate business information. Multiple profiles for the same business.